Amazon

Product Manager Technical, AWS SMGS Ops

Amazon$151K — $204K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product, program management, product marketing, business development or technology experience.
  • Proven track record of owning and driving roadmap strategy.
  • Experience engaging in engineering discussions on technology decisions and strategies for a product.
  • Demonstrated experience managing technical products or online services.
  • Skills in representing and advocating for critical customer and stakeholder needs during executive planning.

Responsibilities

  • Define product vision, strategy, and roadmap based on customer needs and stakeholder alignment.
  • Drive end-to-end product execution, collaborating with engineering and design teams.
  • Utilize data analysis and customer insights to inform prioritization and success metrics.
  • Partner across various functions including marketing and finance for coordinated delivery.
  • Assess technical proposals for their trade-offs and long-term impact, leveraging generative AI when applicable.

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage.
  • 401(k) matching program.
  • Paid time off along with parental leave.
  • Mental health support services included in health benefits.
  • Flexible spending accounts and reimbursement for adoption and surrogacy.
Full Job Description
Are you excited about shaping products that reach millions of customers? Do you thrive at the intersection of technology and customer experience, turning ambiguity into clear product direction? As a Product Manager III, Technical at Amazon, you will own the vision, strategy, and roadmap for products with considerable scope and complexity. You will work backward from customer needs to define what gets built and why, partnering closely with engineering, design, and cross-functional teams to deliver meaningful outcomes. This role puts you at the center of product decisions where your judgment, technical curiosity, and data-driven mindset will directly influence how customers interact with Amazon's products and services.

Key job responsibilities

- Define product vision, strategy, and roadmap by working backward from customer needs, writing clear PR/FAQs and problem statements, and aligning stakeholders on priorities and trade-offs.

- Drive product execution end-to-end - from requirements and design through launch and post-launch performance monitoring - partnering with engineering, design, and science teams to deliver high-quality customer experiences.

- Leverage data analysis, customer research, and market insights to define success criteria, identify the highest-leverage metrics, and inform prioritization decisions across your product area.

- Collaborate across functional areas including marketing, sales, legal, finance, and operations to build alignment, influence without authority, and ensure coordinated delivery for the customer.

- Evaluate technical proposals and architecture decisions for strengths, trade-offs, and long-term implications, and apply generative AI capabilities where appropriate to accelerate development and unlock new forms of innovation.

A day in the life

You start by reviewing product metrics and customer feedback to spot emerging patterns. Mid-morning, you join a design review to refine an upcoming feature's user experience, then shift into a sprint planning session with your engineering team to discuss trade-offs and unblock dependencies. After lunch, you draft a product brief for a new initiative, pressure-testing your assumptions with data before sharing it with cross-functional partners. You close out by connecting with stakeholders to align on upcoming milestones and ensure your roadmap reflects the latest customer insights.

About the team

IDEAS - Insights, Data Engineering, Econometrics, Analytics & Science - is the organization within AWS SMGS Ops responsible for turning data into insight for the AWS Sales and Marketing business. The team builds and operates the data infrastructure, analytics, and data science capabilities that help leaders across AWS understand their business, make better decisions, and serve customers more effectively at global scale.

We build with both native AWS technology - including state-of-the-art Generative AI - and industry-standard products, pairing the best of each to move faster, work smarter, and continually raise the bar on what our data and insights can do.

It is a collaborative, intellectually curious, and fast-moving group that partners closely with stakeholders across the company.

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience

- Experience owning/driving roadmap strategy and definition

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 151,200.00 - 204,600.00 USD annually

USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually

USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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