SpotHero

Product Designer II, Operator Panel

SpotHero$96K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent and 3-5 years of experience in B2B product design.
  • Portfolio demonstrating design process and thinking.
  • Sound understanding of design processes, information architecture, usability, and heuristics.
  • Experience with various research methodologies.
  • Strong grasp of UI constructs.
  • Proficient in Figma and other design documentation tools.
  • Ability to meet deadlines and effectively communicate progress.

Responsibilities

  • Create holistic design solutions that meet business and user needs through collaboration.
  • Communicate design concepts and rationale within cross-functional teams.
  • Gather insights from qualitative and quantitative user research.
  • Formulate and test hypotheses using user behavior analytics.
  • Define UX and UI requirements in partnership with product managers and engineers.
  • Design and conduct user research and usability studies, responding to feedback.
  • Develop user flows, prototypes, and high-fidelity mockups as UX deliverables.

Benefits

  • Generous coverage of medical premiums and contributions for dental and vision.
  • Flexible PTO policy promoting work/life balance.
  • Grubhub stipend for in-office lunches.
  • Access to Udemy license and personal learning budget for growth.
  • Annual parking stipend offered to employees.
  • Support for allyship and participation in Employee Resource Groups.
  • Wellness program promoting physical and mental wellbeing.
Full Job Description
Product Designer II at SpotHero:

SpotHero is looking for a mid-level Product Designer who can build the core garage-facing product, helping garage operators grow their business by helping them set the right rates, create and update their parking information, keep their inventory levels optimized, and bring a sense of joy and simplicity to this crucial touchpoint. SpotHero is a leading consumer brand, and we're bringing that passion and focus to our garage products.

What will you do:
  • Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders.
  • Communicate conceptual ideas, design rationale, and specifics of the user-centered design process within a cross-functional team.
  • Glean insights about our current and future users from qualitative and quantitative research.
  • Formulate and test hypotheses based on user research and behavioral analytics.
  • Work directly with your product manager and engineering team to define UX and UI requirements that create a consistent experience across channels and products.
  • Design user research and usability studies, collect and react to user feedback.
  • Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables.
  • Create thoughtful A/B tests and growth experiments through innovative design solutions.
  • Collaborate with other designers and engineers on our evolving design system.


You:
  • Believe design has a scientific intent, and you can measure your success based on the business value you create.
  • Are a self-starter who actively seeks the "why" in order to make the SpotHero experience easy and enjoyable to use.
  • Know how to navigate through the unknown.
  • Have a deep knowledge and understanding of responsive web design, iOS, and Android best practices.
  • Are passionate about user-centered design.
  • Demand a collaborative environment.
  • Embrace iterative development.
  • Are excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization.
  • Are a solid communicator possessing strong presentation and verbal & written communication skills.
  • Exceptionally organized and very comfortable working with engineering and product managers.


What you bring:
  • Bachelor's degree or equivalent with 3-5 years of professional experience designing for B2B products.
  • Have a portfolio that showcases your design process & thinking
  • Solid understanding of the design process, information architecture, usability, and heuristics.
  • Experience using different research methodologies.
  • Must have a firm understanding of different UI constructs.
  • Knowledge and efficiency with the design tool Figma.
  • Ability to meet and communicate deadlines.


Tools you'll be using:
  • Design Documentation software (Figma preferred).
  • A/B Testing Platform (Optimizely preferred).
  • Product Analytics Software (Mixpanel preferred).
  • Issue and Project Tracking Software (Jira preferred).
  • Your voice. Speak up, form strong opinions, and share them.


Steps to apply:
  • Please include a portfolio, LinkedIn profile, and any project that you're particularly proud of. We love seeing work that others loved working on.


Seeking candidates in:
  • Chicago, IL - 1 day per week in office


What we are offering:
  • Career game changer - A truly unique experience to work for a fast-growing company in a role with unlimited growth potential.
  • Excellent benefits
    • We cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.
  • Flexible PTO policy and outstanding work/life balance - We value and support each individual team member.
  • Grubhub weekly lunch stipend for in-office days
  • Udemy License and Personal Learning Budget - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities.
  • Annual parking stipend - Duh. We help people park!
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.
  • Our commitment to allyship has been a central driver of how we Respect Fellow Drivers. You'll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.
  • Employee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program.
  • Wellness program - a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits.
  • A workplace recognized as CityLights award winner by 1871, 2026 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.

Compensation in Illinois:
  • Depending on your skillset and experience, you can expect your base salary to be between $96,000 - $120,000 as well as a discretionary bonus and leading total rewards package.

About SpotHero

SpotHero is a parking reservation service that allows drivers to find and book parking spots in advance. The company was founded in 2011 and is headquartered in Chicago, Illinois. SpotHero partners with parking garages and lots to offer discounted rates to its users. The company's mobile app allows users to search for parking spots, compare prices, and reserve a spot in advance. SpotHero has raised over $67 million in funding and has expanded to over 50 cities across the United States.
Learn more about SpotHero
Size
200 employees
Industry
Founded
2011

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