OverviewResponsibilitiesThe Position:The Senior Product Line Manager - Passenger Engagement & Personalization is responsible for the strategy, roadmap, and delivery of Panasonic Avionics Corporation (PAC) passenger engagement products, including Personalization & Recommendations, Journey Planner, and Connecting Gate.
This position translates complex platform capabilities into market-ready passenger engagement solutions that airline customers can adopt and operationalize. The incumbent works directly with customers and partners to validate requirements, align product direction to passenger experience objectives, and drive business outcomes.
Passenger Engagement Product Strategy and Roadmap Management- Develop and maintain multi-year roadmaps for passenger engagement products, including prioritization, dependencies, and phased delivery.
- Translate airline passenger experience challenges into prioritized, outcome-oriented product initiatives.
- Ensure products improve passenger engagement, satisfaction, and usability across the journey lifecycle.
Customer Engagement and Requirements Validation- Engage directly with airline customers to collect structured feedback, validate business needs, and refine product requirements.
- Lead customer workshops and roadmap discussions to validate needs and communicate PAC capabilities.
- Incorporate customer insights into roadmap prioritization and delivery decisions.
Execution & Delivery Accountability- Lead products through the full lifecycle from concept and proposal support through launch and in-service operation.
- Translate product concepts into delivered capabilities with measurable adoption, customer satisfaction, and commercial impact.
- Identify and address issues that may impede delivery, alignment, or achievement of customer outcomes.
- Serve as SAFe Agile feature owner for assigned products, leading ART/PI planning, business prioritization, and end-to-end feature execution.
Cross-Functional Leadership- Lead the Integrated Product Team (IPT) for assigned products, ensuring alignment, decisions, and execution across planning, development, and delivery.
- Provide cross-functional leadership across engineering, UX, data, sales, marketing, and customer-facing teams without direct authority.
- Maintain accountability for product outcomes and build effective relationships across a matrixed organization.
Communication & Decision Quality- Communicate clearly and professionally in internal and external forums.
- Lead customer and partner discussions with structured narratives, clear decisions, and documented follow-up actions.
- Translate complex technical or data-driven topics for airline business and operational stakeholders.
Commercial & Business Acumen- Demonstrate understanding of product economics, pricing, cost drivers, and profitability.
- Support go-to-market activities through clear value propositions, evaluating different commercial models, and proposal readiness.
- Conduct win/loss analyses and apply findings to roadmap and market positioning decisions.
The salary range of $138,000 - $232,000 is just one component of Panasonic's total package. The final offer amount may vary based on factors including but not limited to individual's knowledge, skills, experience, and location. In addition, this role may be eligible for discretionary bonuses and incentives.
QualificationsWhat we're looking for:- A minimum of 10 years of progressive experience in product management is required.
- Demonstrated ability to lead complex, cross-functional initiatives, own outcomes across multiple product areas, and drive decisions through execution.
- Advanced communication skills, including the ability to communicate clearly, directly, and with an outcome-oriented focus.
- Demonstrated success in delivering customer-facing, commercially relevant products.
- Strong ownership, accountability, and sound judgment are required.Experience with data-driven, digital experience, and personalization products is preferred.
- Experience in aviation, IFE, SaaS, or enterprise B2B environments is strongly preferred.
- SAFe Agile experience, including ART/PI planning, feature ownership, business prioritization, and IPT leadership, is strongly preferred.
- Training and experience in the Pragmatic Marketing Framework is preferred.
- Preferred location: Irvine, CA site, Secondary location: Hillsboro, OR site.
- Domestic and international travel of approximately 10% to 25% is expected.
Our Principles:Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude
What We Offer:- At Panasonic Avionics Corporation we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.
- Paid time off: Exempt Salaried employees receive flexible paid time off. This means that there is no fixed number, range, or limit to the amount of Personal and Vacation Days that may be taken for exempt employees. Non-exempt hourly employees accrue 14 vacation days per year + 7 sick days + 3 personal days. Accrual rate increases with tenure. All employees receive 11 company paid holidays per year. We also close our offices at the corporate level in the U.S. between Christmas and New Year. For operational positions that are expected to work on holidays, we provide additional compensation for hours worked.
- Health Insurance: Medical insurance offerings from Aetna and Kaiser (CA &HI). Options for Employee Only, Employee + Spouse/Domestic Partner, Employee + Children, or Family. Dental PPO and DMO options & Vision insurance through EyeMed or VSP.
- 401K with 50% match on up to 8% contribution, full vested from day 1.
- Washington residents only are eligible for: Washington's Family and Medical Leave program and Washington's Paid Sick Leave program.
- Other offerings include: Wellness Program, Counseling services, FSA & HSA, Life Insurance for employee, spouse and child, AD&D Insurance, Long-term and Short-term disability, Critical Illness Insurance, Accident Insurance, Legal Assistance, Pet Insurance, Identity Theft Protection, Dependent Care FLSA, Education Assistance, Commuter Program, Employee Purchase Program, Service Award Program.
Salary Range$138,000 - $232,000 annually REQ-154945
