WESCO International

Product Owner

WESCO International • $100K — $120K *
Pittsburgh, PA 15237In-Person
Consumer Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent work experience.
  • Minimum 6 years experience as a Product Owner in an Agile environment.
  • Proficient in writing clear Scrum user stories.
  • Ability to thrive in a fast-paced, ambiguous environment.
  • Strong understanding of Agile frameworks, particularly SAFe or Scrum@Scale.
  • Experience in Product Innovation, Design Thinking, or Customer Experience/User Experience is a plus.
  • Familiarity with SaaS environments.

Responsibilities

  • Own the digital checkout experience across multiple platforms, ensuring a seamless purchasing journey.
  • Manage and prioritize the product backlog, balancing maintenance and strategic initiatives.
  • Define enhancements for customer-facing checkout features such as guest and express checkout.
  • Participate in Agile Scrum events, defining epics and acceptance criteria.
  • Represent various stakeholders in the Product Backlog and work with delivery teams as the voice of the customer.
  • Monitor and improve checkout KPIs in partnership with Analytics teams.
  • Collaborate with other Product Owners to ensure alignment with the program backlog.

Benefits

  • Remote work flexibility.
  • Opportunities for professional development and certifications.
  • Collaborative culture that values diverse stakeholder input.
  • Access to advanced Agile tools and frameworks in practice.
Full Job Description
Job Description

In this role, you will own the Digital Cart and Checkout product experience, driving initiatives that improve conversion, reduce cart abandonment, optimize payment experiences, and enhance the end-to-end customer purchasing journey. You will partner with business and technology stakeholders to identify opportunities for innovation across cart management, checkout workflows, promotions, payment solutions, fulfillment options, and customer experience optimization. Leveraging customer insights, analytics, and Agile product management practices, you will prioritize features that deliver measurable business value while creating a seamless, scalable, and customer-centric digital commerce experience.

Responsibilities:
  • Own the end-to-end digital checkout experience across web, mobile, and emerging commerce channels, ensuring a seamless and frictionless purchasing journey Manage and maintain a transparent product backlog, re-evaluate customer product needs and continually balance priorities of the product across maintenance and strategic initiatives
  • Define and prioritize customer-facing checkout enhancements, including guest checkout, express checkout, saved payment methods, and account-based purchasing experiences
  • Review product features as they are developed, providing feedback and guidance.
  • Participate as a member of the Agile Team, attend Scrum Events, and is responsible for defining epics and stories including Acceptance Criteria and Definition of Done
  • Interacts with a diverse set of stakeholders, including Senior Management, business and technology teams, customers, suppliers, and external partners
  • Represent the needs of many stakeholders in the Product Backlog and work directly with delivery teams as the voice of the customer
  • Drive cohesion across the team but focus efforts on the desired features, while ensuring that each team member is able to contribute to the product's goals
  • Provide clear direction and flexibility when priorities change based on user needs and requirements
  • Partner with Analytics teams to monitor and improve checkout KPIs, including checkout conversion rate, cart-to-order conversion, payment authorization success rate, and checkout completion time
  • Collaborate with other POs, and Product Executives to ensure the vision of the product is being met and that the product backlog is aligned with the program backlog
  • Manage checkout-related integrations with third-party payment providers, tax engines, shipping carriers, fraud detection tools, and order management systems
  • Serve as a thought leader for a specific business and technology team and assists other leaders with the delegation of work assignments
  • Embody the Scrum Values: Openness, Respect, Courage, Commitment and Focus
  • Be "The Ideal Team Member" - Hungry, Humble, and Smart.

Qualifications:
  • Bachelor's degree in Computer Science, Information Systems, Business, or related field, or equivalent, relevant work experience required.
  • 6 or more years' experience as a Product Owner with Agile facilitation background, working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
  • Ability to write clear precise Scrum user stories for scrum teams
  • Must have a bias for action and be comfortable in an ever changing or ambiguous environment
  • Strong knowledge of Agile frameworks such as SAFe or Scrum@Scale
  • Product Innovation, Design thinking and/or CX/UX experience is a plus
  • Advanced Agile/ Scrum development background
  • Familiarity in working in a SaaS environment
  • PSM/PSPO OR SAFe POPM certifications preferred

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About WESCO International

WESCO International Careers

Join the dynamic team at WESCO International, a leading provider in the electrical distribution industry, and be part of a company known for its substantial commitment to innovation and leadership. At WESCO, we offer a range of job opportunities that allow professionals to thrive in a culture that fosters growth and diversity.

Work You’ll Do

At WESCO International, you will engage in meaningful work that directly impacts our global clientele by delivering top-tier solutions in electrical distribution and supply chain services. Our team is at the forefront of industry expertise and digital innovation, making WESCO an ideal place for those who are driven to excel in a professional setting.

Join Our Market-Leading Team

WESCO is not just a company; it's a community where you can grow your career alongside over 18,000 dedicated professionals worldwide. Our employees are our greatest asset, and we empower them through unmatched training, development, and certification support.

Innovative Work Environment

Embrace the opportunity to do innovative work with WESCO International, where your skills in technology, industry expertise, and leadership will be honed to perfection. Our collaborative environment encourages networking and the sharing of ideas across teams, driving the kind of innovative solutions that keep us at the leading edge of the industry.

Career Development and Benefits

Future-proof your career with WESCO International, where the path to advancement is filled with diverse job opportunities. From internships to leadership positions, the potential for professional growth is limitless. Enjoy comprehensive benefits that support both your professional and personal life, as well as diversity training that ensures an inclusive workplace.

Be Part of a Great Team

Join a team that values creativity, curiosity, and solution-driven mindsets. At WESCO, we are committed to building a supportive environment where every team member’s contribution is valued. Harness the power of global scale operations and joint solution development that WESCO offers.

Explore Job Opportunities and Internships

Whether you’re updating your resume, preparing for an interview, or seeking to gain hands-on experience through an internship, WESCO International provides a platform to enhance your career. Explore various positions that match your skills and interests, and take the first step towards a rewarding career at WESCO.

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Join Our Team

Search open positions at WESCO International and discover where your ambition can take you. We look for passionate, driven, and creative team players who are ready to make a difference.

SEARCH WESCO JOBS

Stay ahead in your career with WESCO International, where employment is not just about a job—it’s about building a future in an environment rich with opportunities for growth and leadership.

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Learn more about WESCO International
Size
18,000 employees
Market Cap
$6.1 billion
Industry
Manufacturing & Automotive
Net Income
$100.5 million
Founded
1922
5 Year Trend
+20%
Revenue
$12.3 billion
NASDAQ
WCC
* Ladders Estimates

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