The Project Manager, Transformation is responsible for leading and executing strategic initiatives that support enterprise-wide transformation efforts across the retail organization. This role partners closely with cross-functional leaders to deliver projects that improve operational efficiency, enhance customer experience, optimize costs, and enable scalable growth.
The Project Manager will manage multiple initiatives within the Transformation Team, ensuring projects are delivered on time, within scope, and aligned to business objectives. This role requires strong project management discipline, change leadership, and the ability to influence stakeholders across a decentralized retail environment.
This role is segmented as Hybrid. You will be onsite in Rosemont, IL or West Linn Or 3 days a week (Tuesday - Thursday) and Virtual Monday and Friday.
RESPONSIBILITIES
Lead end-to-end project management for transformation initiatives, from ideation through execution and post-implementation review.
Define project scope, objectives, timelines, milestones, and success metrics in partnership with stakeholders.
Develop and maintain detailed project plans, including resource allocation, risk mitigation, and dependency tracking.
Ensure alignment with enterprise priorities and transformation roadmap.
Partner with senior leaders across merchandising, store operations, finance, HR, and IT
Facilitate cross-functional collaboration to drive decision-making and remove roadblocks.
Provide regular updates to executive leadership on project status, risks, and outcomes.
Support organizational change efforts by developing and executing change management plans.
Drive adoption of new processes, tools, and ways of working across corporate and field teams.
Identify and address resistance to change through proactive engagement and communication.
Monitor project performance against defined KPIs, including financial impact, timeline adherence, and operational improvements.
Develop executive-ready reporting and dashboards for Transformation Office leadership.
Ensure benefits realization and track ROI for transformation initiatives.
Identify opportunities to streamline processes and improve efficiency across the organization.
Apply structured problem-solving methodologies (e.g., Lean, Six Sigma) to drive sustainable improvements.
Standardize best practices and support scaling across multiple locations.
Identify, assess, and mitigate risks that may impact project delivery.
Escalate critical issues with recommended solutions in a timely manner.
Other duties as assigned by manager.
SUPERVISION:
RELATIONSHIPS
Internal: Regular interaction with Merchandising, Marketing, Store Operations, Finance, IT, and Senior Leadership.
External: Interact with consultants, vendors, and other third parties as necessary for projects and ongoing business concerns.
WORK ENVIRONMENT
Hybrid: This role is partially remote, and the associate is expected to perform assigned responsibilities from a combined home-based and office-based environment.
Frequent use of computers and other communication tools.
MINIMUM QUALIFICATIONS
5+ years of project management experience, preferably in retail, supply chain, or multi-unit environments
Proven experience managing cross-functional projects with multiple stakeholders.
Ability to organize their own work and meet deadlines, manage projects, and set priorities.
Able to make accurate decisions and proactively solve problems, many of which are complex, with little direction.
Strong organizational, analytical, and problem-solving skills
Excellent communication and presentation skills, including experience working with senior leadership.
Proficiency in project management tools (e.g., Smartsheet, Asana, Microsoft Project) and Microsoft Office Suite
Travel up to 10%, including overnight.
EDUCATION
Bachelor’s degree in Business, Finance, Supply Chain, Operations, or related field or equivalent combination of education and experience.
CERTIFICATIONS/TRAINING
LICENSES
PREFERRED QUALIFICATIONS
Project Management Professional (PMP) certification
Lean Six Sigma (Green Belt or Black Belt) certification
Experience in a Transformation Office or enterprise change initiatives
Knowledge of retail operations, merchandising, or supply chain processes
Familiarity with financial analysis, cost savings initiatives, and ROI tracking
Experience supporting large-scale system implementations (e.g., ERP, workforce management, inventory systems)
Works independently on assignments. Proactively brings forward ideas for improvement.
Collaborates well with team members and other work associates.
Understanding of retail KPIs such as comp sales, basket size, inventory turns, shrink, and labor productivity.
PHYSICAL QUALIFICATIONS
This role will also receive an annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$85,000 - $135,000
