Full Job Description
Please note that this position is contingent upon the successful award of a contract currently under bid.
Summary:
Goldbelt Halo, LLC is looking for a Program Manager/Lead Case Manager.
Responsibilities
Essential Job Functions:
• Lead day-to-day contract operations and serve as the primary contractor interface with the Government.
• Manage workflow, staffing, workload distribution, quality assurance, backlog, reporting, and performance metrics.
• Provide senior-level support for complex aeromedical cases and interpretation of medical standards.
• Oversee case processing, waiver actions, LOD/RILO support, final disposition, and customer support.
• Conduct routine quality reviews and ensure accuracy and timeliness standards are met.
• Lead transition, onboarding, training, cross-training, and continuity planning.
• Manage monthly status reporting, meetings, issue escalation, and COR communications.
• Provide coverage and technical guidance during workload surges or staffing gaps.
Qualifications
Necessary Skills and Knowledge:
• Working knowledge of military medical readiness concepts, including retention, flying standards, LOD, RILO, and/or disability-related workflows.
• Strong program or project management, QA, reporting, and team leadership experience.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and PDF tools.
Minimum Qualifications:
• Strong experience in military medical case management, medical readiness, disability evaluation, occupational health, or comparable regulated healthcare administration.
• Demonstrated experience managing medical cases involving physical exams, medical standards, waivers, or disposition actions.
• Ability to obtain and maintain a favorable Tier 1 background investigation and Government system access.
Preferred Qualifications:
• Prior Air Force medical or AFRC experience.
• Hands-on experience with AIMWTS, ECT, PEPP, MEDXS, ASIMS, JLV, MICT, MILPDS, Salesforce, MyFSS, BOMC KX, or AFNET.
• Prior experience supervising case managers or medical administrative teams.
• Familiarity with Air Force medical standards and waiver processes.
Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
