The Risk Project Coordinator in Manulife Group Functions Technology (GFT) IT Security & Business Resilience (ITS&BR) team provides project support for ITS&BR producing and analyzing internal current state operating workflows for GFT Shared Services and assisting in designing the target state operating models by assessing operational inefficiencies. This is a hybrid position requiring 3 days onsite in the Toronto office.
Position Responsibilities: - Modeling workflows and handoffs across Risk Line 1b teams supporting Group Functions Technology.
- Defining the interactive model between Risk Line 1b and other Support Service teams.
- Documenting the SDLC/Agile process and gating requirements for GFT initiatives and incorporating Risk.
- Representing the Line 1b team in project gating meetings and committees.
Required Qualifications:- 5+ years of experience in a Project Coordinator, PMO Analyst, Business Analyst, or related role.
- Experience creating and maintaining process flows, workflows, and diagrams using Microsoft Visio or similar tools; Ability to translate complex processes into clear visual workflows.
- Knowledge of Project Management Office (PMO) practices, methodologies, and governance processes.
- Understanding of the Software Development Life Cycle (SDLC).
- Exposure to Risk Framework
- Strong organizational, time management, and multitasking skills.
- Excellent written and verbal communication skills; Strong attention to detail and documentation quality.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
- Ability to work effectively with cross-functional business and technology teams.
Preferred Qualifications:- Exposure to project management methodologies such as Agile, Waterfall, or Hybrid delivery models.
- Familiarity with project governance, issue tracking, and status reporting.
- Experience supporting risk, compliance, or control-related initiatives including knowledge of risk management concepts and information risk processes
When you join our team:- We'll empower you to learn and grow the career you want.
- We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we'll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
Referenced Salary LocationToronto, Ontario
Working ArrangementHybrid
Salary range is expected to be between$113,000.00 CAD - $163,000.00 CAD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [redacted] for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [redacted] for more information about U.S.-specific paid time off provisions.
