City of Baltimore (Mayor and City Council of Baltimore)

Program Coordinator Courts (NCS) - Circuit Court for Baltimore City

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED required; Bachelor's preferred.
  • Experience as a mediator or facilitator in ADR, particularly in child welfare.
  • Experience in coordinating ADR programs with mediator service providers is preferred.
  • Strong computer skills, particularly in Microsoft Office; familiarity with MDEC preferred.
  • Combination of education and experience equivalent to above can be considered.

Responsibilities

  • Monitor and evaluate the ADR Program for performance and efficiency.
  • Implement improvements to ensure compliance with court policies and applicable laws.
  • Recruit new ADR service providers for the program.
  • Supervise operational areas related to ADR services and training.
  • Review and evaluate the work of ADR service providers.
  • Maintain fiscal and statistical records for the ADR Program and generate reports.
  • Perform additional tasks as assigned.

Benefits

  • Health insurance coverage.
  • Retirement plan options available.
  • Professional development and training opportunities.
  • Supportive work environment with a focus on children's welfare.
Full Job Description
THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$62.095.00 - $101,206.00 Annually

Hiring Salary Range:

$62,095.00 Annually

JOB SUMMARY

Is seeking a professional Alternative dispute Resolution (ADR) Coordinator to provide mediation services for participants in Children in Need of Assistance (CINA), Termination of Parental Rights (TPR), Delinquency, and Peace Order Cases. This candidate will be experienced, energetic, and a multitasker, with strong administrative, communication, interpersonal, organizational, and computer skills.

Essential Functions
  • Monitors, evaluates, and implements improvements to the ADR Program
  • Monitoring is done as to performance, efficiency, and compliance to relevant court policies and procedures, applicable laws, ADR standard operating procedures and to improve the overall effectiveness of the program.
  • Recruits new ADR providers
  • Supervises and coordinates various operational areas and support for ADR services including training, forms design, development, and dissemination of information and training publications for ADR service providers, members of the judiciary, and the public.
  • Assigns, reviews, and evaluates the work of ADR service providers
  • Prepares and mains all fiscal and statistical records relating to the ADR Program and generates related reports and analysis.
  • The position does not provide direct ADR services.
  • Other duties as assigned.


Minimum Qualifications

Education: Must have a High School Diploma or GED but a bachelor's degree is preferred.

AND

Experience: Previous experience as a mediator or facilitator providing ADR services in a child welfare environment, as well as experience in coordinating an ADR Program that includes working with mediator service providers is preferred. Strong computer skills and familiarity with Microsoft Office. Familiarity with MDEC is preferred.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, and Abilities
  • Excellent organizational, communication (written and oral), and interpersonal skills.
  • Ability to exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, attorneys, court personnel, and the public.
  • Ability to prioritize and manage multiple assignments.
  • Knowledge of Maryland Circuit Court alternative dispute resolution and legal procedures for juvenile cases desired.
  • Previous experience as a mediator or facilitator providing ADR services in a child welfare environment, as well as experience in coordinating an ADR Program that includes working with mediator service providers is preferred.


Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

About City of Baltimore (Mayor and City Council of Baltimore)

City of Baltimore Careers

Joining the City of Baltimore presents a unique opportunity to become part of a team dedicated to the growth and improvement of the community. The city offers a wide range of job opportunities and career paths, providing a platform for professional development and personal growth.

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The City of Baltimore is constantly seeking skilled, passionate, and creative individuals ready to contribute to their dynamic team. With diverse job opportunities ranging from public health to engineering, finance to community development, the city is a place where every professional can find their niche.

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At the City of Baltimore, career growth is a priority. Employees are encouraged to enhance their skills through leadership training programs and continuous learning opportunities. The city supports career advancement through professional development courses and diverse internship programs, ensuring that every team member has the tools to succeed.

Diversity and Inclusion

The City of Baltimore is committed to fostering a workplace culture enriched by diversity and inclusion. Diversity training programs are integral, ensuring that all employees have the opportunity to work in a respectful and welcoming environment. The city values the innovation that comes from a diverse workforce and strives to maintain an inclusive atmosphere.

Benefits and Culture

Employees at the City of Baltimore enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits include health insurance, retirement plans, and paid time off, among others. The city's culture emphasizes teamwork, respect, and integrity, providing a solid foundation for all employees to thrive.

Networking and Community Engagement

Networking is a vital part of the career journey at the City of Baltimore. Employees have numerous opportunities to connect with leaders and peers within and outside their departments, enhancing their professional network and opening doors to new challenges and opportunities. Community engagement initiatives also allow employees to make meaningful contributions to the city they serve.

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