Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The salary range for this position is $86,507.00 to $91,484.10 and may be commensurate with experience.

Position Description:

The Program Director provides administrative and clinical oversight to Jordan House, an alternative to psychiatric hospitalization, and Mary Claire House, a residential program of extended psychiatric support.

Schedule: Monday - Friday 8:00 am - 4:30 pm (40 hours per week); rotating on-call shift

Required: Bachelor's Degree; 5-7 yrs experience in Mental Health treatment services; 2 yrs supervisory experience.

Preferred: Master's Degree; 7-10 yrs experience in Mental Health treatment services; 2-3 yrs experience in a management or supervisory role

Required License/Certification: CPR/First-Aid, Driver's License, LICSW by the District of Columbia Department of Health

Expected Contributions: Mental Health Treatment Services Management

• Provide oversight for client treatment and provide clinical support, as needed
• Provide coaching for Crisis Counselors and support on clinical care issues
• Review client plans and incidents daily
• Oversee the clinical intern program
• Engage with clients and assist, as needed
• Provide oversight of medication monitoring records
• Provide emergency crisis support to clients and complete FD-12 forms for involuntary hospitalizations, as needed
• Oversee and complete authorizations and requests for extensions of treatment and care in the Comagine system
• Review and approve billable clinical notes, assessments, and clinical documentation completed by BHTs and MH Care Coordinator, as needed
• Lead critical incident debriefs and resident care transitions
• Oversee SUD and RSS supports and services with the SUD team for clients with Co-Occuing disorders
• Drive clients to appointments, as needed

Program Oversight

• Oversee and ensure overall program operations run smoothly
• Ensure contract and regulatory compliance with the Department of Behavioral Health and other funding and governing entities
• Act as liaison with outside agencies and collaborate with public mental health agencies
• Oversee and collect program statistics for clients, demographics, dispositions, etc., and input data into ECW and the CRM systems
• Develop monthly and quarterly reports for the Department of Behavioral Health and SOME Leadership
• Develop and manage schedules for Crisis Counselors and program coverage
• Participate in daily client staffing meetings
• Conduct intakes for volunteers and interns
• Manage on-call staff and track hours
• Oversee program administrative tasks, including ordering supplies and handling invoices
• Promote trauma-informed, inclusive, and recovery-oriented team culture
• Support with onboarding and training for new employees and practicum students, and support current staff with continuing education and learning
• Provide on-call support on weekends
• Ensure safety and security procedures are followed and lead emergency response when required
• Provide upkeep and general maintenance for the house, including communication with Facilities Management and inputting work orders when necessary

Supervisory

• Ensure appropriate department staffing levels in order to meet objectives; Assess, evaluate, and hire new employees as needed
• Contribute to budget development, and use sound judgement to leverage resources in accomplishing department goals; Administer budget and comply with SOME financial reporting requirements
• Contribute to strategy development and strive to improve department functions and performance; Assist in the development of standards and goals as appropriate
• Submit administrative paperwork to Human Resources, Finance, Compliance, and CQI; Refer to the SOME Employee Handbook or policies for guidance
• Maintain professional documentation and ensure the program is in compliance with SOME CQI standards
• Ensure compliance with all state, local, and federal laws governing the workplace and all department functions
• Schedule staff work hours, as needed, and monitor for time and attendance; Approve time cards and requests for leave
• Provide direction and guidance to staff members on department operations and procedures

Knowledge, Skills, & Abilities:

• In-depth understanding of the treatment of substance abuse, mental health issues, and co-occurring disorders
• Knowledge of the DC Public Mental Health System
• Demonstrates good judgment to provide clinical support and care
• Organized with an attention to detail
• Coaching/teaching skills
• Excellent verbal and written communication skills
• Mission-driven
• Flexibility with the ability to multitask despite competing priorities
• Proficient with MS Office, including Word, Excel, and Outlook

Reports To: Senior Director, Outpatient Mental Health

Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods.

Closing Date: Open Until Filled

To Apply: Go to our career page at https://www.some.org/careers/open-opportunities and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.