City Of New York

Program Manager, Business Incentives & Energy Cost Savings Program (ECSP)

City Of New York$80K — $95K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college
  • 2 years of experience in community work or related activities
  • High school diploma plus 6 years of relevant experience
  • Experience in processing applications and supporting documentation
  • Strong stakeholder engagement skills

Responsibilities

  • Process and review applications for various business incentive programs
  • Consult and verify potential eligibility for NYC and federal incentives
  • Timely respond to applicant inquiries within agency guidelines
  • Assist with compliance projects and monitor benefit recipients' activities
  • Maintain accurate documentation in program databases
  • Collect, analyze, and report on project data
  • Complete special projects and collaborate with cross-functional teams

Benefits

  • Engagement with small businesses and community programs
  • Opportunities for professional growth and development
  • Collaboration within a mission-driven team
  • Potential for impact on local economic initiatives
Full Job Description
The Program Manager's primary responsibility will be supporting the Business Incentives Unit with processing Energy Cost Savings Program (ECSP), Polystyrene Foam Hardship Waiver Program, and relocation grant initiatives applications while ensuring compliance with policies and rules in place, maintaining strong stakeholder engagement, and coordinating technical assistance/direct customer service to small businesses to meet set goals. The Program Manager will report to the Executive Director (ED) of Business Incentives & ECSP. Specific responsibilities include but are not limited to: - Process cases, review applications and support documentation for applicants to SBS Business Incentives programs including and not limited to the Energy Cost Savings Program, Polystyrene Foam Hardship Waiver Program, and relocation grant initiatives - Provide businesses with consultations including vetting for potential eligibility for NYC, NYS, federal business incentives programs - Verify applicant eligibility and follow up on required document(s) submission for application processing and completion; and provide status update twice a week to ED and timelines as directed by ED - Respond to all general applicant/representative inquiries timely (initial response within 48 hours) in accordance with agency best practices of written and verbal correspondence - Ensure compliance with program rules and operating guidelines, including assisting the Executive Director with annual compliance projects and monitoring ongoing business activity of benefit recipients - Ensure all documents/records are entered accurately in the respective Unit Program Data Base and Program Trackers. - Data entered into ECSP data base and program tracker(s) to support unit process flow and record receipt of support documentation within week of receipt -Work towards key performance metrics as set by Unit/Division and strategic plans; track against targets for projects and assignments -Collect and analyze data, ensure its integrity/accuracy, and prepare regular and periodic reports on project/program activity -Complete special projects as directed by the Executive Director; collaborate with cross functional teams to implement emerging initiatives, identify and escalate issues TO APPLY: All Applicants: Apply through NYC Careers at www.nyc.gov/jobs search for Job ID: # 792170 Current SBS Employees: Please email your resume and cover letter including the following subject line: Program Manager, Business Incentives & ECSP to: [email protected] Note: We appreciate the interest and thank all applicants who apply, but only candidates under consideration will be contacted. If you do not have access to email, mail your cover letter & resume to: NYC Department of Small Business Services Human Resources Unit 1 Liberty Plaza, 11th Floor New York, New York 10006 COMMUNITY COORDINATOR - 56058 Qualifications 1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or 2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or 3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above. Additional Information

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