Business Audit Manager
Position Summary

The Business Audit Manager will own and manage customer contract audits, billing compliance, rebate reviews, and related reconciliation activity across the U.S. business. This role will serve as the central point of contact for customer audit requests and will work closely with internal accounting, finance, billing, legal, regional operations, and customer contacts to ensure audits are handled accurately, consistently, and proactively.

This is a new role created to bring structure, ownership, and accountability to a recurring customer audit process that is currently spread across multiple internal team members. The ideal candidate will have strong experience with contracts, billing, customer audits, reconciliations, and financial analysis in a complex business environment.

Key Responsibilities

• Manage the full lifecycle of customer contract audits.
• Own and maintain the active audit tracker, including status, deadlines, action items, and required follow-up.
• Review customer contracts to understand billing terms, rebate obligations, payroll tax pass-through provisions, and audit rights.
• Partner with customers and internal stakeholders to gather, review, and submit audit documentation.
• Analyze billing data, contract terms, and financial records to support audit responses.
• Review rebate calculations based on customer spend and contract language.
• Support payroll tax audit reconciliations by comparing employer-incurred costs against amounts billed to customers.
• Identify discrepancies between contract terms, billing practices, and customer expectations.
• Work with accounting, finance, billing, legal, and regional teams to resolve audit issues.
• Help reduce reactive audit fire drills by creating a more proactive and organized process.
• Identify contract compliance gaps and recommend process improvements.
• Support consistent interpretation and execution of customer contract terms across regions.
• Provide clear communication to internal leadership regarding audit status, risks, and financial exposure.

Required Qualifications

• 5+ years of experience in contract compliance, customer audits, billing analysis, accounting, finance, revenue assurance, or a related field.
• Strong understanding of contracts, billing terms, and financial reconciliations.
• Experience reviewing customer agreements and interpreting contract language.
• Ability to analyze billing data and identify discrepancies.
• Strong organizational skills and ability to manage multiple open audits at once.
• Strong written and verbal communication skills.
• Ability to work independently in a remote environment.
• Strong follow-up discipline and attention to detail.
• Ability to work cross-functionally with accounting, finance, legal, operations, and customer contacts.

Preferred Qualifications

• Experience in oil and gas, power, industrial services, construction services, energy, or a similar large customer/vendor environment.
• Experience with rebate audits, customer contract audits, payroll tax reconciliations, or cost pass-through audits.
• Experience working with large enterprise customers or complex commercial contracts.
• Degree in Business, Accounting, Finance, Business Management, Business Law, or a related field preferred.
• Experience creating structure around a previously decentralized or reactive audit process.

Work Environment

This role may be remote and will support customer audit activity across the United States. The position requires frequent communication with customers and internal stakeholders by phone, email, and Teams. Standard business hours are expected, with flexibility based on audit deadlines and business needs.

Ideal Candidate Profile

The ideal candidate is a detail-oriented, proactive, and highly organized professional who understands contracts, billing, and customer audit processes. This person should be comfortable digging into contract terms, reconciling financial data, communicating with customers, and driving audits to completion. The right candidate will help the business move from a reactive audit process to a more organized, consistent, and proactive contract compliance function.

BrandSafway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan.