Program Manager

InterSources, Inc.

$100K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12+ years of Program/Project Management experience, particularly with cloud-native and API-led architectures.
  • Proven ability managing large-scale engineering projects with multiple pods and cross-functional dependencies.
  • Experience with onshore/offshore delivery models and distributed team management.
  • Strong understanding of backend engineering concepts including microservices and APIs.
  • Track record of managing platform builds with multi-tenant capabilities or onboarding external partners.
  • Exceptional communication skills for translating complex updates into executive-ready summaries.

Responsibilities

  • Own end-to-end delivery across SME workflow, Java/GCP engineering, and QA/DevOps teams.
  • Drive program planning, sprint governance, and milestone tracking.
  • Manage risks, issues, and decision points using RAID logs.
  • Translate high-level platform vision into practical epics and timelines.
  • Collaborate with engineering leads, architects, and product managers to ensure aligned execution.
  • Coordinate with infrastructure teams for environment provisioning and networking components.
  • Drive external partner onboarding by aligning API contracts and workflows.

Benefits

  • Opportunity to lead high-visibility projects in healthcare technology.
  • Access to work with a hybrid onshore/offshore engineering organization.
  • Involvement in cutting-edge cloud solutions with multi-tenant architectures.
  • Exposure to cross-functional collaboration with diverse teams.
  • Potential for professional growth in a rapidly evolving field.
Full Job Description
Program Manager - Cloud Platform Delivery
Location: Dallas, Tx, Chicago, IL, New York, NY
Mandatory: Cloud Platform Delivery, Domine: Healthcare

Role Overview
We are seeking an experienced Program Manager to lead delivery for a new, high-visibility healthcare platform initiative involving multi-tenant capabilities, external partner integrations, and a hybrid onshore/offshore engineering organization.
The PM will drive execution across SME teams, backend engineering pods, QA, and infrastructure partners - ensuring speed, quality, and alignment with delivery timelines.

Key Responsibilities Program Leadership & Delivery Execution
  • Own end-to-end delivery across three core pods: SME workflow team, Java/GCP engineering teams, and QA/DevOps resources.
  • Drive program planning, sprint governance, dependency management, and milestone tracking in a rapidly evolving environment.
  • Maintain and manage RAID logs, ensuring visibility of risks, issues, and decision points for leadership.
  • Translate high-level platform vision into actionable epics, timelines, and delivery plans.
Cross-Functional Coordination
  • Partner closely with engineering leads, architects, SMEs, QA, and product managers to ensure aligned execution across services, workflows, and integrations.
  • Coordinate with central infrastructure teams for provisioning environments, gateways, containers, and networking components needed for platform development.
  • Facilitate seamless collaboration between leadership teams and engineering resources.
Platform Enablement & External Integrations
  • Drive readiness for onboarding external partners and vendors, ensuring alignment of API contracts, workflows, data schemas, and validation rules.
  • Support integration planning across legacy systems, new microservices, distributed workflows, and external touchpoints.
  • Ensure documentation, processes, and onboarding playbooks are in place to scale the platform.
Quality, Reliability & Operations Alignment
  • Ensure teams meet performance, latency, and reliability KPIs, working with engineering to track SLAs, logs, error tracking, and service health.
  • Align tightly with QA teams on test strategy, automation readiness, data validation, and release criteria.
  • Support operational readiness, including production support structure, incident flows, monitoring expectations, and rollout/rollback strategies.
Communication & Stakeholder Management
  • Provide clear, executive-level updates on program status, risks, dependencies, resource needs, and timelines.
  • Collaborate with senior leadership, external stakeholders, architecture groups, and compliance teams.
  • Drive transparency, accountability, and alignment across all delivery streams.

Must-Have Qualifications
  • 8-12+ years of Program/Project Management experience, with at least several programs involving cloud-native, API-led, microservices architectures.
  • Proven success managing large engineering initiatives with multiple pods, cross-functional dependencies, and aggressive timelines.
  • Experience coordinating onshore/offshore delivery models and managing distributed teams.
  • Strong familiarity with backend engineering concepts - microservices, APIs, distributed systems, workflows, and data pipelines.
  • Experience managing platform builds involving multi-tenant capabilities or external partner onboarding.
  • Excellent communication, with the ability to distill complex updates into clear, executive-ready summaries.

Nice-to-Have Qualifications
  • Experience in healthcare, pharmacy, payer, or provider systems, especially workflows like intake, eligibility, coverage, or approvals.
  • Exposure to GCP services (BigQuery, Spanner, Pub/Sub, GKE) and cloud operational models.
  • Experience with compliance-driven environments (PHI/PII data, regulated workflows).
  • Familiarity with DevOps practices, CI/CD pipelines, infrastructure provisioning, and environment readiness.

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