Product Merchandising Manager

When you shop online, do you think about how customers navigate large product assortments-and how the right merchandising strategies can make the difference between bounce and conversion? Are you excited by the opportunity to use data, user behavior insights, and cross-functional influence to shape a world-class digital shopping experience? If so, we'd love to talk.

Wayfair is looking for a Product Merchandising Manager to lead strategic site experience initiatives across our digital storefront. In this role, you'll own a major portion of our product catalog and will be responsible for building and optimizing how products are presented, filtered, and discovered across Wayfair.com. You'll serve as the go-to person for both business insights and execution excellence within your vertical, acting as a strategic thought partner to category management, product, and analytics.

You'll manage and develop a team of high-performing merchandising associates and oversee projects designed to improve discoverability, conversion, and the customer experience. You'll leverage site performance data and customer behavior signals to drive meaningful change, with the autonomy to test, iterate, and scale best-in-class merchandising practices across your categories.
What You'll Do

• Own the merchandising strategy and execution for a major vertical or category group, overseeing both day-to-day maintenance and longer-term site experience innovation.
• Coach, mentor, and manage a team of merchandising associates, helping them grow through feedback, development, and stretch opportunities.
• Develop and execute roadmap initiatives that improve product discovery, filtering, category clarity, and conversion.
• Partner cross-functionally with Category Management, Product, Analytics, and Engineering to build a cohesive shopping journey and customer experience.
• Analyze site metrics and customer behavior to identify high-impact merchandising opportunities and develop data-informed business cases for action.
• Lead A/B tests and merchandising pilots that challenge the status quo, with a focus on measurable outcomes.
• Communicate merchandising insights and performance trends with stakeholders and leadership to drive alignment and visibility.
• Serve as a merchandising advocate and voice of the customer within your vertical, identifying gaps and surfacing long-term opportunities.

What You'll Need

• 5+ years of experience in digital merchandising, product management, site experience, or a related field
• Bachelor's degree (or equivalent experience)
• Excellent communication, presentation, and cross-functional influence skills
• Proven leadership experience managing and developing a team
• Highly organized and process-driven, with a demonstrated ability to prioritize and multitask in a fast-paced, entrepreneurial environment
• Strong analytical skills; comfort working with data sets to inform decisions
• Comfortable evaluating trade-offs and making strategic decisions
• Familiarity with technical tools and platforms; experience with SQL, Google BigQuery, or data visualization tools (Looker, Tableau, etc.) is a plus
• A proactive mindset with a bias toward ownership and continuous improvement

This is a hybrid position located in our Boston HQ. M-Th are in office, Friday's are remote.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].