Position Overview

As a Program Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA or Dallas, TX.

We are seeking a skilled Program Manager II to support C&IB's Technology Execution function within the President's CIO Group Business Management team. This role serves as a trusted partner to the CIO and senior leadership team with a focus on executive support, organizational effectiveness, strategic planning, reporting, operational oversight, leadership team coordination, and program execution. This position functions as a broad business management and chief of staff-style role, providing leadership support across a wide range of priorities, initiatives, and organizational activities.

The role involves close partnership with senior technology and business leaders, including CIO-level stakeholders, to provide executive visibility, leadership support, operational coordination, and strategic execution across the organization. The ideal candidate is highly analytical, excels at presenting complex information clearly, demonstrates strong coaching and influencing skills, and brings a strong grasp of program management fundamentals, organizational leadership, and executive-level communications.

Key Responsibilities:
• Establish and maintain executive-level reporting, strategic updates, and leadership materials to keep key stakeholders informed on organizational priorities, progress, risks, and challenges.
• Serve as a strategic partner to the CIO and senior leadership team, supporting a broad range of business management, operational, and organizational initiatives.
• Coordinate and facilitate leadership team activities, rhythms, planning sessions, and key organizational deliverables.
• Provide coaching, guidance, and support to senior leadership teams to drive alignment, organizational effectiveness, and execution of priorities.
• Drive cross-functional initiatives and work broadly across technology and business teams to ensure alignment with strategic objectives.
• Partner with technology directors, business leads, and senior stakeholders to align initiatives with organizational goals and business outcomes.
• Develop, analyze, and deliver executive reporting, dashboards, presentations, and insights that support decision-making across the organization.
• Monitor resource allocation, staffing, and cost forecasts across multiple initiatives and delivery efforts.
• Analyze financials, program metrics, organizational data, and operational performance indicators to support forecasting and strategic decision-making.
• Leverage enterprise reporting dashboards and KPI tracking to support executive and CIO-level readouts.
• Understand and drive Agile Ways of Working enhancements across multiple crews and wings supporting strategic initiatives.
• Support and coordinate key CIO deliverables and leadership commitments that may span multiple teams, functions, and bodies of work.
• Drive cross-functional communication and deliver clear, high-quality presentations to executive leadership.
• Ensure adherence to governance standards, delivery frameworks, and organizational best practices while supporting continuous improvement efforts.
• Act as a versatile business management resource, providing support across strategic programs, operational activities, executive reporting, organizational planning, and leadership team needs.

Qualifications:
• Program and/or Project Management experience within technology, operations, business management, or enterprise environments.
• Experience supporting CIOs, senior technology executives, or leadership teams in a business management, chief of staff, program management, or operational leadership capacity.
• Strong coaching, influencing, and stakeholder management skills, with the ability to work effectively across all levels of the organization.
• Excellent presentation, communication, executive reporting, and leadership support skills.
• Strong analytical abilities with comfort working with financials, resource data, organizational metrics, and executive reporting.
• Demonstrated ability to manage scope, resources, budgets, schedules, and multi-team coordination while balancing shifting executive priorities.
• Strong understanding of Agile Ways of Working (Scrum, Kanban, and SAFe).
• Experience creating executive-level dashboards, presentations, reporting packages, and leadership communications.
• Proven ability to operate as a highly adaptable contributor across strategic, operational, organizational, and leadership support activities.
• Proficiency with program management tools, reporting dashboards, and resource planning systems.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads complex programs/projects requiring planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may reach or exceed $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Teams with service partners to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Accountability, Client Counseling, Decision Making, Executive Communications, Executive Reporting, Microsoft PowerPoint, Program Management, Results-Oriented, Strategic Planning

Competencies
Accuracy and Attention to Detail, Analytical Thinking, Consulting, Effective Communications, Organizational Change Management, Organizational Leadership, Problem Solving, Program Management (M0260), Project Management

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.