JOB LOCATIONDHIP Administrative Offices RTP - 4825 Creekstone Dr
JOB SUMMARYWe are seeking a
Program Manager - Growth & Practice Partnerships is responsible for executing strategic growth initiatives through the onboarding, integration, and optimization of physician practices and clinical partnerships. This role works in close partnership with cross-functional leaders to operationalize market expansion efforts, ensuring seamless implementation and alignment with organizational goals. The Program Manager will manage complex, cross-functional projects and serve as a key liaison between internal stakeholders and external partners to support successful partnership execution and integration.
JOB DUTIES AND RESPONSIBILITIES- With direction from the Sr. Director, execute project plans for new practice partnership onboarding and integration into the DHIP network:
- Define project scope, timelines, milestones, and deliverables
- Assign tasks and ensure accountability across teams
- Manage risks, dependencies, and changes
- Run regular status updates and stakeholder meetings
- Ensure projects are delivered on time, within scope, and aligned to business goals
- Identify bottlenecks or missed opportunities and propose improvements
- Build and maintain relationships with partners:
- Align expectations across internal teams and external stakeholders
- Communicate progress, risks, and outcomes clearly
- Translate business goals into actionable plans
- Manage conflicting priorities diplomatically
- Manage and facilitate cross-functional teams:
- Develop analyses, including proformas, for prospective practices
- Coordinate cross-functional efforts necessary for successful integration and go-live (IT, finance, operations, marketing, HR, quality & safety, facilities, etc.)
- Track and report performance metrics:
- Track KPIs related to partnerships and initiatives
- Analyze performance data to inform decisions
- Prepare reports and dashboards for leadership
- Use insights to optimize future projects
JOB ELIGIBILITY REQUIREMENTS- Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field (required).
- Master's degree in Healthcare Administration, Business Administration, or related field (preferred).
- At least 3-5 years of experience in healthcare operations or project management.
- Experience in multi-site practice operations, physician practices, or integrated healthcare systems strongly preferred.
- Exposure to practice integration, onboarding, or clinical operations transformation initiatives preferred.
- Strong organizational management skills with ability to oversee multiple priorities at one time.
- Excellent communication and interpersonal skills with ability to work across clinical and administrative teams.
- Strong analytical and problem-solving skills with ability to interpret operational data and performance trends.
- Familiarity with healthcare operations, ambulatory workflows, and regulatory requirements.
- Proficiency in practice management systems, reporting tools, and Microsoft Office Suite.
- Ability to manage change effectively in a fast-paced, matrixed healthcare environment.
JOB HOURSThe schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
