THE ROLE: Program Coordinator: Thought Leadership, Communications & CampaignsWe are looking for a Program Coordinator: Thought Leadership, Communications & Campaigns.
What You'll Do:- Career Navigation Hub Thought Leadership Project & Program Management
- Develop and maintain project plans for all Hub marketing and communications work - campaigns, content initiatives, social media, events, PR, and channel programs - defining scope, milestones, owners, dependencies, and deadlines.
- Track deliverables, resourcing, and the full Hub budget across concurrent workstreams; manage variances and process-related contracts; flag risks early and drive decisions to keep work on time and on budget.
- Run regular status reviews and stakeholder updates; define success metrics and KPIs, establish baselines, and produce dashboards and quarterly reporting for leadership.
- Workflow & Process Improvement
- Design, document, and continuously improve repeatable workflows across campaigns, content production, event execution, internal comms, social media, and PR, including standardized review, approval, and handoff between teams.
- Build templates, checklists, and project charters so the team can scale without reinventing the wheel each cycle.
- Evaluate and recommend tools and systems that streamline planning, collaboration, and reporting.
- Calendar & Operational Coordination
- Own and maintain the Career Navigation's Hub's master calendar - integrating editorial, campaign, event, channel (podcast, newsletter, website, Career Ready HQ), and internal comms schedules into a single source of truth.
- Sequence and pace work to avoid bottlenecks and audience message overload; align cadence with organizational priorities and key moments.
- Coordinate with other Hub program leads to identify dependencies and synergies, surface blockers and trade-offs early, and facilitate cross-functional decisions.
- Campaign & Content Operations Support
- Partner with the communications team to plan and operationalize integrated campaigns (research, policy, partner content), translating strategy into work plans, channel schedules, and measurement frameworks.
- Coordinate communications for the Counselor, Employer, and Parent tracks, along with Sector Overviews, the Ad Council program, and the Harvard Workforce Project.
- Partner with the marketing team to plan and operationalize national audience campaigns (the Hub Story, Parent Campaign, Counselor Campaign), tracking progress against the broader campaign work plan.
- Support RFP development and selection for creative, media-buying, PR, and design agency partners; manage onboarding, scopes of work, and ongoing performance.
- Coordinate other key initiatives - new podcast development, the Hub's messaging platform, media training, and crisis communications planning - and support end-to-end production of briefs, reports, blogs, and web content.
- Event Session Proposal & Operations Support
- Source new events, conferences, and speaking opportunities aligned to the Hub's priorities, with clear ROI and resourcing recommendations.
- Manage the Hub event calendar through post-event evaluation, including speaker management, proposal processes, sponsorships, and logistics.
- Write, route, and submit event session proposals, and prepare speakers with briefing documents, talking points, and run-of-show.
- Maintain a repository of past proposals and reusable content, and conduct post-event ROI analysis to inform future event selection.
- Internal Communications & PR Operations Support
- Co-develop and operationalize the Hub's internal comms plan, including cadence, templates, and channel structure.
- Co-plan Town Hall content, manage Hub Teams channels, and coordinate the Hub's PR project plan, including media outreach and interview prep.
- Manage the Managing Directors' LinkedIn content calendar and community engagement; write and post career-navigation content across channels.
- Develop and execute the Hub's social media content strategy and editorial calendar, creating and scheduling platform-native content in partnership with design and creative.
- Conduct social listening and report on social performance - reach, engagement, follower growth, and conversions - translating results into recommendations.
- Center for Career Navigation (CCN) Marcom Support
- Serve as the primary communications liaison to the Center for Career Navigation, running weekly coordination meetings on messaging, content, and calendar.
- Support the CCN Year 3 thought leadership agenda and amplify CCN research and employer-engagement content across Hub channels.
About You:- 3-5 years of project or program management experience, ideally in communications, marketing, or thought leadership environments.
- Proven ability to plan, sequence, and deliver complex, multi-workstream programs on time and on budget.
- Demonstrated success building workflows, calendars, trackers, and reporting that scale across teams.
- Strong process orientation with a continuous-improvement mindset; comfortable diagnosing inefficiencies and implementing fixes.
- Excellent cross-functional collaboration, communication, and stakeholder management skills.
- Proficiency with project management and collaboration tools (e.g., Asana, Monday, Smartsheet, Teams); familiarity with editorial and campaign planning a plus.
- Familiarity with workforce, credentials, and career navigation topics preferred.
- Budget management experience with a stated dollar range (campaign/event budgets).
- Hands-on social media management experience - content creation, community management, social listening, and analytics across platforms, with LinkedIn expertise strongly preferred.
- Experience sourcing speaking opportunities and writing, routing, and submitting conference session proposals.
Salary Range: $77,000 - $90,000Britebound is committed to fair and transparent pay. In determining compensation, we consider a variety of job-related factors, including prior experience, certifications and licenses, skills and expertise, geographic location, and internal equity.
We take a total compensation approach, meaning we look beyond salary alone to support, reward, and recognize the whole individual. Depending on role eligibility, your offer may also include a bonus, 403(b) retirement plan participation, generous paid time off, and comprehensive health and life insurance benefits. As a result, final offer amounts may vary from the salary range listed in the job posting. Join our mission-driven organization to enjoy these perks and benefits as well as investment in your growth, contributions, and future.
