Functional Title: Project Manager - Operations Support Services Job Title: Project Manager III Agency: Dept of Family & Protectve Svc Department: OPERATIONS SUPPORT SERVICES Posting Number: 19490 Closing Date: 08/14/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $5,425.33- $8,886.16 Pay Frequency: MonthlySalary Group: TEXAS-B-24 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 20% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:Job Location City: AUSTIN Job Location Address: 4900 N LAMAR BLVD Other Locations: MOS Codes: 2611,8058,8060,8848,16KX,1D7X1,32EX,3D0X4,611X,612X,63A,63AX,641X,712X,8K000,BU,CE,EA,SEI16

Brief Job Description:

Lead complex projects that strengthen DFPS' Operations Support Services division, driving operational excellence. The Operations Support Services division is responsible for the day-to-day facility operations of state office, the management of space utilization across the state, and asset tracking/reporting for DFPS. This position performs advanced project management work, coordinating planning, execution, and monitoring of initiatives across multiple stakeholders and levels of completion within the scope of Operations Support Services. This role plays a critical part in ensuring projects of the Operations Support Services teams are aligned with agency priorities and delivered efficiently, on time, and within scope.

Reporting directly to the Operations Support Services director, this position collaborates with leadership, subject matter experts, and external partners to manage schedules, resources, risks, and communications. Working under general supervision, this role uses strong analytical skills, sound judgment, and initiative to guide project outcomes, improve operational processes, and support mission-driven results while maintaining compliance with applicable standards and requirements.

Essential Job Functions (EJFs):
• Manages full project life cycle activities using established project management methodologies. Leads planning, execution, monitoring, and closeout to ensure alignment with agency objectives and successful delivery across Operations Support Services.
• Develops and manages project budgets, schedules, and resource plans. Coordinates with finance and procurement to track expenditures, forecast costs, and ensure projects remain within approved financial parameters.
• Plans and facilitates effective project meetings and communications. Prepares materials, leads discussions with stakeholders, and ensures decisions, action items, and timelines are clearly documented and executed.
• Monitors project performance, risks, and cost variances. Identifies issues, analyzes trends, and works with leadership to implement corrective actions that keep projects on schedule and aligned with expectations.
• Coordinates with internal teams, external agencies, and vendors. Serves as a liaison to ensure collaboration, compliance, and alignment across all parties involved in project delivery.
• Performs related work as assigned.

Knowledge, Skills and Abilities (KSAs):

Ability to maintain the security and integrity of the infrastructure per Governor Abbott Executive Order GA-48.

Knowledge of:

• Project management principles, methodologies, and best practices across varying levels of complexity.
• Applicable local, state, and federal laws, regulations, and compliance requirements related to program and project activities.
• Budget management principles, practices, and procedures.

Skill in:

• Managing multiple projects, monitoring performance, and adapting to changing priorities.
• Communication, facilitation, negotiation, and stakeholder engagement.

Ability to:

• Analyze complex information, identify risks, and develop effective solutions.
• Develop reports, dashboards, and presentations to support decision-making.

Registrations, Licensure Requirements or Certifications:

None required

Initial Screening Criteria:

Bachelor's degree from an accredited college or university. Documented project management experience and education may be substituted on a year for year basis.

Experience managing projects, business processes, or process improvement initiatives that include leading projects from initiation through completion, such as developing plans, managing schedules and budgets, coordinating cross-functional teams, resolving issues, and reporting status to stakeholders.

Experience leading cross-division, intra-agency efforts, fostering collaboration among diverse partners/stakeholders.

Experience developing reports, analyzing data, and making data-driven recommendations.

Preferred Qualifications:

• Experience in state government, DFPS preferred.

• Experience in preparing executive-level communications and presentations.

• Experience with budget, contracts, or operational management.
• Certified Texas Contract Manager (CTCM).
• Project management certification (PMP, CAPM, Lean Six Sigma).

Additional Information:

This is a non-IT Project Manager position.

Position Requirements:

• Located at DFPS' State Office, 4900 N. Lamar Blvd. in Austin, Texas. No other locations will be considered.
• This is an in-office position, not telework.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver's record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.