Northwestern Memorial HealthCare

Program Manager-Ophthalmology Clinic

Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare Management, Communications, or related field
  • 5-8 years of relevant experience
  • Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Project)
  • Proven project management and organizational skills
  • Excellent oral and written communication skills
  • Ability to build and maintain relationships at all organizational levels

Responsibilities

  • Develop and manage budgets, resource allocation, and performance reporting for assigned projects
  • Apply project management methodologies throughout project lifecycle
  • Utilize project management tools for planning, procurement, and budgeting
  • Participate in requirement analysis and solution definition
  • Manage daily operations and risks of projects
  • Prepare deliverables for leadership review and ensure documentation is current
  • Establish effective communication mechanisms for project updates
  • Create and execute project work plans and adapt as necessary

Benefits

  • Comprehensive benefits aimed at enhancing physical, emotional, and financial well-being
  • Resources provided for navigating unexpected life events
  • Access to tools for personal and professional development
Full Job Description
Job Description

The Program Manager reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Manager will lead planning and implementation activities for Northwestern Memorial HealthCare. This will include developing work plans and metrics, the monitoring of work plans and metrics to assure activities are on-time and on-budget, coordinating the internal and external resources to execute activities, and completing activities as assigned. The Program Manager will work closely with managers, directors and clinicians to develop work plans, metrics and resources to achieve the department's strategic goals and objectives.

Responsibilities:
  • Responsible for developing and managing the following for assigned projects: budgets, resource allocation, information distribution, meeting facilitation and overall performance reporting.
  • Apply standard project management methodologies throughout the project lifecycle including analysis, design, implementation, verification as well as value measurement definition.
  • Utilize project management tools to ensure accuracy for planning, procurement and budgeting.
  • Participate in analyst activities such as requirements analysis, resource identification, solution definition, white paper development, implementation/work plan development, design, system testing, training plans and rollout strategies.
  • Manage day to day operational aspects of a project and scope and effectively minimizes exposure and risk.
  • Prepare and reviews deliverables for leadership approval. Ensure project documents are complete, current, and stored appropriately.
  • Establish and execute effective and efficient communication mechanisms which enable continuous exchange of project status, ideas and information, project developments among team members, NM Executives (project sponsors) and vendor partners.
  • Establish and maintain effective communications regarding project status.
  • Work within project budget to ensure that expenditures are integrated with the NMHC Long Term Financial Plan and Annual Capital Budget.
  • Provides leadership and guidance required to effectively define, plan and implement projects.
  • Responsible for developing and maintaining productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities. Must be able to effectively manage problems that arise within the project team or issues with clients, and recommend mitigation strategies as needed to achieve the desired results.
  • Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
  • Other duties as assigned.


Qualifications

Required:
  • Bachelor Degree in Business Administration, Healthcare Management, Communications or related field.
  • Five (5) to eight (8) years' experience in a relevant role.
  • Strong Knowledge of Microsoft: Word, Excel, Power Point, Project.
  • Demonstrated project management and organizational skills, demonstrated analysis and problem solving skills, excellent oral and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

Preferred:
  • Master's degree in MBA or MHA preferred; required in place of work experience.


Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

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