POSITION SUMMARYThe Project Manager, Project Management Office (PMO) supports the successful delivery of cross-functional initiatives across the organization. This role is responsible for the management of projects from initiation through completion and ensures alignment with business objectives and adherence to PMO standards.
This role reports to the Head of PMO, the Project Manager will coordinate stakeholders, manage timelines, track risks, and support enterprise reporting while contribute to continuous improvement within the PMO.
RESPONSIBILITIES- Manage assigned cross-functional projects from initiation through closure, which includes development of timelines, tracking milestones, and ensuring deliverables are met
- Facilitate project meetings, document action items, and drive stakeholder accountability
- Identify project risks and escalate concerns to the Head of PMO with recommended solutions
- Perform process walkthroughs to identify operational or financial reporting risks
- Maintain accurate project documentation and contribute to regular status reporting and portfolio visibility
- Ensure adherence to PMO standards, tools, and governance processes
- Support continuous improvement efforts within the PMO and promote adoption of project management tools such as Monday.com
WHAT SUCCESS LOOKS LIKE- Successfully manages cross-functional projects from initiation through completion, ensuring timelines, milestones, and deliverables are consistently achieved
- Builds strong stakeholder relationships by facilitating effective communication, driving accountability, and maintaining alignment across teams
- Proactively identifies and mitigates project, operational, and reporting risks while escalating key concerns with recommended solutions when needed
- Maintains accurate project reporting and documentation while promoting adherence to PMO standards, governance processes, and project management tools such as Monday.com
REQUIRED SKILLS / ABILITIES- Demonstrated ability to manage cross-functional projects from initiation through completion
- Strong organizational and time management skills with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills and customer service skills
- Ability to facilitate meetings and drive stakeholder accountability
- Strong stakeholder relationship management skills
- Self-motivated, driven, and collaborative
EDUCATION & EXPERIENCE- Bachelor's degree or experience in a related field
- 3+ years of project management experience, preferably in cross-functional or enterprise environments
- Experience with system implementations, integrations, or operational initiatives preferred
- Experience with Sarbanes-Oxley (SOX) internal controls
- Certification in project management (e.g., PMP, CAPM) preferred
- Experience on Monday.com or related project management tool
PHYSICAL REQUIREMENTS- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
WHAT YOU CAN EXPECT- At ESRT, like our tenants, our employees come from everywhere. We foster a collaborative work environment that captures top talent and cultivates the best ideas. As a Great Place to Work® Certified employer, we are committed to maintaining our positive work culture where employees are engaged and can grow and develop. In addition, ESRT employees embody our Company Culture & Success Factors -
- Adaptable - you are a self-starter who's able to quickly digest and execute new processes to work both collaboratively and independently
- Dynamic - you are solutions-oriented, aim to improve processes and implement efficiency, and offer insightful feedback to improve ESRT
- Dependable - you take a strong sense of ownership and accountability over your work
- Passionate - you keep up with industry trends and are excited about the potential to propel the industry forward with a "roll-up-your-sleeves" attitude
- Curious - you consistently look for new ways to work smarter, not just harder
- Ethical - you treat others with respect, act with integrity in how you perform your work, and embrace our collaborative culture
- Positive - you possess a service-oriented attitude with excellent follow through
BENEFITS- Competitive base salary and bonus
- Health/Dental/Vision insurance
- Company sponsored Life, AD&D, STD (with Salary Continuation), and LTD Insurance
- Voluntary Enhanced LTD Program
- Voluntary Hospital, Accident, and Cancer Programs
- 401(k) with 100% match up to 5%
- Paid parental leave
- Pre-tax transit accounts
- Employee Assistance Program for emotional, financial, and legal support
WELL-BEING- Generous paid time off
- Flex remote work time
- Flex Summer Fridays
- Employee engagement programs
- Volunteer time off
- Continuing education
- Complimentary Empire State Building Observatory access
- Complimentary gym membership and other wellness benefits
- Employee Discount Programs
$105,000 - $120,000 a year
Salary is based on several factors including but not limited to education, work experience, job location, size of property where applicable, and/or certifications. In addition to your base salary, ESRT provides discretionary annual bonuses.
