We are seeking a highly organized, detail-oriented Program Manager to serve as the operational backbone of the GTM Acceleration team within Applied AI Solutions. This role is the PM for everything across the team - you will own the rhythm of business, drive accountability across all deliverables, manage stakeholder communications, and ensure the team operates at peak effectiveness.

This is not a traditional program management role. We expect you to leverage AI tools daily to streamline your work, automate repetitive tasks, and multiply your impact. You will also serve as a key writing contributor - drafting communications, authoring the GTM Acceleration Monthly Update, and helping leadership look around corners. Additionally, you will perform executive assistant-type functions for the team leader, including scheduling, event planning, and proactive coordination.

The ideal candidate is an exceptional writer with Amazonian document-writing skills, a natural organizer who thrives on bringing structure to ambiguity, and someone who sees AI as a daily force multiplier for operational excellence.

Key job responsibilities

- Own and drive the GTM Acceleration team's operating cadence end-to-end - team meetings, monthly business reviews, quarterly planning, and OP cycles - with agendas for every meeting, clear action items, and relentless follow-through to ensure nothing slips between team forums.

- Manage team goals, deliverable tracking, and Asana project hygiene; proactively flag risks, blockers, and slipping timelines to leadership before they become issues.

- Author and own the GTM Acceleration Monthly Update - a leadership-facing narrative synthesizing accomplishments, metrics, risks, and priorities across all workstreams.

- Draft, edit, and contribute to strategic documents and stakeholder comms with high-quality Amazonian writing - clear, data-driven, and customer-obsessed.

- Leverage generative AI tools (Amazon Q, Kiro, and others) daily to automate reporting, synthesize information, and streamline operational workflows; build and maintain team knowledge bases, dashboards, and shared resources to ensure team information is discoverable and new members are onboarded effectively.

- Manage scheduling, calendar coordination, and meeting preparation for the team leader; anticipate needs, help leadership look around corners, and serve as the operational force multiplier - triaging priorities, drafting responses, and ensuring nothing falls through the cracks.

- Plan and execute team events, offsites, and all-hands meetings - owning logistics, agendas, communications, and follow-up actions.

- Drive cross-functional coordination across GTM Acceleration workstreams, ensuring stakeholder alignment, dependency management, and clear ownership of deliverables.

- Ensure the GTM Acceleration team completes required upskilling, training, and certifications on schedule; stand up and manage a mentorship program for AAIS GTM that pairs team members with mentors and tracks engagement; evolve AAIS Embark onboarding to align with the current state of the portfolio and ensure continued maintenance throughout the year.

BASIC QUALIFICATIONS

- 3+ years of program or project management experience

- Experience using data and metrics to determine and drive improvements

- Experience working cross functionally with tech and non-tech teams

- Bachelor's degree in Computer Science, Engineering, or a related technical field

- 2+ years of technical program management experience managing cross-functional programs and driving execution across multiple teams

- Hands-on experience building with generative AI technologies and tools

- Experience with Amazon QuickSight or similar BI/analytics platforms, including building dashboards, data models, and automated workflows

- Demonstrated ability to translate business requirements into technical solutions and drive implementation

- Experience managing rhythm of business processes, including monthly business reviews and cross-team coordination

PREFERRED QUALIFICATIONS

- Experience planning, managing, and delivering customer-focused documentation across multiple teams

- 3+ years of Go-To-Market, Business Development, Sales, or Consulting experience

- Proficiency with QuickSight, including knowledge spaces, flows, Quick Pages, and advanced features

- Hands-on experience building solutions in Kiro or similar AI development environments

- Demonstrated ability to use generative AI tools as a daily force multiplier for automating repeatable work, performing analysis, and accelerating action

- Demonstrated curiosity to prototype in AI tools and turn one-off ideas into durable team assets

- Experience with AI/ML technologies, including prompt engineering, model selection, and AI application development

- MBA or Master's degree in technical field

- Experience with AWS services and cloud technologies

- Background in Business Application Technologies, including End User Compute (EUC), Supply Chain, Contact Center as a Service, or related domains

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Irvine - 74,200.00 - 129,800.00 USD annually

USA, CA, Mountain View - 81,600.00 - 142,800.00 USD annually

USA, CA, San Diego - 74,200.00 - 129,800.00 USD annually

USA, CA, San Francisco - 81,600.00 - 142,800.00 USD annually

USA, IL, Chicago - 74,200.00 - 129,800.00 USD annually

USA, NY, New York - 81,600.00 - 142,800.00 USD annually

USA, TX, Austin - 74,200.00 - 129,800.00 USD annually

USA, TX, Dallas - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually