Podium

Product Manager - AI

Podium$110K — $130K *
Lehi, UT 84043In-Person
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of product management experience, particularly in technical products
  • Strong grasp of AI agent design and enterprise integrations
  • Ability to translate customer insights into product solutions
  • Demonstrate high agency with minimal oversight
  • Hands-on experience with coding and related skills preferred

Responsibilities

  • Engage with dealership and service center managers to understand their success metrics
  • Define the strategic direction for Podium's Automotive AI platform
  • Own key initiatives and drive them to completion
  • Develop AI agents that automate valuable workflows for customers
  • Identify new revenue-driving workflows within the Automotive sector
  • Collaborate across departments to deliver cohesive products
  • Perform hands-on project management tasks, including creating user stories and testing

Benefits

  • Work onsite in Lehi, UT, 5 days a week (if local)
  • Transparent company culture
  • Life insurance and disability coverage
  • Paid parental leave
  • Fertility benefits
  • Generous vacation policy with additional summer holiday weekends
  • Comprehensive health benefits including medical, dental, and vision
  • 401k retirement plan
  • Bi-annual swag drops for employees
  • Access to a state-of-the-art gym and on-site child care
Full Job Description
About the role

We're hiring a Product Manager to lead our AI efforts in the Automotive vertical. This is a high-ownership role where you'll define product direction, customer outcomes, and long-term strategy for how Podium drives revenue in the Auto industry. This isn't a rotational position - you'll own this vertical long-term, building deep expertise in Automotive customer needs, workflows, and the software ecosystem that powers modern dealerships and service centers, including both sales and service workflows.

You'll be responsible for building outcome-driven AI agents that help Auto dealers and service centers make more money. This includes identifying high-value workflows to automate, expanding our product footprint in dealerships, and scaling the features that drive the most revenue. You'll work across our entire product surface - inbox, phones, payments, CRM, integrations - to create a comprehensive solution for the Automotive industry.

While previous Auto industry experience is helpful, it's not required - what matters is your ability to deeply understand customer problems, translate them into product solutions, and execute with speed. You'll need to balance strategic thinking with hands-on detailed work, from user stories and specs to testing and iterating on features.

This position is based in Lehi, UT.

What you will be doing:
  • Stay close to customers - talk with dealership and service-center managers regularly. Understand how their business works and what success looks like.
  • Help shape strategic direction for our Automotive AI platform - decide where we go deeper, where we expand, and how Podium becomes the leading applied-AI solution in Auto.
  • Own key initiatives within the Auto vertical
  • Build AI agents that help the customer - design and ship outcome-driven agents that automate high-value workflows using Podium's first-party systems and third-party integration
  • Expand what our platform can do for Auto dealers - identify and unlock new workflows that drive revenue for our Automotive customers
  • Work across the company - partner with engineering, design, partnerships, finance, legal, sales, onboarding, and customer success to deliver real product
  • Roll up your sleeves - be hands-on with detailed PM work, from user stories and specs to testing and iterating.

What you should have:
  • Demonstrate high agency - consistently identifying opportunities and driving projects forward with minimal oversight or direction
  • Have 5-7 years of product management or related industry experience, with emphasis on building technical products
  • Have solid understanding of AI agent design, human-in-the-loop patterns, and enterprise integrations
  • Focus deeply on customer pain, turning real insights into crisp prototypes, compelling product stories, and demos that win customers

What we hope you have:
  • Hands-on coding experience
  • Background in ML, LLMs, or large-scale systems integration
  • Startup, founder, or entrepreneurial experience
  • Technical degree or equivalent real-world expertise
  • Experience in vertical SaaS or local business software (Auto, Healthcare, Home Services, etc.)
  • Experience leading business initiatives beyond just product development
  • Success leading partner integrations or channel-based expansion

Why you'll love working here:
  • Podium is the best place to work to:
    • Join the leaders in AI agents
    • Unlock career-defining growth
    • Build with world-class talent
    • Make a real impact on local business

Benefits:
  • (If local to Utah) Work in this building in Lehi, UT 5 days a week
  • Open and transparent culture
  • Life insurance, long and short-term disability coverage
  • Paid maternity and paternity leave
  • Fertility Benefits
  • Generous vacation time, plus three 4-day summer holiday weekends
  • Excellent medical, dental, and vision benefits
  • 401k Plan
  • Bi-annual swag drops with cool Podium gear and apparel
  • A stellar HQ (Utah) gym with local professional coaches and classes offered
  • Onsite HQ (Utah) child care center, subsidized for employees

About Podium

Podium is a software company that provides messaging tools for businesses. The company was founded in 2014 and is headquartered in Salt Lake City, Utah. Podium's platform allows businesses to communicate with customers through text messaging, web chat, and other channels. The company has over 50,000 customers and has raised over $90 million in funding. Podium's mission is to help businesses build stronger relationships with their customers by providing a more convenient and personalized communication experience.
Learn more about Podium
Size
1,000 employees
Industry
Founded
2014

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