Position Overview:We are seeking a program leader to join our lean, high-impact HR team as the
Program Manager - Employee Experience. In a healthcare environment, culture and retention are directly linked to operational excellence, staff well-being, and quality patient care.
Schedule & Location: This role requires a local Minnesota candidate who can work on-site at our downtown Stillwater, MN office 1 to 2 days per week, with hybrid flexibility for the remaining days.
Travel: Occasional travel required (10% or less), primarily to attend the Annual Provider Conference, Bluestone Connect Events in the Bluestone markets (Minnesota, Wisconsin, Florida), and select marketing functions throughout the year.
Salary Range: $85,000 - $100,000. Salary commensurate with experience.
Responsibilities:- Data, Analytics & Retention Strategy (50%)
- Survey Administration: Own the end-to-end administration of all employee feedback mechanisms (annual engagement surveys, pulse surveys, onboarding checkpoints, exit/stay interviews).
- Predictive Insights: Translate qualitative and quantitative sentiment data into clear, actionable dashboards for executive leadership and department heads, identifying turnover risks before they escalate.
- Manager Empowerment: Develop standardized action-planning toolkits, stay-interview frameworks, and intervention playbooks for business unit leaders to deploy within their specific teams.
- Metric Ownership: Track critical retention metrics-including 90-day onboarding attrition, department-level turnover, manager effectiveness scores, and engagement sentiment.
- Strategic Internal Communications (30%)
- Executive & Organizational Comms: Partner with executive leadership to design clear, transparent change-management communications and organizational updates.
- Culture Narrative: Craft messaging that reinforces company values, strategic milestones, and employee value proposition across a multi-site healthcare workforce.
- Feedback Loops: Maintain active, two-way feedback channels between frontline healthcare staff and leadership to foster trust and psychological safety.
- Culture-Building & Recognition Frameworks (20%)
- Recognition Systems: Design, scale, and manage enterprise-wide recognition frameworks that celebrate employee milestones and clinical/operational performance.
- High-Impact Events: Oversee the strategic direction, theme, and ROI for a select few signature annual cultural events (supported by executive administrative resources for tactical execution).
- Employer Brand: Align internal cultural initiatives with external employer brand efforts to boost frontline talent attraction and pride.
Qualifications:Education/Certification/Experience- Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field required. (Master's degree preferred).
Minimum of 5-7 years of progressive experience in corporate communications, internal communications, or public relations
Knowledge/Skills/Abilities- Demonstrated ability to analyze engagement data, spot retention trends, and present executive-ready insights.
- Exceptional stakeholder management skills; proven ability to coach and hold operational leaders accountable across a matrixed organization.
- Exceptional written and verbal communication skills; capable of writing for both executive audiences and frontline staff.
- Experience designing repeatable processes, managing cross-functional roadmaps, and managing program governance.
- Demonstrated compatibility with Bluestone's purpose, core focus, and core values
- Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits:- Health Insurance
- Dental Insurance
- Vision Materials Insurance
- Company paid Life Insurance
- Company paid Short and Long-term Disability
- Health Savings Account (with employer contribution)
- Flexible Spending Account (FSA)
- Retirement plan with 4% matching contributions
- Nine (9) paid holidays for office closures
- Three weeks (15 Days) Paid Time Off (PTO)
- Mileage reimbursement program for field employees
- Company sponsored cell phone, laptop and computer accessories
Pay Transparency
$85,000-$100,000 USD
