PROJECT MANAGER - MERCHANDISING

REPORTS TO: GENERAL MERCHANDISE MANAGER

STATUS: EXEMPT

The Project Manager - Merchandising serves as a strategic partner to the General Merchandise Manager (GMM) and Divisional Merchandise Managers (DMMs), driving key merchandising initiatives, process improvements, and cross-functional project execution. This role is responsible for coordinating department-wide projects, optimizing tools and workflows, managing merchandising calendars, and ensuring alignment across Merchandising, Planning, Sourcing, IT, and other business partners.

The ideal candidate combines strong retail merchandising knowledge with exceptional project management skills and a passion for process improvement. This individual will play a critical role in advancing operational efficiency, supporting organizational change, and driving adoption of new tools, technologies, and AI-driven solutions across the merchandising organization.

Essential Duties and Responsibilities

• Serve as a key business partner to the GMM and DMM teams by leading projects, developing support tools, and coordinating cross-functional initiatives.
• Manage and track merchandising projects from concept through implementation, ensuring timelines, deliverables, and stakeholder expectations are met.
• Prepare project updates, status reports, and presentations for senior leadership.
• Identify risks, dependencies, and opportunities for process improvement and proactively recommend solutions.
• Develop and maintain the Merchandising Go-to-Market Calendar, ensuring alignment across departments and key business milestones.
• Manage AMST meetings and maintain meeting charters, agendas, and follow-up actions.
• Support the merchandising team with operational tools, assortment planning resources, project roadmaps, and reporting solutions.
• Maintain a strong understanding of merchandising processes, assortment planning, forecasting methodologies, and retail business operations.
• Lead process improvement initiatives designed to increase efficiency, streamline workflows, and improve team effectiveness.
• Partner with Planning, IT, and external consultants to define business requirements for new reports, tools, and system enhancements.
• Support report development by defining metrics, functionality, user requirements, and rollout strategies.
• Act as a liaison between business stakeholders and technical teams to ensure successful implementation and adoption of new solutions.
• Identify organizational communication needs related to new processes, systems, and business initiatives.
• Develop and execute communication and change management plans to support successful adoption across the merchandising team.
• Partner with internal and external stakeholders to ensure teams are prepared for evolving business processes and technology implementations.
• Champion AI and emerging technology initiatives within the merchandising organization.
• Evaluate opportunities to leverage automation, AI, and advanced analytics to improve merchandising effectiveness and decision-making.
• Lead implementation efforts and support organizational readiness for new technology solutions.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• 5-7+ years of experience in retail merchandising, planning, buying, project management, or a related field.
• Strong understanding of retail metrics, financial analysis, assortment planning, and forecasting.
• Experience managing large-scale projects, cross-functional initiatives, or Go-to-Market calendars.
• Demonstrated ability to drive projects forward through influence and collaboration.
• Previous experience as a Buyer, Planner, Merchandise Planner, or similar retail merchandising role.
• Experience supporting business process transformation, system implementations, or organizational change initiatives.
• Exposure to AI, automation, or technology-driven business solutions.

Competencies

• Advanced Microsoft Excel skills, including complex formulas, pivot tables, lookups, and macros.
• Strong project management and organizational skills with exceptional attention to detail.
• Ability to balance multiple priorities in a fast-paced retail environment.
• Excellent communication, presentation, and stakeholder management skills.
• Highly proactive, self-directed, and solutions-oriented.
• Strong analytical and problem-solving capabilities.
• Ability to build strong cross-functional partnerships and influence without direct authority.
• Customer Centric/Sales Driven - Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level - we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $120,000.00 - $125,000.00/yr*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

[ ] Sedentary: Limited activity, no lifting, limited walking

[ X ] Light: Office work, some lifting, bending, stooping or kneeling, walking

[ ] Moderate: Mostly standing, walking, bending, frequent lifting

[ ] Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.