Position Overview:
The Project Manager will report directly to the President of Operations and serve as a key partner in driving operational excellence across the firm. This role is responsible for leading cross-functional projects, improving business processes, implementing new initiatives, and ensuring operational consistency across all departments. The ideal candidate is a strategic problem solver who thrives in a fast-paced environment and enjoys turning ideas into measurable results.
Responsibilities:
- Partner with the President of Operations to execute strategic initiatives and firm-wide operational improvements.
- Lead the implementation of new processes, procedures, and operational best practices across departments.
- Collaborate with department leaders to identify workflow inefficiencies and develop scalable solutions.
- Manage cross-functional projects from planning through execution while ensuring timelines and objectives are met.
- Develop, document, and maintain standard operating procedures (SOPs).
- Analyze operational data and performance metrics to identify trends and recommend improvements.
- Monitor project progress and provide regular updates to executive leadership.
- Assist with change management initiatives and ensure successful adoption of new processes.
- Work closely with Intake, Pre-Litigation, Litigation, HR, Finance, IT, Marketing, and other departments to improve collaboration and efficiency.
- Identify operational risks, remove bottlenecks, and recommend process improvements that enhance productivity and client service.
- Support implementation of new technology, software, and automation initiatives.
- Foster a culture of continuous improvement, accountability, and operational excellence.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, or a related field preferred.
- 3+ years of operations, business process improvement, project management, or law firm operations experience.
- Personal injury law firm experience strongly preferred.
- Demonstrated success managing cross-functional projects and implementing operational improvements.
- Strong understanding of workflow optimization, process development, and change management.
- Excellent organizational, analytical, and problem-solving skills.
- Exceptional communication and relationship-building abilities.
- Ability to manage multiple priorities in a fast-paced, high-growth environment.
- Experience using project management and reporting tools is preferred.
- Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
This position is onsite 5 days a week at our West Hollywood Office Compensation Range:
$80,000+ depending on experience
Comprehensive Benefits Package:
- Retirement Savings: 401(k) plan available
- Career Development: Opportunities for professional growth and advancement
- Comprehensive Insurance Coverage:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Account
- Life Insurance
- Paid Time Off
- Free onsite parking
Salary Description
$80,000+ Depending On Experience
