Job Description:
Product Manager Job Description - Pike13POSITIONAs a Product Manager at Pike13, you will play an integral part in guiding the development of our products. You will work closely with engineering, design, and business teams to deliver high-quality solutions that meet customer needs and drive business growth. You will assist in leading the product lifecycle from concept through launch and iteration, using your technical expertise to ensure our products are scalable, efficient, and meet market demands. Your balanced technical and customer knowledge will influence our continued success in supporting and evolving our product suite.
JOB RESPONSIBILITIESThe core responsibilities of the position include:Product Management and Strategy- Act as primary product manager for Pike13 products.
- Work closely alongside the executive team to identify, plan, and prioritize product requirements and release plans.
- Work with cross-functional teams to ensure alignment across product strategy, design, and implementation.
- Conduct market and competitor analysis to identify trends, opportunities, and challenges.
- Identify opportunities for innovation, differentiation, and product expansion, including the strategic application of AI and automation.
Technical Project Management & Execution- Act as technical project management lead for high-value projects as required.
- Drive product development processes to ensure timely delivery and product quality.
- Monitor product performance and KPIs, adjusting strategies to maximize impact.
- Work within an agile continuous delivery software development methodology.
Collaboration & Stakeholder Communication- Conduct product demos and gather stakeholder feedback for continuous improvements.
- Align business goals with customer needs and technical capabilities.
- Collaborate with engineering and design teams to translate business requirements into technical specifications.
- Act as a liaison between technical and non-technical team members, ensuring clear communication of product vision and requirements.
- Create and publish release notes and product updates for both internal and external audiences.
- Develop expertise with Pike13 products, how they function, and how they solve customer problems.
- Assist stakeholder teams with troubleshooting product issues and answering inquiries as necessary.
User & Market Research- Gather and analyze user feedback and data to inform product iterations and improvements.
- Conduct rapid prototyping and iterative validation cycles with users to test hypotheses, surface friction points, and refine solutions before full development investment.
- Occasional travel to visit clients on-site and conduct various product discovery activities, including prototype walkthroughs and usability sessions.
AI & Innovation Enablement- Evaluate and utilize AI tools to improve product capabilities, internal workflows, and decision-making.
- Identify practical, customer-focused AI use cases that enhance efficiency, insights, or user experience.
- Stay current on emerging AI capabilities and assess their applicability to the Pike13 platform.
- Collaborate with stakeholders to ensure AI-driven enhancements align with the long-term product vision and roadmap.
- Write specifications and acceptance criteria suitable for input directly into AI tools to generate working software and automated tests.
Risk and Compliance Management- Identify potential technical risks and dependencies early in the development process.
- Ensure products comply with industry regulations, security best practices, and data privacy laws.
- Work collaboratively with the SysOps and DevOps teams to measure and address compliance concerns as required.
JOB QUALIFICATIONSThe core qualifications for the position are:Professional Experience- 2+ years of progressive Product Management or Technical Product Management experience, or in a related product/project or technical role.
- Proven experience working in complex, multi-product or multi-team software environments.
- Demonstrated track record of shipping quality software products that are measurable and sustainable.
Technical Knowledge & Experience- Strong understanding of technical concepts, with the ability to communicate complex ideas to non-technical stakeholders.
- Hands-on experience leveraging AI tools to support product discovery, delivery, analytics, and to enhance product capabilities, improve workflows, or inform product decision-making.
- Knowledge of software development processes.
- Ability to break large projects and initiatives into smaller work items for iterative delivery.
- Proven experience managing product lifecycles, from ideation to delivery.
- Ability to understand technical trade-offs and collaborate with engineering teams.
- Ability to organize and complete multiple projects simultaneously under pressure and within tight deadlines.
Leadership & Communication Skills- Excellent problem-solving, organizational, and communication skills.
- Experience collaborating with engineering, UX/UI design, and business teams.
- Ability to translate business needs into technical requirements and vice versa.
- Strong stakeholder management skills - working with executives, customers, and development teams.
- Track record of successfully managing complex projects and balancing competing priorities.
Soft Skills- Excellent communication and collaboration skills, with the ability to work effectively across technical teams, executives, and internal/external stakeholders.
- Ability to translate complex technical concepts into clear, understandable language for non-technical stakeholders.
- Strong, active listening skills to understand customer needs, business goals, and engineering constraints.
- A proactive, self-motivated approach with a passion for continuous learning and improvement.
- Strong attention to detail in requirements gathering, backlog management, and documentation.
- Passion for technology and a commitment to leveraging it to improve the well-being of individuals and communities.
- Customer-focused mindset with a commitment to delivering exceptional products and experiences.
- Adaptable and resilient, able to thrive in a fast-paced and dynamic environment.
Educational Background and Certifications- Bachelor's degree in Computer Science, Engineering, Business, or a related field.
- Relevant certifications that are helpful but not required:
- Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)
- SAFe Product Owner/Product Manager (SAFe POPM)
- Google AI or Claude Certifications
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Business Unit:Scheduled Weekly Hours:40
Number of Openings Available:1
Worker Type:Regular
