This role is responsible for managing lighting projects from post-quotation handoff through final completion. The ideal candidate thrives in a fast-paced, multitasking environment and brings a proactive, solutions-oriented mindset to every interaction.
Key Responsibilities
- Manage multiple lighting projects simultaneously, ensuring timelines, priorities, and customer expectations are consistently met.
- Deliver a ServiceFirst experience by proactively communicating, anticipating challenges, and resolving issues quickly and professionally.
- Review quotes against fixture schedules and specifications to confirm accurate bills of materials.
- Prepare detailed and accurate submittals, ensuring all project requirements and clarifications are addressed.
- Process purchase orders with manufacturers and provide clear, timely shipping updates to customers.
- Serve as the primary point of contact for customers, ensuring a smooth and positive project experience from start to finish.
- Build and maintain strong relationships with manufacturers, distributors, and internal teams.
- Collaborate with peers to support a positive, accountable, and team-oriented work environment.
Qualifications
- 2+ years of lighting industry experience preferred.
- Strong understanding of lighting product specifications and manufacturer literature.
- Familiarity with the relationships between manufacturers, lighting agencies, and electrical distributors.
- Proficiency in Microsoft Office, Adobe/Bluebeam, and lighting quote/order entry systems.
- Strong analytical thinking and problem-solving skills with exceptional attention to detail.
- Proven ability to manage multiple priorities while maintaining a high level of service and follow-through.
- Excellent written and verbal communication skills with a ServiceFirst mindset.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
- Bonus opportunities
