Amazon

Product Marketing Manager - Tech, AWS Observability

Amazon$118K — $160K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in technology-related sales or business development.
  • Ability to communicate complex technical concepts to both technical and business audiences.
  • 3+ years in product or program management, product marketing, or related technology roles.
  • Experience in product marketing for cloud infrastructure, observability, security, analytics, or AI/ML products.
  • Familiarity with working in a fast-paced environment.

Responsibilities

  • Partner with product management and GTM teams to guide AWS Observability services.
  • Create and own messaging that articulates value propositions for customers.
  • Analyze market data to identify product opportunities and shape portfolio strategy.
  • Lead product launch strategies including naming and target audience definition.
  • Develop technical content to educate teams on AWS Observability.
  • Drive field enablement strategies to support product launches and campaigns.
  • Align with technical and business leaders on observability use cases for various customer profiles.

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription, and life insurance options).
  • 401(k) matching.
  • Paid time off and parental leave.
  • Flexible Spending Accounts available.
  • Support for adoption and surrogacy reimbursement.
Full Job Description
Are you a tech-savvy storyteller who can translate complex cloud solutions into compelling customer value? At AWS, we're seeking a Product Marketing Manager who can shape the future of AWS Observability portfolio.

Observability has never mattered more. As organizations deploy AI applications, foundation models, and autonomous agents into production, they need to understand not just whether infrastructure is healthy, but whether their AI is reasoning correctly, whether model performance is drifting, and whether systems can self-heal before customers notice. The infrastructure behind this processes quadrillions of data points daily. This is the new frontier, and you'll be at the center of it.

In this role, you'll work backwards from customer needs to influence strategy across the portfolio. We're looking for someone who can dive deep into how modern monitoring solutions work while simultaneously crafting portfolio-level value propositions that resonate with SREs, developers building with generative AI, and platform engineering teams. You'll partner with product and GTM teams to shape positioning for modern use cases like AI application monitoring, agent observability, multicloud visibility, and proactive operations. You'll synthesize competitive intelligence, develop messaging that moves customers from reactive monitoring to autonomous operations, and drive launches that earn attention at scale.

Key job responsibilities

- Partner with product management and GTM teams to develop portfolio-level strategy documents and guide AWS Observability services including Amazon CloudWatch and AI-powered operations capabilities in AWS DevOps Agent.

- Create and own positioning and messaging that clearly articulates value propositions to customers, from infrastructure monitoring through AI application and agent observability

- Analyze and synthesize market data from multiple sources (including direct customer feedback and competitive intelligence) to identify product opportunities and shape portfolio strategy

- Lead product launch strategies and associated plans, including naming, target audience definition, and marketing vehicles for observability services launching into an increasingly AI-driven market

- Develop technical content including presentations, demonstrations, and customer stories that educate developers, SREs, and platform engineering teams on how AWS Observability addresses modern use cases

- Drive field enablement strategies to support product launches, campaigns, and customer success across observability and AI operations

- Align with technical and business leaders on primary observability use cases for their specific ideal customer profiles: from multicloud visibility and cost-aware telemetry to autonomous remediation and AI application reliability

BASIC QUALIFICATIONS

- Bachelor's degree, or experience in technology related sales, business development or equivalent

- Experience conveying complex technical concepts to both technical and business audiences

- 3+ years of product or program management, product marketing, business development or technology experience

- Experience in product marketing for cloud infrastructure, observability, security, analytics, AI/ML products or solutions

PREFERRED QUALIFICATIONS

- Experience bringing technology products to market in a fast-paced environment

- Experience working with engineering and product teams to define a product and bring it to market

- Experience working with observability, monitoring, or cloud operations technologies, including, but not limited to, metrics and logging, application performance monitoring, distributed tracing, AI/ML operations, incident management, and/or infrastructure automation

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, SANTA CLARA - 130,500.00 - 176,000.00 USD annually

USA, MA, Boston - 118,600.00 - 160,000.00 USD annually

USA, VA, Arlington - 118,600.00 - 160,000.00 USD annually

USA, WA, Seattle - 118,600.00 - 160,000.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
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