Nordstrom

Program Manager 2 - RFID Enterprise Capabilities - HYBRID

Nordstrom$93K — $155K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA or relevant Master's degree a plus, OR 4+ years in program management, consulting, or strategy.
  • 5+ years of program management or consulting experience supporting cross-functional teams.
  • Knowledge of RFID technology and standards; experience in inventory, supply chain or retail operations is essential.
  • Demonstrated success in managing complex, enterprise-scale programs in fast-paced environments.
  • Strong leadership skills with a focus on influencing stakeholders without direct authority.
  • Excellent communication skills, capable of simplifying complexity into clear narratives.
  • Proficiency in Excel and PowerPoint; familiarity with project management tools is advantageous.

Responsibilities

  • Support enterprise-wide RFID programs throughout the inventory lifecycle, driving key initiatives.
  • Translate RFID strategy into actionable plans with clear milestones and dependencies.
  • Contribute to supplier tagging programs and ensure compliance with tagging standards.
  • Partner with teams to resolve defects and enhance RFID coverage and compliance operations.
  • Assist in delivering new RFID capabilities and developing scalable plans with cross-functional teams.
  • Maintain governance and execution discipline, including status tracking and risk management.
  • Collaborate with analytics teams to enhance RFID execution and reporting capabilities.

Benefits

  • Medical/Vision, Dental, Retirement and Paid Time Off.
  • Life Insurance and Disability coverage.
  • Merchandise Discount and Employee Assistance Program resources.
Full Job Description
Job Description

We are hiring a Program Manager II to support RFID Enterprise Capabilities within Inventory Visibility & Controls. In this role, you will contribute to the execution and scaling of RFID as an enterprise inventory integrity platform—supporting its expansion beyond store counting into a foundational capability embedded across supply chain, stores, fulfillment, asset protection, and customer-facing workflows. You will help translate RFID enterprise strategy into executable programs, ensuring work is well-sequenced, dependencies are actively tracked, and cross-functional teams remain aligned as capabilities grow. This includes supporting vendor tagging standards, driving supplier compliance, and helping to expand the number of vendors, categories, and flows brought into RFID scope and program, while maintaining accuracy and data integrity. 

 

This role plays an important coordination function across Operations, Product, Technology, Stores, Supply Chain, Finance, and Asset Protection—balancing speed, risk, and long-term enterprise value. As RFID continues to mature from episodic accuracy toward continuous, serialized inventory truth, this role ensures standards, governance, adoption, and change management are in place so new capabilities can deliver measurable improvements in accuracy, shrink, productivity, and customer confidence. 

 

This role is a strong fit for a program manager who thrives in a dynamic environment—someone energized by variety and shifting priorities—and who is motivated by building operational capabilities that translate strategy into sustained impact. 

 

A Day in the Life… 

  • Support enterprise-wide RFID programs across the inventory lifecycle, contributing to execution, launch, and adoption of key initiatives. 

  • Help translate RFID enterprise strategy into executable plans, breaking down initiatives into sequenced workstreams with clear milestones, dependencies, and success metrics. 

  • Contribute to supplier tagging programs, including supporting tagging specifications and standards, assisting with vendor onboarding and compliance, and helping to address gaps in data quality or execution. 

  • Support RFID coverage and compliance operations, partnering with business and technology teams to triage defects, assist with root-cause resolution, and inform category and vendor expansion strategies as standards mature. 

  • Assist with delivery of new RFID-enabled capabilities, including pilots, business-case validation, and the development of repeatable scale plans in partnership with Product, Technology, and Operations teams. 

  • Maintain program governance and execution discipline, including intake tracking, dependency documentation, risk logging, and preparing status communications for cross-functional partners and leadership. 

  • Partner with data and analytics teams to support RFID execution telemetry, compliance reporting, and shrink/support analytics, contributing to scalable and self-service tools that reduce manual data work. 

  • Serve as a reliable coordination point across Stores, Supply Chain, Merchandising, Product, Engineering, Finance, Store Technology, and Asset Protection to support priority alignment and issue resolution.

  • Support work with external partners, including industry groups (e.g., GS1) and specialist advisors, to stay current onstandardsevolution and emerging best practices.

  • Anticipate adoption and change-management needs, ensuring RFID capabilities are supported with clear standards, operational workflows, training, and readiness documentation as they scale.

  • Navigate ambiguity and competing priorities, contributing to well-reasoned decisions that balance customer experience, operational impact, and financial integrity.

  • Flex across IV&C initiatives as needed, supporting the highest-impact enterprise priorities tied to inventory accuracy, shrink reduction, productivity, and customer confidence.

You Own This If You Have… 

  • Bachelor's degree required; MBA or relevant Master's degree a plus, OR 4+ years of experience in program management, management consulting, strategy, or operations. 

  • 5+ years of experience in program management, product management, management consulting, strategy, or operations, with progressively larger responsibility supporting cross-functional teams. 

  • Knowledge of RFID technology and standards, with experience in inventory or merchandising operations, supply chain, store execution, and/or asset protection in a retail environment. 

  • Understanding of merchandising operations and how supplier or vendor needs connect to them a plus. 

  • Demonstrated success supporting complex, enterprise-scale programs in ambiguous, fast-paced environments. 

  • Ability to lead through influence, building alignment across stakeholders across multiple functions without direct authority. 

  • Experience supporting strategy-to-execution work, including contributing to roadmap development, sequencing, dependency management, and delivery of measurable outcomes. 

  • Comfort partnering with product, engineering, analytics, and operations teams to deliver technology-enabled capabilities. 

  • Strong business acumen, with the ability to understand operational, financial, and risk considerations and incorporate them into program decisions. 

  • Excellent written, verbal, and executive-level communication skills, with a proven ability to synthesize complexity into clear narratives and decisions. 

  • Highly organized with strong judgment, able to balance competing priorities while maintaining delivery focus. 

  • Proficiency in Excel and PowerPoint; experience with program management or project tracking tools a plus. 

Pay Range Details


The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$93,500.00 - $155,000.00 Annual

 

We’ve got you covered…


Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

   

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

 

A few more important points...


The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

About Nordstrom

Acquired by Nordstrom in March 2011, HauteLook is a place where you'll discover thousands of the top fashion and lifestyle brands at amazing savings. Each day at 8 AM Pacific, shop new sale events featuring the best names in women's and men's fashion, beauty, and home décor at up to 75% off. Membership is free and everyone is welcome. HauteLook launched in 2007 and is headquartered in Los Angeles. See what the buzz is all about! Register now to become a HauteLook member. www.hautelook.com

Nordstrom Careers

Join the vibrant team at Nordstrom, a leader in the retail industry, where your career growth and development are prioritized. At Nordstrom, we offer a wide array of job opportunities that allow professionals to thrive in an innovative and supportive environment. Work You’ll Do At Nordstrom, we are committed to driving success not only for our company but for each individual who joins our team. Whether you are looking for a position in sales, management, or corporate roles, Nordstrom provides a platform for professional growth through hands-on experience and high-quality leadership training. Our commitment to diversity and inclusion ensures a workplace where everyone can truly belong and excel. Nordstrom’s market-leading team is at the forefront of retail innovation and customer service excellence. By joining us, you will collaborate with skilled professionals dedicated to reshaping the future of retail through cutting-edge technology and exceptional service strategies. Internship Programs Kickstart your career with a Nordstrom internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the retail sector. Interns at Nordstrom gain practical skills and are often considered for full-time positions, reflecting our commitment to nurturing talent from within. Employee Benefits and Culture Nordstrom’s reputation is built not only on our commitment to customers but also on our dedication to our team members. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits at Nordstrom include health insurance, employee discounts, and access to wellness programs. Our culture at Nordstrom is one of collaboration, innovation, and respect. We believe in the power of working together as a team, where each member’s contribution is valued. Networking within the company is encouraged, fostering a community of support and continuous learning. Career Advancement Opportunities Nordstrom believes in the growth of our employees. With a variety of training and development programs, employees are equipped with the knowledge and skills needed to advance their careers within the company. Leadership development and succession planning are integral parts of our commitment to employee advancement. Join Our Team Explore the exciting career and employment opportunities available at Nordstrom today. We are actively hiring and looking for ambitious, creative, and driven individuals to join our team. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at Nordstrom. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities waiting for you at Nordstrom, where we turn jobs into pathways for professional growth and personal achievement. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about Nordstrom
Size
60,000 employees
Market Cap
$2.5 billion
Industry
Net Income
-$531 million
Founded
1901
5 Year Trend
-5.8%
Revenue
$10.7 billion
NASDAQ

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