Join TeamViewer's Remote Support, Access & Control domain as a technically grounded Product Owner. You will shape secure, reliable, and intuitive remote support experiences-from Remote Control and in-session workflows to client platforms, performance, product quality, and emerging agentic remote support capabilities. You will turn customer needs, product strategy, data signals, and technical insights into a focused backlog. You will make day-to-day product decisions, align stakeholders, and help agile teams deliver customer value with clarity, speed, and quality. Responsibilities • Own and prioritize the product backlog, balancing customer needs, business goals, technical requirements, and delivery capacity. • Translate customer, business, and technical insights into clear requirements, user stories, and sprint-ready work. • Partner with Product, Engineering, UX, and QA to deliver high-quality solutions through agile development practices. • Drive the evolution of Remote Support, Remote Access, and AI-powered support experiences, including automation and agentic workflows. • Define success metrics and use product data, customer feedback, and operational insights to improve adoption, quality, reliability, and customer satisfaction. • Align stakeholders across the organization on priorities, trade-offs, roadmap execution, and release readiness. Requirements • Experience as a Product Owner, Product Manager, Business Analyst, or similar role within agile software development. • Strong experience managing backlogs, defining requirements, prioritizing work, and driving cross-functional delivery. • Ability to translate customer needs, business objectives, and technical concepts into actionable product requirements. • Familiarity with AI-powered products, workflow automation, or agentic experiences, including responsible AI considerations. • Strong analytical, communication, and stakeholder management skills. • Experience with SaaS, enterprise software, remote support, IT operations, security, or related technology domains. What we offer • Competitive compensation and bonuses • Flexible PTO and paid holidays • 401(k) with employer matching • Comprehensive Health insurance package including 100% employer-paid medical coverage • Up to 12 weeks of Parental Leave • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid • Quarterly teambuilding events, leadership luncheons, and companywide "All Hands" meetings • Open door policy and business casual dress code • We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us! Work location for this position is Austin, TX. Department Product Management Locations Austin Remote status Hybrid Employment type Full-time Type of Job Non Student