University of California  Los Angeles

Program Supervisor

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing academic or professional education programs.
  • Strong verbal and written communication skills.
  • Knowledge of curriculum development and adult learning theory.
  • Advanced project and time management abilities.
  • Experience with market research principles for program promotion.
  • Proficiency with Microsoft Office and Adobe Acrobat.
  • Strong quantitative analysis skills including budget preparation.

Responsibilities

  • Provide strategic and operational leadership for academic programs and certificates.
  • Oversee staff and ensure academic excellence and efficiency.
  • Collaborate with various departments to enhance student and instructor experiences.
  • Serve as Director's operational designee when needed.
  • Support onboarding and foster a high-performance team environment.
  • Plan and manage multiple projects under shifting deadlines.
  • Collect and present data to inform decision-making.
  • Ensure program delivery aligns with workforce and community needs.

Benefits

  • Full benefits package that starts on day one.
  • Access to UC Total Compensation Estimator for benefit insights.
  • Engagement in professional development opportunities.
  • Potential for career advancement within the organization.
Full Job Description
Special Instructions to Applicants

This position is not remote. On-site presence will be required for a minimum of 3 days per week, depending on departmental and organizational needs. For more information, please consult the hiring manager.

Position Summary

The Program Supervisor provides supervisory, strategic, academic, and operational leadership for a defined portfolio of academic programs and certificates. Reporting to a Director, the Program Supervisor oversees staff, ensures academic excellence and operational efficiency, and aligns program delivery with workforce and community needs. The role serves as the Director's operational designee when assigned and collaborates with Teaching & Learning, Marketing and Communications, Academic Advising and Student Success, and Enrollment Management to ensure consistent quality and execution across the instructor and student experience.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

  • 5+ years Minimum experience in managing academic or professional education programs. (Required)
  • Demonstrated commitment to excellent internal and external customer service, with professionalism, fairness, dignity, and respect. (Required)
  • Strong verbal and written communication skills, including the ability to produce clear, well crafted reports, course descriptions, marketing copy, and correspondence. (Required)
  • Knowledge of curriculum development, adult learning theory, and educational operations. (Required)
  • Strong analytical, organizational, and interpersonal skills, with the ability to work effectively with diverse stakeholders. (Required)
  • Advanced project and time management abilities, including planning, prioritizing, and managing multiple tasks under shifting deadlines. (Required)
  • Experience with basic marketing and market research principles to support program promotion and audience targeting. (Required)
  • Ability to work independently and collaboratively, follow through on projects with minimal supervision, and maintain accountability for results. (Required)
  • Demonstrated project leadership and coordination skills, including workflow organization, cross functional collaboration, onboarding support for instructors, and fostering a supportive, high performance team environment without formal supervisory authority. (Required)
  • Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, Publisher), Adobe Acrobat, and general Windows based applications. (Required)
  • Strong quantitative and financial analysis skills, including budget preparation, trend analysis, and interpretation of financial data; Ability to collect, interpret, and present data to inform the Director's decision-making. (Required)
  • Demonstrated ability to collaborate across academic and administrative units and represent the portfolio in cross functional initiatives. (Required)
  • Knowledge of accounting principles and university business policies. (Preferred)

  • Education, Licenses, Certifications & Personal Affiliations

  • Bachelor's Degree Bachelor's degree in related area and/or equivalent experience/training (Required) And
  • Master's Degree Master's/terminal degree and/or equivalent experience and educational training (Preferred)

  • Special Conditions for Employment

  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
  • Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
  • Ability to work some evenings and weekends. (Required)
  • Position is hybrid, and incumbent is required to work a minimum of 3-days per week on site. (Required)

  • Schedule

    8:00 am - 5:00 pm PST
    Union/Policy Covered

    99-Policy Covered
    Complete Position Description

    https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Public%20Education%20Supervisor%201%20(40038749)

    About University of California Los Angeles

    The University of California, Los Angeles is a public land-grant research university in Los Angeles, California. UCLA's academic roots were established in 1881 as a teachers college then known as the southern branch of the California State Normal School. This school was absorbed with the official founding of UCLA as the Southern Branch of the University of California in 1919, making it the second-oldest of the 10-campus University of California system. UCLA offers 337 undergraduate and graduate degree programs in a wide range of disciplines, enrolling about 31,600 undergraduate and 14,300 graduate and professional students. UCLA received 174,914 undergraduate applications for Fall 2022, including transfers, making the school the most applied-to university in the United States. The university is organized into the College of Letters and Science and 12 professional schools. Six of the schools offer undergraduate degree programs: the School of the Arts and Architecture, Samueli School of Engineering, Herb Alpert School of Music, School of Nursing, Luskin School of Public Affairs and School of Theater, Film and Television. Three others are graduate-level professional health science schools: the David Geffen School of Medicine, School of Dentistry and Fielding School of Public Health. The School of Education & Information Studies, Anderson School of Management and School of Law round out the university.
    Learn more about University of California Los Angeles

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