Job Description The Program Manager will lead and oversee multiple digital transformation programs across clients, ensuring successful delivery of strategic initiatives aligned with business objectives. This role requires strong leadership in managing cross-functional teams, stakeholder engagement, and delivering value through digital solutions (e.g., cloud, data, AI, customer experience platforms, and agile transformation). Key Responsibilities 1. Program Leadership & Delivery Lead end-to-end delivery of large-scale digital programs across multiple workstreams. Ensure alignment of program objectives with client business goals and digital strategy. Drive program governance, planning, execution, monitoring, and closure. Manage interdependencies across projects within the program. 2. Stakeholder Management Act as the primary interface for senior stakeholders (client executives, sponsors, internal leadership). Provide regular updates on program health, risks, and financials. Build trusted relationships and drive strategic conversations with clients. 3. Financial & Commercial Management Manage program budgets, forecasts, revenue tracking, and profitability. Ensure adherence to contract terms, SOWs, and commercial commitments. Identify opportunities for upsell/cross-sell within the digital portfolio. 4. Risk & Governance Establish robust governance frameworks and reporting structures. Identify, track, and mitigate risks and issues proactively. Ensure compliance with organizational and client standards. 5. Team Leadership Lead cross-functional and distributed teams (delivery, architecture, QA, business, etc.). Mentor project managers and emerging leaders within the program. Foster a culture of collaboration, accountability, and innovation. 6. Digital Transformation Expertise Drive adoption of modern digital technologies: Cloud (Azure, AWS, GCP) Data & Analytics AI/ML solutions Customer Experience platforms Agile/DevOps practices Guide clients in defining digital roadmaps and transformation strategies. 7. Process & Continuous Improvement Drive process excellence using Agile, SAFe, or hybrid models. Ensure continuous improvement in delivery quality, efficiency, and customer satisfaction. Implement best practices in program management and delivery. Key Skills Functional Skills Program & portfolio management Financial management & forecasting Risk & issue management Digital strategy & transformation Leadership Skills Executive communication Strategic thinking Negotiation & conflict resolution Team building and mentoring Technical Awareness Cloud platforms (Azure preferred in many orgs) Data, AI/ML, integration architectures DevOps and Agile frameworks KPIs / Success Metrics Program delivery (scope, schedule, cost, quality) Customer satisfaction (CSAT/NPS) Revenue growth and margin improvement Risk mitigation effectiveness Team engagement and retention Typical Reporting Structure Reports to: Delivery/Practice Head (Digital) Manages: Project Managers, Delivery Leads, Cross-functional team The base compensation range for this role in the posted location is 124543 - 177624 Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Life and disability insurance Employee assistance programs Other benefits as provided by local policy and eligibility