AdventHealth University

Process Improvement Specialist

AdventHealth University$60K — $113K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in data analytics/process improvement within healthcare.
  • Proficiency in data analysis tools and statistical software (Minitab preferred).
  • Strong communication and negotiation skills at all levels of an organization.
  • Demonstrated problem-solving and organizational expertise.
  • Familiarity with quality improvement methodologies (e.g., Lean, Six Sigma).
  • Ability to create professional presentations for executive audiences.

Responsibilities

  • Advocate for patient safety by promoting safe practices and policies.
  • Escalate patient safety concerns to leadership transparently.
  • Provide in-house consulting for data needs supporting performance improvement.
  • Define project scope and ensure sustainability of interventions.
  • Communicate regularly with stakeholders on progress and challenges.

Benefits

  • Opportunity for professional development and growth.
  • Collaborative work environment focused on patient safety.
  • Engagement in quality improvement initiatives.
  • Potential to influence organizational change.
Full Job Description
Schedule:
Full time

Shift:
Day (United States of America)

Address:
301 MEMORIAL MEDICAL PKWY

City:
DAYTONA BEACH

State:
Florida

Postal Code:
32117

Job Description:

  • Advocates for patient safety and protects patients and providers by promoting safe practices and policies.
  • Escalates patient safety concerns to appropriate leadership with honesty and integrity.
  • Acts as an in-house consultant for data and information needs to guide performance improvement.
  • Defines project scope to maintain focus and uses measures to ensure interventions are sustained over time.
  • Communicates regularly with stakeholders about progress toward goal achievement, critical factors, and obstacles.
Knowledge, Skills, and Abilities:
• Ability to apply mature, independent judgment to situations that may arise. Good judgment is essential in prioritization of job responsibilities when unusual situations occur. Consequences of decisions may be extensive. [Required]
• Frequent independent judgment is required to deal with immediate problems; policies or procedures may not be available. [Required]
• Ability to influence and persuade teams, up to and including the executive level, to build consensus within and across stakeholder groups (high level negotiation skills) [Required]
• Intermediate knowledge of word processing, spreadsheets, Excel, PowerPoint, and database programs and beginning skills in analysis, problem-solving, and troubleshooting of databases and software [Required]
• Ability to manage multiple competing priorities and issues to facilitate data needs [Required]
• Ability to create professional presentations for executive leadership teams [Required]
• Ability to function autonomously with little supervision [Required]
• Exceptional problem-solving and organizational skills [Required]
• Knowledge of data extrapolation interpretation, and control chart compilation [Preferred]
• DMAIC principles, including statistical and quantitative process [Preferred]
• Ability to program, such as VBA or statistical programming [Preferred]
• High proficiency with Minitab or similar statistical software package [Preferred]
• High proficiency with Microsoft Office suite, especially Excel, Visio, PowerPoint [Preferred]
• Advanced Access database skills [Required]
• Facilitation of various PI methodologies (Six Sigma, Lean, PDSA, etc.) [Preferred]
• Solid analytical, statistical, and problem-solving skills [Required]
• Ability to conduct process mapping, root cause analysis, statistical controls [Required]
• Has knowledge of quality & process improvement methodologies such as lean six sigma [Required]
• Ability to succinctly translate high-level concepts into actionable items [Required]
• Awareness of basic project management concepts and methodologies [Required]
• Strong written and verbal communication skills [Required]
• Excellent organizational and time management skills [Required]
• Able to work independently under limited direction and manage multiple projects simultaneously while thriving in a setting requiring collaboration and teamwork. [Required]
• Ability to transfer clients' perceptions of problems into viable solutions. Utilizes diplomacy skills and flexibility in response to clients' changing concerns. [Required]

Education:
• Associate [Required]
• Bachelor's [Preferred]

Field of Study:
• in a healthcare related field

Work Experience:
• 3+ years experience in data analytics/process improvement or healthcare setting [Preferred]
• Experience in data collection, analysis, quality assurance, or computer programming [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Registered Nurse (RN) [Preferred]
• Enhanced Nurse Licensure Compact - RN (ENLC-RN) [Preferred]
• Change Management Certification (PROSCI) [Preferred]
• Six Sigma [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$60,756.80 - $113,006.40

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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