City of Toronto

PROJECT COORDINATOR

City of Toronto • $89K — $132K *
Toronto, ON M3C 0E3In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience coordinating complex operational programs and projects.
  • Proven ability to manage employee engagement initiatives and events effectively.
  • Experience working with multiple stakeholders across divisions and corporate partners.
  • Strong background in planning and logistical execution of events, including budget management.
  • Demonstrated skill in analyzing operational processes and implementing improvements.
  • Education in Business, Organization Development, or Change Management is a plus.
  • Expertise in preparing reports and presentations for senior leadership.

Responsibilities

  • Coordinate tracking of Service Area directives with the Divisional Management Team.
  • Prepare regular reports with trend analysis for Customer Service and Information Management.
  • Facilitate completion of divisional work plans by collaborating with staff.
  • Present divisional and corporate initiatives to senior staff and ensure clarity of communication.
  • Direct and create content for the division's website in collaboration with communication staff.
  • Organize staff retreats, team meetings, and various necessary events.
  • Act as a liaison between the division and other corporate entities to foster partnerships.

Benefits

  • Opportunity to work in a dynamic and complex multi-stakeholder environment.
  • Gain exposure to a broad range of divisional programs and corporate initiatives.
  • Participate in strategic planning and implementation activities.
  • Collaborate with senior leadership and management teams extensively.
  • Develop skills in event planning and operational coordination.
Full Job Description
Job Title: PROJECT COORDINATOR

Job ID: 67339
Job Category: Project Management
Division & Section: IDS Transit Expansion, Strategy, Learning & Performance

Work Location: City Hall, 100 Queen Street West
Job Type & Duration: Full-Time, Temporary (24 months)
Salary: $ 89,337.00 - $ 132,880.00, Wage Grade PTM2
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 29-SEPT-2026 - 14-OCT-2026

Reporting to the Manager Business Planning Performance & Infrastructure & Development Services, the Project Coordinator will provide operational coordination and support for a broad range of divisional programs, projects and corporate initiatives. The role will coordinate and deliver initiatives related to operations, employee experience, engagement and events, working closely with divisional leadership, staff and corporate partners.

The Project Coordinator will be responsible for coordinating multiple priorities from planning through implementation, supporting operational improvements, preparing reports and recommendations, and ensuring effective communication and collaboration across stakeholders. The role requires a high degree of independence, organization, judgement and relationship management in a complex, multi-stakeholder environment.

Major Responsibilities:

  • Coordinates and maintains ongoing tracking and follow up on Service Area directives with Divisional Management Team such as management information reports, health and safety initiatives.
  • Prepares regular reports with trend analysis to Divisional Management Team on such issues as Customer Service measures, Information Management.
  • Coordinates completion of divisional work plans with divisional staff.
  • Makes presentations to senior divisional staff ensuring information on divisional and corporate initiatives and policies is disseminated/understood.
  • Provides direction and composes content for the division's website (internal/external), working with Communication staff through design and production.
  • Organizes staff retreats, divisional team meetings, events and various communication material as required.
  • Communicates regularly with all operating areas of the division to assist with issues affecting the division, informs Manager and provides support to the Director on issues that require divisional coordination and policy rollout.
  • Coordinates and supports the work of divisional and corporate initiatives related to the division.
  • Prepares documents for Divisional Management by conducting research, analysis and scrutiny of all applicable materials.
  • Acts as a liaison between the division and other divisions across the City, with respect to divisional and operational issues in order to establish, maintain and develop linkages to other divisions, agencies and boards to ensure effective partnerships within the corporation.
  • Attends meetings on behalf of the Manager, when requested.
  • Research and reports on a range of new projects and initiatives as they arise.
  • Develop reports for Council and briefing Notes for Senior Leadership Team.
  • Oversees the development of the Divisional Operations Plan and Divisional strategic Plan.
  • Liaises with divisional budget, accounting and administrative staff.
  • Represents the division on Departmental and Corporate workgroup and committees such as Information.
  • Management, Business Continuity, Customer Service, Access, Equity & Human Rights.
  • Monitors changes to corporate policies and procedures and determines impact on divisional operations.
  • Liaises with Records and Archives to ensure effective records management.


Key Qualifications:

    • Extensive experience coordinating complex operational programs, projects and corporate initiatives, including planning, implementation, monitoring and evaluation.
    • Considerable experience coordinating divisional or corporate initiatives, including employee engagement programs, events, onboarding, offboarding, employee engagement meetings and other activities that support the employee experience.
    • Considerable experience working in a complex, multi-stakeholder environment, liaising and coordinating across divisions, business areas and corporate partners.
    • Considerable experience planning and coordinating events and organizational initiatives, including logistics, communications, stakeholder coordination, budgets and implementation.
    • Experience analyzing operational processes and developing recommendations to improve service delivery, business processes, efficiency and effectiveness.
    • Background in Business, Organization Development, Change Management including PROSCI considered an asset.
    • Experience preparing reports, briefing materials, presentations and communications for management and senior leadership, including conducting research and analyzing information. Knowledge of Dashboards and using data visualization considered an asset
    • Excellent research, analytical and problem-solving skills, with the ability to assess information, identify trends and develop practical recommendations.
    • Excellent written communication skills, with the ability to prepare reports, briefing notes, presentations and other materials for senior leadership.
    • Strong knowledge of records and information management principles and practices.
    • Ability to interpret corporate policies, procedures and directives and assess their impact on divisional operations.
    • Strong organizational and planning skills, with the ability to coordinate divisional work plans and support operational and strategic planning activities.
    • Ability to exercise sound judgement and discretion when dealing with confidential or sensitive matters.
    • Strong presentation skills, with the ability to effectively communicate complex information to senior staff and other audiences.


Notes:
    • Applicants are required to demonstrate in their resume/cover letter that their qualifications match those specified in the job posting.
    • If selected for a temporary position, employee's placement is conditional on the approval of his/her executive director/general manager or designate.
    • Temporary and fixed-term part-time non-union employees will be reassigned to this position.
    • In accordance with the City's Acting Assignment policy, if the posted non-union temporary position becomes permanent, it may not be reposted.

About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

City of Toronto Careers

There has never been a better time to explore the diverse job opportunities at the City of Toronto—the hub of professional growth and innovation in the region.

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Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

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Innovative Work

At the City of Toronto, innovation isn’t just a buzzword—it's a practical approach to solving real-world issues that affect millions of people. With projects that range from improving municipal services to enhancing urban sustainability, employees at the City of Toronto push the boundaries of what is possible in public service.

Professional Growth and Development

The City of Toronto is committed to nurturing the careers of its employees with unmatched training, development programs, and leadership opportunities. Whether through professional development workshops, leadership training, or diversity training, the City ensures that every team member has the tools to succeed.

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From internships to full-time positions, the City of Toronto offers a range of job opportunities that cater to various skills and career aspirations. Positions in healthcare, engineering, finance, urban planning, and more are available, providing a broad spectrum of career paths for job seekers.

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Learn more about City of Toronto
Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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