Your Tasks - Main contact for customer for all quality related issues during series production - Ensure timely implementation of corrective actions for all customer issues (0-km & warranty) - Ensure compliance of quality to all required standards including customer specific requirements - Conduct regular warranty reviews ensuring corrective and preventive actions for any warranty concerns. - Facilitate the consequent execution of error prevention, continuous improvement and problem solving by utilization of corporate tools (Problem Management Process, Top Quality reporting, warranty, and field reviews) - Regular update of internal, customer and supplier complaints in SAP Quality Module & TopQ Sharepoint; - Perform process capability studies on an ongoing basis to validate especial characteristics. - Evaluate failure risk analysis with production and development team for new launches - Validate, document, and publish lessons learned from positive and negative experiences, consolidate those lessons into Plant Standards and communicate these up to the North American and - Global Lessons-Learned Committees. - Develop and perform monthly quality metrics reporting to plant and corporate management. - Perform Engineering Change evaluation and tracking reports for plant and Nafta. - Carry out ongoing scrap analysis and scrap reduction activities. Your Profile - Bachelor's degree from a four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. - Three to Five years related experience and/or training in Seat System Assembly; or equivalent combination of education and experience. - Knowledge of Quality Systems including IATF16949 - Knowledge of AIAG standards (PPAP, MSA, FMEA, LPA)& relevant CQI standards - Proficient knowledge in SAP QM Module. - Proficient in Microsoft office & Minitab/QS-Stat - Must be a strong communicator and work well in teams. Must have strong written and verbal communication skills. We offer you a modern working environment with our Brose working world Brose offers a high-tech work environment and a wide range of benefits. Along with competitive performance-based compensation and health insurance, our employees also benefit from attractive social and family-oriented programs throughout our North American locations*. Our benefits packages include comprehensive medical and insurance. Brose also provides educational assistance and a variety of community outreach, family, and sporting events. Flexible working hours and a collaborative work environment give our employees the freedom to balance work and personal life. Brose believes in investing in people. We offer a wide range of development programs with great opportunity for individual growth through training, international or regional assignments and tailored career paths. Our objective is to provide our employees the tools necessary to live a balanced life, experience a rewarding work environment and contribute to our surrounding communities. *Benefits package may vary slightly per location