About the Role

As a member of the COO Office you will be responsible for defining how the combined Fivetran + dbt Labs organization uses its core collaborative platforms to get work done.

As we bring two companies together, we inherit two sets of tooling conventions across every major platform - with no single owner responsible for defining a consistent, governed baseline. This role owns that mandate. The majority of the work centers on making Notion excellent as NewCo's primary knowledge management platform: workspace governance, information architecture, content standards, and page ownership. Beyond Notion, the role publishes and maintains best-practice guidance for Slack, Google Workspace, and Jira, and partners with department champions to drive adoption across the company.

This role also leverages AI to manage these systems - keeping workspaces clean, enforcing best practices, and partnering with the AI Transformation team to align on how we use AI within these tools.

This is a full-time position based out of our Denver office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You'll Do

Define and drive NewCo's ways of working across six dimensions:

• How we collaborate internally - set standards for how teams work together inside Notion, Slack, and Google Workspace
• How we collaborate externally - extend that guidance to shared spaces with partners, customers, and vendors, outlining what should differ from our internal norms
• How we make decisions - establish lightweight, documented decision-making practices (e.g. DACI-style ownership)
• How we document - own Notion governance, information architecture, and content standards so our knowledge base is a trusted source of truth
• How we project manage - set shared baselines for Jira project and program structure, naming, and usage
• How we communicate - define Slack conventions, channel governance, and async norms

Alongside these:

• Define what "good" looks like for each core tool and publish it as canonical, company-wide guidance
• Leverage AI to keep workspaces clean, audit for inconsistencies, and maintain standards at scale
• Run recurring compliance checks and drive channels and workspaces into conformance over time
• Partner with department champions to roll out standards and support adoption
• Align with the AI Transformation team on how we apply AI within these tools
• Incorporate ongoing employee-experience feedback from the People team to refine standards
• Provide executional support for COO Office communications, in coordination with the Head of Internal Communications

Skills We're Looking For

• Deep, hands-on expertise administering Notion at scale - governance, databases, information architecture, and permissions
• Strong working command of Slack, Google Workspace, and Jira administration and best practices
• Proven ability to define standards and drive cross-functional adoption without direct authority
• Excellent written communication - able to produce clear, canonical guidance that teams actually follow
• Program management discipline: can run rollouts, track compliance, and manage stakeholders across functions
• Comfort operating in ambiguity and building a function from the ground up
• Strong judgment on where to standardize vs. where to leave teams autonomy

Required AI Competencies

• Advanced fluency with conversational AI systems (Claude, ChatGPT) - not just basic prompting, but structuring complex, multi-step work and reliably getting high-quality output
• Demonstrated track record of redesigning workflows around AI, not merely bolting it onto existing processes - able to identify where AI creates real leverage and where it doesn't
• Hands-on experience with AI features native to our core tools (e.g. Notion AI, Glean-style search, Atlassian Intelligence) and the judgment to codify their use into company best practices
• Ability to build AI-assisted governance at scale - using AI to audit workspaces, surface inconsistencies, and maintain standards across thousands of pages and channels
• Fluency with AI agents and automation to eliminate manual, repetitive administration

Bonus Skills

• Experience standing up tooling governance during a merger, acquisition, or major org integration
• Notion certification or comparable demonstrated platform mastery
• Experience building AI-driven internal tools, automations, or agents
• Familiarity with change management frameworks

#LI-Hybrid #LI-SR1

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Denver Pay Range

$144,689.50-$180,861.50 USD

Perks and Benefits

• 100% employer-paid medical insurance*
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.