Program Manager

CGI

$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Business, Engineering, or related field; equivalent experience considered.
  • 10+ years managing federal IT programs of similar size and complexity.
  • Active PMP certification or ability to obtain in 6 months; additional certifications beneficial.
  • Experience in cybersecurity compliance activities including FISMA and NIST frameworks.
  • Hands-on experience with enterprise application development or modernization in a federal context.
  • Experience managing federal production systems and IT service delivery operations.
  • Proven ability to manage SLAs and operational reporting for continuous improvement.

Responsibilities

  • Provide leadership and oversight for a federal IT program, ensuring alignment with mission objectives.
  • Manage enterprise application development and modernization using Agile and DevSecOps principles.
  • Oversee IT operations for federal production environments, ensuring system availability and performance.
  • Lead multi-tenant/shared services operations, optimizing resources and process standardization.
  • Manage SLAs, operational metrics, and performance reporting to drive continuous improvements.
  • Ensure compliance with federal cybersecurity frameworks and oversee audit readiness activities.
  • Engage with stakeholders to communicate program status, risks, and strategic recommendations.
  • Lead program governance processes and mentor teams to foster a collaborative environment.

Benefits

  • Opportunity for ownership and influence from day one as a CGI Partner.
  • Focus on teamwork and respect, fostering a sense of belonging.
  • Access to global resources and industry expertise to develop innovative solutions.
  • Support for career growth and skill development from leadership.
  • Commitment to employee health and well-being in a collaborative environment.
Full Job Description
Program Manager

Category: Project Management

Main location: United States, District of Columbia, Washington

Position ID:J0626-0428

Employment Type: Full Time

Position Description:

The Program Manager is responsible for overseeing a complex federal IT program, ensuring strategic alignment, technical excellence, and high-quality service delivery across all program components. This role requires a seasoned leader with deep experience managing enterprise application development and modernization initiatives within a federal environment.

Your future duties and responsibilities:
• Provide overall leadership, direction, and oversight for a large-scale federal IT program, ensuring alignment with mission objectives and stakeholder expectations.
• Manage enterprise application development, modernization, and enhancement efforts, driving high-quality delivery through Agile and DevSecOps principles.
• Oversee day-to-day IT operations and service delivery for federal production environments, ensuring system availability, reliability, and performance.
• Lead multi-tenant or shared services operations, ensuring standardized processes, optimized resource utilization, and effective cross-program coordination.
• Manage Service Level Agreements (SLAs), operational metrics, and performance reporting; identify trends and implement continuous improvements.
• Ensure compliance with FISMA requirements and federal cybersecurity frameworks including NIST SP 800-53, NIST SP 800-37, and Zero Trust Architecture principles.
• Oversee security documentation, Plans of Action & Milestones (POA&M) management, and audit readiness activities for OIG, GAO, and OMB.
• Engage with federal stakeholders, contractors, and leadership teams to communicate program status, risks, issues, and strategic recommendations.
• Lead program governance processes, risk management activities, schedule oversight, and financial tracking to maintain program health and contractual compliance.
• Mentor and guide technical and functional teams to foster a collaborative, high-performing environment.

Required qualifications to be successful in this role:
• Bachelor's degree in Information Technology, Business, Engineering, or related discipline; equivalent experience will be considered.
• Minimum of 10 years of experience managing federal IT programs of similar size and complexity.
• Active PMP certification (required) or ability to obtain within six months; additional related certifications are a plus.
• Demonstrated experience supporting cybersecurity compliance activities, including FISMA, NIST SP 800-53, NIST SP 800-37, and Zero Trust initiatives.
• Hands-on experience managing enterprise application development or modernization programs within a federal environment.
• Experience supporting federal production systems and managing IT service delivery operations.
• Demonstrated ability to manage SLAs, availability metrics, operational reporting, and continuous service improvement processes.
• Strong communication, stakeholder engagement, and team leadership skills.

What you can expect from us:

Together, as owners, let's turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.

Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team-one of the largest IT and business consulting services firms in the world.

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