Sutter Health

Program Coordinator IV, UKG Workforce Management & Scheduling

Sutter Health$72K — $109K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Administration, Health Administration, Public Health, or a related field (equivalent experience accepted)
  • Minimum of 4 years of recent relevant experience
  • Strong negotiation, conceptual, analytical, and problem-solving skills
  • Proficient with Microsoft Office Suite and project management tools
  • Demonstrated leadership and facilitation capabilities in managing complex projects
  • Detail-oriented with strong organizational and multitasking abilities

Responsibilities

  • Support implementation and sustainment of UKG Workforce Management at Sutter Health
  • Coordinate activities related to scheduling, timekeeping, and workforce analytics
  • Drive project management efforts for strategic priorities to improve quality, access, and affordability
  • Provide coaching, consulting, and leadership to project teams
  • Manage multiple medium-sized projects and 1-3 large complex projects
  • Facilitate effective communication and status reporting across teams
  • Ensure stakeholder engagement and successful adoption of project outputs

Benefits

  • Comprehensive benefits package including health and wellness programs
  • Employee support services
  • Flexible scheduling options as needed
  • Professional development opportunities
  • Inclusion in Sutter Health's total rewards program
Full Job Description

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

Support the implementation and sustainment of UKG Workforce Management across Sutter Health, coordinating activities related to scheduling, timekeeping, workforce analytics, training, governance, and change management to drive successful adoption and operational effectiveness. Responsible for implementation of strategic priority projects designed and deployed to achieve the highest levels of quality, access, and affordability. Using established project management tools and processes, efforts result in successful implementation of projects to produce improved organizational performance. Provides leadership, coaching/consulting, and facilitation skills to project team. Responsible for the management of multiple medium sized projects and/or 1-3 large size projects that are highly complex. These types of projects cross multiple service lines and/or regions, have multiple facets of work teams that provide the output of deliverables, and/or multiple complex milestones or critical paths which can result in different outcomes of the work at hand and therefore take more resources and expertise to manage and see through to completion. Responsible for overall coordination, status reporting and stability of project oriented work efforts.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

  • Bachelor's: Administration, Health Administration, Public Health or related field


TYPICAL EXPERIENCE:

  • 4 years recent relevant experience.


SKILLS AND KNOWLEDGE:

  • Conceptual, analytical and negotiation skills are necessary, along with skills in solving complex problems and developing actionable recommendations.
  • Demonstrated leadership skills in order to manage large complex projects (ie. number of resources, functional areas, time requirements, and the organizational experience of the subject).
  • Demonstrated ability in leading / facilitating teams.
  • Customer service focus in all decisions and actions.
  • Interpersonal skills and an ability to cultivate a network within sutter health to gain support from key stakeholders and gain trust and respect from senior leaders.
  • High level of operational thinking and expertise with the ability to quickly analyze and understand healthcare operations desired.
  • Detail oriented, self-directed and able to work autonomously.
  • Communicate complex concepts and ideas effectively to all levels within the organization.
  • Develop, create and deliver presentations to all levels within the bay area foundation.
  • Demonstrated ability to continuously learn and improve understanding of project methodology and tools.
  • Proficiency in spreadsheet, word processing, project management and presentation applications required, preferably the Microsoft suite.
  • Verbal and written communication skills, including a high level of tact, diplomacy, and adaptability.
  • Organizational skills with ability to handle multiple projects, multiple (and sometimes conflicting) priorities and adapt to a rapidly changing environment involving multiple stakeholders at various levels.
  • Collaborative working style and ability to develop/sustain productive work relationships with key stakeholders and other project resources across all areas and levels of the organization.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Pay Range is $35.04 to $52.56 / hour. Bay Area Pay Range is $40.30 to $60.45 / hour.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidates experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Healths comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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