Salesforce

Product Manager/Sr Product Manager, Agent Fabric

Salesforce$148K — $260K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years in Product Management focused on platform or infrastructure products (4-6 years for L8)
  • Experience with building LLMs, agents, or ML systems
  • Strong understanding of API design and distributed systems
  • Proven track record of shipping new products from scratch
  • Ability to translate market signals into actionable product specs
  • Comfort with fast iterations and adaptive decision-making
  • Strong collaboration skills across diverse teams

Responsibilities

  • Define and launch features across Agent Fabric's four pillars: Discover, Govern, Orchestrate, Observe
  • Drive the technical roadmap for multi-cloud agent scanning and governance policy engines
  • Partner with engineering to design scalable agent control plane capabilities
  • Collaborate with UX designers to create intuitive control plane experiences
  • Engage with enterprise customers to validate feature directions with real deployments
  • Contribute to GTM positioning and customer adoption strategies

Benefits

  • Comprehensive benefits and resources for work-life balance
  • Support for personal and professional growth through AI technology
  • Focus on delivering amazing customer experiences
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Product

Job Details

The Role
We are seeking an AI-native Product Manager to build core platform capabilities for Agent Fabric, Salesforce's multi-platform agent control plane. Enterprises are deploying agents across AWS, Azure, Google, and dozens of third-party runtimes, and they need infrastructure to discover, govern, orchestrate, and observe those agents as a unified estate. You will own feature development across these four pillars, shipping the APIs, policy engines, scanning infrastructure, and control plane experiences that make Agent Fabric the system of record for every agent in the enterprise.

This is a build-first role. You will partner directly with engineering leads to design systems that scale across multi-cloud agent estates, shape the AgentScript dialect and deterministic broker, and work hands-on with design partner customers running 100+ agents to validate direction. As the product scales, you will also contribute to GTM positioning and customer adoption motions.

Key Responsibilities

  • Feature Ownership: Define and ship features across Agent Fabric's four pillars: Discover, Govern, Orchestrate, Observe. Own the full lifecycle from spec through launch.
  • Technical Roadmap: Drive the roadmap for multi-cloud agent scanning (AWS, Azure, Google, third-party runtimes), governance policy engines, and observability infrastructure.
  • System Design Partnership: Partner with engineering to design and build agent control plane capabilities that scale across enterprise agent estates.
  • Control Plane Experience: Collaborate with designers to define the agent control plane experience, translating complex governance and orchestration concepts into intuitive user actions across UX and AX.
  • Design Partner Engagement: Work directly with strategic enterprise customers to validate feature direction, pressure-test capabilities against real deployments, and bring signal back into the roadmap.
  • GTM Contribution: As capabilities ship, contribute to positioning, enablement, and adoption strategy alongside Product Marketing and the field.


Requirements

  • Experience: 2-4 years in Product Management building platform or infrastructure products. L8 candidates will have 4-6 years with demonstrated ownership of shipped platform capabilities.
  • AI-Native Mindset: You have built with LLMs, agents, or ML systems, not just managed products adjacent to them. You understand how agents work, not just what they do.
  • Technical Fluency: Comfortable with API design, distributed systems, and developer tooling. Able to hold your own in architecture discussions with senior engineers.
  • 0-to-1 Shipping: Experience shipping new products or capabilities from scratch, not just incremental features on established platforms. Comfort defining category while building product.
  • Market Signal Translation: Ability to translate ambiguous market signals into concrete product specs in a category being defined in real time.
  • Bias for Action: Comfort with fast iteration, incomplete information, and making calls that can be revised. You ship, learn, and adjust.
  • Collaboration: Ability to work across engineering, UX, field, and leadership in a matrixed organization. You build trust through technical depth and follow-through.


Nice to Have

  • Experience with agent frameworks (LangChain, CrewAI, AutoGen, MCP)
  • Background in integration platforms, API management, or observability
  • Prior work on multi-tenant governance or policy systems
  • Familiarity with OTel, FinOps, or security instrumentation


Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

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Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

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Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
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