Job DescriptionWe are seeking a Store Environment Project Manager 2 to support our Nordstrom Rack team, ensuring we meet our goal of producing content at scale in the most impactful, efficient and automated way possible. Our Marketing vision is to ignite growth through deepening customer connection, and our team is responsible for delivering content to drive customer engagement, grow our customer base, and execute strategies that will differentiate us from competitors.
The Role at a GlanceAs a Store Environment Project Manager 2 for Nordstrom Rack, you are a professional responsible for the strategic oversight and realization of our Store Environments in new and existing locations. This role sits at the intersection of operational excellence, creative output, and customer experience. You will leverage professional analytical skills to manage complex signage creation cycles, interpret production guidelines and limitations, and support departmental goals across cross-functional teams. You aren't just following a checklist; you are refining the process, resolving complex blockers, and coaching others to ensure best-in-class brand assets are delivered at scale across an expanding 300+ store fleet. You'll actively look for opportunities to apply automation tools to streamline production workflows, reporting, and vendor/store communications - replacing manual, repeatable tasks with smarter, scalable processes.
What You'll Do•
Program ownership and strategy: Manage the seasonal/promotional/evergreen production and deployment calendar, identifying opportunities to automate calendar tracking, milestone alerts, and status updates.
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Production and quality: Create and maintain production specs. Evaluate vendor capabilities and negotiate pricing/placement.
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Store segmentation, kitting, and pack-outs: Maintain store profiles to drive store-specific allocations. Build sign dictionaries, bills of materials, and rules-based pack logic, leveraging automation and rules engines to scale allocation logic across an expanding store fleet with minimal manual rework.
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Logistics and deployment: Plan shipping windows and modes to meet in-store dates. Manage 3PL pick/pack/kitting/tracking; resolve exceptions and communicate impacts/mitigations, using automated tracking and exception-alerting tools where available to catch issues earlier and reduce manual status chasing.
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New stores and exterior graphics: Produce and deliver standard interior/exterior graphics packages while coordinating with Store Design, Construction/GCs, landlords, and Store Operations.
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Data, reporting, and continuous improvement: Report program KPIs and dashboards (on-time delivery, defect/reprint rate, issue trackers, budget variance, store satisfaction). Analyze performance to reduce waste, improve cycle time, and analyze cost per store. Champion the use of automation tools to create dashboards to surface trends and reduce manual reporting effort.
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Budget, risk, and stakeholder management: Build and manage forecasts; track actuals and prevent scope creep; coordinate POs/invoices. Identify risks and implement mitigations, incorporating automated variance flags and AI-assisted forecasting to spot risk earlier.
What You'll Bring• 5-8+ years managing large-scale, multi-location retail print/graphics programs from creative handoff through in-store deployment.
• Deep knowledge of large-format print production; substrates (e.g., styrene, PVC, acrylic, PETG, fabrics); color management; SEG fabrication/installation; experience with beauty fixture graphics and window/interior/exterior programs.
• Strong analytical skills and strategic thinking; advanced Excel/Smartsheet (modeling, pivots); comfort with dashboards and Business Intelligence. Interest in and experience applying AI/automation tools (e.g., workflow automation, generative AI for documentation or reporting, AI-assisted analytics) to drive efficiency at scale.
• Clear communicator and skilled stakeholder manager; proven ability to run multiple concurrent timelines at scale and deliver on time, in full.
• Top-tier problem solving and root cause analysis; calm under pressure and effective at exception management with vendors and 3PLs.
• Tool stack proficiency: Workfront (intake, workflow, approvals), AEM (assets/specs/store profiles), Smartsheet, Microsoft Office (Excel, PowerPoint, Outlook); working knowledge of Adobe Creative Cloud (Acrobat, Illustrator, InDesign, Photoshop) for markup, store communications, and proof review. Comfort adopting new AI-enabled features within these platforms (e.g., Smartsheet automation, AI-assisted asset tagging/search in AEM) as they become available.
• Familiarity with 3PL operations, TMS/WMS, shipping methods, and retail receiving constraints; understanding of municipal and safety compliance for in-store graphics.
• Experience partnering with Strategic Sourcing on RFPs and vendor scorecards; familiarity with permitting and landlord approvals for exterior signage/graphics.
Pay Range DetailsThe pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$80,000.00 - $132,000.00 Annual
We've got you covered...Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf
A few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
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