Job Description
We are looking for an experienced project manager capable of structuring, leading and delivering a strategic transition in a sensitive and high-visibility environment.

Role Background

• As part of a structuring transformation, we are looking for a senior project manager to lead a high-stakes transition, affecting both business activities and technological components.
• The project aims to transition the majority of the organization's transactional printing to a new supplier, in a sensitive context requiring rigor, coordination and risk management.
• The mandate includes a preparatory phase of approximately 4 months, followed by a gradual transition over a period of 10 to 18 months.

Role and Responsibilities

• The incumbent is responsible for the entire delivery of the project, from initiation to closure, including the approval of deliverables.

As such, he or she:

• Defines and manages an integrated transition plan, aligned with business objectives and organizational priorities
• Ensures business continuity by quickly identifying issues and implementing required actions
• Coordinates internal and external stakeholders and ensures the concrete progress of the work
• Implements governance adapted to the level of visibility and sensitivity of the project
• Anticipates risks and implements the necessary measures to mitigate their impacts
• Supervises change requests and conducts the arbitrations required to maintain the progress of the project
• Ensures clear and regular reporting to the authorities
• Maintains team alignment and facilitates collaboration in a cross-functional context

Desired profile

• We are looking for someone who can structure, mobilise and deliver in a demanding environment.

Key Competencies

• Mobilizing leadership, with a strong ability to move action forward
• Ability to operate in a complex context and to advance work despite ambiguity
• Clear communication adapted to the different levels of stakeholders (bilingual)
• Ability to influence and navigate an established organizational environment
• Rigorous planning, follow-up and delivery
• Collaborative spirit and sense of responsibility

WHAT WE ARE LOOKING FOR

• A senior project manager with 10 or more years of experience in Complex projects, including real-world experience in service transitions involving a business component AND an IT component.
• The mandate is a migration of client Transactional Printing Provider: The Candidate must have already led this type of operational transition, with external suppliers and field implementation.
• A certification in management is required (PMP, MGP, ACP or equivalent).
• Experience in the environment is a strong asset - knowledge of the client ecosystem specifically is a strong differentiator.
• The candidate must be comfortable in a highly structured environment, with formal accountability to the Instances and collaboration with multidisciplinary teams. Bilingualism expected (to be confirmed with the MD).

Requirements

Requirement of the Mandate

Level

Logic

Coverage expected

Minimum 10 years in large-scale project management

Required

AND

Complete

Concrete experience in business transition (business and IT)

Required

AND

Integral - both dimensions are explicitly named

Supplier management and operational implementation

Required

AND

Complete

PMP, MGP, ACP or equivalent certification

Required

OR

Sufficient alternative - one certification among the options Enough

Experience in sensitive contexts, quick decisions, execution rigorous

Desired

Illustrative list

Representative - posture as a whole, not item by item

Mobilizing leadership

Desired

Illustrative list

Representative

Clear, adapted, bilingual communication

Desired

AND

Integral - clarity and bilingualism are mentioned together

Ability to influence in an organizational environment established

Desired

Illustrative list

Representative

Good knowledge of the client ecosystem

Advantage

OR

Sufficient alternative - knowledge or institution comparable

Experience in the financial sector

Advantage

OR

Sufficient alternative

Experience in transformation involving transactional flows or Platforms

Desired

OR

Sufficient alternative - one or the other is sufficient

Criterion

Weight

Rationale

Experience in large-scale project management (10 years+, certified)

30 %

Required criterion and explicit minimum threshold. Non-negotiable foundation of the mandate.

Experience in service transition or operational flows (Business & IT)

30 %

Required criterion and central differentiator. The mandate is a supplier transition, not a development project.

Stakeholder management and governance in sensitive contexts

20 %

Defining competence marked as 'high visibility', "accountability," "established environment."

Experience in a financial environment or knowledge of client

15 %

Context-driven asset: complex financial institution, specific internal ecosystem.

Logistics, bilingualism and availability

5 %

Montreal hybrid confirmed. Bilingualism mentioned, to be validated as required or desired with the DM.

TOTAL

100 %

Knowledge and Experience

• Minimum of 10 years of experience in large-scale project management
• Hands-on experience in business and IT transition, including vendor management and operational implementation
• Experience in sensitive contexts requiring quick decisions and rigorous execution
• Good knowledge of the client ecosystem (asset)
• Experience in a financial environment (asset)
• Project management certifications (PMP, MGP, ACP or equivalent)
• Experience in transformation involving transactional flows or platforms
• Working mode
• Hybrid mode
• Attendance adapted to the needs of the project and the authorities
• Collaboration with multidisciplinary teams