S&P Global, Inc

Project Manager/ Implementation Manager for Automotive SaaS Solutions

S&P Global, Inc • $110K — $130K *
Michigan, ND 58259In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Engineering, Computer Science, or related field.
  • 10+ years in project management, software implementation, customer success, consulting, or similar roles.
  • Strong customer focus with ability to establish trust with senior stakeholders.
  • Excellent analytical, organizational, and problem-solving abilities.
  • Experience managing multiple projects in high-pressure situations.
  • Strong presentation, communication, and facilitation skills.
  • Self-motivated and collaborative results-oriented approach.
  • Willingness to travel for customer engagements.

Responsibilities

  • Lead onboarding and implementation projects from contract to go-live.
  • Develop and manage project plans, timelines, milestones, and deliverables.
  • Coordinate activities between customers and internal teams.
  • Ensure project execution meets customer requirements and objectives.
  • Analyze customer data for integration needs and coordinate preparation and migration.
  • Support system integration projects and resolve technical issues with clients.
  • Deliver training and create documentation for user adoption and success.
  • Act as trusted advisor to clients for queries and enhancement requests.
  • Gather feedback and recommend product and process improvements.
  • Drive expansion into the U.S. automotive supplier market.

Benefits

  • Opportunity to work in a fast-paced and growth-oriented environment.
  • Collaborative culture with enthusiastic team members.
  • Career development opportunities related to innovative software solutions.
  • Exposure to the automotive industry and technology advancements.
Full Job Description
Key Responsibilities:

Implementation & Project Management
  • Lead customer onboarding and implementation projects for the platform from contract signature through go-live and user adoption.
  • Develop and manage implementation plans, timelines, milestones, and customer deliverables.
  • Coordinate project activities between customers, Mobility Global and the development/product teams at IT Manufactory.
  • Ensure project execution aligns with agreed customer requirements, business objectives, and contractual commitments.


Data Integration & Technical Coordination
  • Analyze customer data structures and integration requirements.
  • Coordinate data preparation, validation, and migration activities.
  • Support customers during interface and system integration projects.
  • Act as a liaison between customer teams and software developers to ensure efficient resolution of technical and functional requirements.


Training & Customer Success
  • Deliver administrator and end-user training programs.
  • Create implementation documentation, user guides, knowledge articles, and best-practice materials.
  • Support customers after go-live to ensure successful adoption and ongoing value realization.
  • Serve as a trusted advisor and primary point of contact for customer questions and enhancement requests.


Product & Market Feedback
  • Gather customer feedback and communicate requirements to the product organization.
  • Identify recurring customer needs and recommend process improvements, product enhancements, and training opportunities.
  • Contribute to the successful expansion of in the U.S. automotive supplier market.


What We're Looking For:

Required Qualifications:
  • Bachelor's degree in Business Administration, Information Systems, Engineering, Computer Science, or a related field.
  • 10+ years of experience in project management, software implementation, customer success, consulting, or related customer-facing roles.
  • Strong customer orientation and ability to build trusted relationships with senior customer stakeholders.
  • Excellent analytical, organizational, and problem-solving skills.
  • Experience managing multiple projects simultaneously in a fast-paced environment.
  • Strong presentation, communication, and facilitation skills.
  • Self-motivated, collaborative, and results-oriented working style.
  • Willingness to travel to customer locations as required.


Preferred
  • Experience working with automotive suppliers, OEMs, or automotive software solutions.
  • Understanding of sales planning, business development, account management, or CRM-related processes within the automotive industry.
  • Experience with SaaS implementations and enterprise software deployments.
  • Familiarity with Agile environments and collaboration tools such as Jira and Confluence.
  • Experience supporting customer implementations in North America.
  • Fluency in English; German language skills are a plus.


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About S&P Global, Inc

S&P Global Market Intelligence is an exclusive analysis and in-depth data in real time for the banking.

S&P Global, Inc Careers

Join the dynamic team at S&P Global, Inc, a leader in providing transparent and innovative financial intelligence and analytics. As a global powerhouse, we are at the forefront of shaping the financial industry, making this an ideal time to advance your career with us. Work You’ll Do At S&P Global, Inc, you will be part of a culture that thrives on diversity, leadership, and professional excellence. Our team is committed to fostering an environment where innovation and growth are not just encouraged but are part of everyday activities. Transform your career with opportunities that place you at the intersection of data, technology, and market insights. Our professionals lead the industry in delivering cutting-edge solutions that address the challenges of today’s global markets. Join our team and collaborate with some of the brightest minds in the industry. With over 20,000 dedicated professionals worldwide, S&P Global, Inc offers a unique platform for professional growth and networking. S&P Global, Inc Jobs and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive innovation and lead change. Explore job opportunities in various fields, from financial services to data analysis, and contribute to our mission of providing essential intelligence. Do Innovative Work Be part of a company that values the skills and knowledge of its employees. At S&P Global, Inc, innovation is at the core of what we do. We offer a range of positions that allow you to apply your expertise and push the boundaries of what is possible in the financial sector. Internship Programs Kickstart your career with an internship at S&P Global, Inc. Our internships provide invaluable workplace experience and a chance to develop key skills that will aid you in your professional journey. Interns at S&P Global, Inc are crucial team members, working on projects that directly impact our business and clients. Benefits and Growth S&P Global, Inc is dedicated to the growth and development of its employees. We offer comprehensive benefits designed to enhance your life and well-being. From advanced career development programs to leadership training, we provide the tools necessary for you to succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Whether you are starting your career or looking to take it to the next level, S&P Global, Inc offers a range of job opportunities and career paths. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at S&P Global, Inc. S&P Global, Inc is not just a company—it’s a place where you can make a difference. Join us and help shape the future of the financial world.
Learn more about S&P Global, Inc
Size
22,850 employees
Market Cap
$107.6 billion
Industry
Finance & Insurance
Net Income
$2.3 billion
Founded
1888
5 Year Trend
+7.9%
Revenue
$7.4 billion
NASDAQ
SPGI
* Ladders Estimates

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