Program Manager (Retail & API)

InterSources, Inc.

$90K — $130K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience in managing complex digital transformation programs, specifically in Retail or Fintech sectors.
  • Strong understanding of API-first architectures and integration with legacy systems.
  • Expertise in transitioning from Discovery to Build and Pilot phases of projects.
  • Prior experience with Point of Sale (POS) or transactional systems like Payments and Inventory.
  • Strong strategic planning skills, balancing immediate project needs with long-term solutions.

Responsibilities

  • Lead structured discovery phases to validate workflows and refine MVP scope.
  • Manage delivery of customer-facing modules like Search, Quoting, Inventory, and Payment.
  • Oversee technical integration between UX and API layers, ensuring alignment with backend systems.
  • Assess hardware and devices to ensure software compatibility across retail environments.
  • Facilitate communication across UX, Technical Architecture, and Business teams to align on vision.
  • Manage risks and scope, ensuring operational tasks remain outside MVP while preparing for future expansions.
  • Drive pilot rollout execution, validating core POS capabilities for real-world use.

Benefits

  • Opportunity to lead a high-visibility initiative with potential for vertical expansion.
  • Engagement in innovative technology solutions in the Retail sector.
  • Collaborative environment with cross-functional teams including UX, Engineering, and Business.
  • Chance to impact customer experience directly through modernized workflows.
  • Onsite role in McKinney, TX, fostering face-to-face interaction and teamwork.
Full Job Description
Program Manager (Retail & API)
McKinney, TX (Onsite)

We are looking for a strategic Program Manager to lead a high-visibility initiative focused on modernizing retail systems. You will be responsible for orchestrating the end-to-end delivery of an MVP centered on customer-facing workflows. This role requires a unique blend of technical oversight-managing API-based integrations-and operational excellence to ensure a successful pilot rollout and future vertical expansion.

Key Responsibilities
  • Project Orchestration: Lead a structured discovery phase to validate workflows, refine MVP scope, and align technical architecture with user experience goals.
  • Functional Oversight: Manage the delivery of core customer-facing modules, specifically Search, Quoting, Inventory, and Payment workflows.
  • Technical Integration: Partner with engineering teams to oversee the alignment of the UX layer with the API and routing layers connecting to legacy backend systems.
  • Hardware & Device Strategy: Coordinate device assessments and readiness to ensure software compatibility across the physical retail environment.
  • Stakeholder Management: Facilitate communication between UX, Technical Architecture, and Business teams to maintain a unified vision for the platform.
  • Risk & Scope Management: Ensure operational tasks (e.g., WMS or receiving functions) remain outside the current MVP scope while maintaining a clear roadmap for future waves.
  • Pilot Readiness: Drive the execution of a rapid pilot rollout, ensuring all core POS capabilities are stable and validated for real-world use.

Required Experience & Skills
  • Program Leadership: Proven experience managing complex, multi-phase digital transformation programs in the Retail or Fintech sectors.
  • Technical Delivery: Strong understanding of API-first architectures and integrating modern front-ends with legacy "heritage" systems.
  • Lifecycle Management: Expert in navigating the transition from a "Discovery" phase into a "Build" and "Pilot" phase.
  • POS Domain Knowledge: Prior experience delivering Point of Sale (POS) solutions or transactional systems (Payments/Inventory).
  • Strategic Planning: Ability to manage a "phased method" of delivery, balancing immediate value with long-term platform scalability.

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