Process Improvement Lead

Alberta Innovates

$80K — $110K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, Engineering, or related field.
  • 5+ years of experience in process improvement or operational excellence.
  • 3+ years leading complex, cross-functional initiatives.
  • Lean Six Sigma Green Belt required; Black Belt preferred.
  • Experience in developing governance frameworks and standards for process improvement.

Responsibilities

  • Lead process improvement initiatives aligned with organizational goals.
  • Conduct evaluations to identify process gaps and optimization opportunities.
  • Design and implement improvement plans with clear objectives and KPIs.
  • Champion continuous improvement culture across all levels of the organization.
  • Coach leaders and teams in applying improvement methodologies effectively.
  • Serve as a trusted advisor to business leaders on improvement priorities.
  • Collaborate with cross-functional teams to develop integrated solutions.

Benefits

  • Competitive compensation aligned with internal pay bands.
  • Comprehensive health and dental coverage, plus pension benefits.
  • Vacation starting at three weeks, with additional paid time-off options.
  • Opportunities for ongoing learning and professional development.
  • A respectful and inclusive work environment valuing diverse perspectives.
  • Flexible work arrangements where feasible.
Full Job Description
Employment Status: Full-time - Permanent
Location: Edmonton Research Park facility

Work Model: Hybrid

The Opportunity

As a Process Improvement Lead, you are a catalyst for operational excellence and transformation, shaping how we work today and into the future. This role leads initiatives that simplify processes, eliminate inefficiencies, and deliver measurable results through structured methodologies and strong stakeholder partnerships. By championing a culture of curiosity, discipline, and innovation, this role will empower leaders and teams to embrace continuous improvement as a core driver of organizational success, unlocking efficiency and value across the organization.

As a foundational member of the change and process improvement team, this role will help shape and implement the standards, framework, tools, and governance that support enterprise-wide transformation.

Who Will Thrive in This Role
  • Critical thinker who turns priorities into practical process improvements
  • Results-driven and motivated by efficiency and measurable impact
  • Strong problem solver who simplifies complex workflows
  • Collaborative partner who builds trust across teams
  • Confident influencer who leads others through change
  • Curious, proactive, and committed to continuous improvement
  • Comfortable building frameworks, tools, and governance from the ground up


Key Responsibilities

The successful candidate will be responsible for duties that will include:

Lead Process Improvement Initiatives
  • Oversee a portfolio of improvement projects aligned to organizational priorities.
  • Conduct end-to-end process evaluations to identify gaps and optimization opportunities.
  • Design and implement improvement plans with clear objectives, timelines, and KPIs.
  • Track progress and report measurable benefits to initiative owners and senior leaders.

Build Organizational Capability
  • Champion a culture of continuous improvement across the organization.
  • Support the development and adoption of enterprise standards, frameworks, and tools.
  • Coach leaders and teams to apply improvement methodologies effectively.
  • Create and deliver training, workshops, and resources to strengthen capability.
  • Produce insights and dashboards to demonstrate impact and guide future strategies.

Strengthen Strategic Partnerships
  • Serve as a trusted advisor to business leaders on improvement priorities and opportunities.
  • Collaborate with cross-functional partners-including People & Culture, IT, PMO, Legal, and Communications-to develop integrated solutions.
  • Stay current on best practices, trends, and emerging technologies in process improvement.
  • Influence decision-making to support innovation, agility, and sustainable change.

Qualifications and Skills

Required
  • Bachelor's degree in business, Engineering, or related field.
  • Minimum 5 years of progressive experience in process improvement, operational excellence or related field.
  • Minimum 3 years leading complex, cross-functional improvement initiatives.
  • Lean Six Sigma Green Belt required; Black Belt preferred.
  • PMP or Agile and PROSCI would be an asset.
  • Experience developing governance frameworks, standards, and scalable solutions for process improvement using Kaizen and Lean Six Sigma methodologies.
  • Proven ability to lead structured process improvement initiatives with measurable results.
  • Experience developing and applying process improvement frameworks, standards, and governance.
  • Skilled in end-to-end process assessment, improvement design, and benefits tracking.
  • Effective facilitator and coach across all levels of the organization.
  • Strong communication, presentation, and stakeholder-influencing skills.
  • Strategic thinking with the ability to anticipate challenges and adapt in dynamic environments.
  • High autonomy with strong prioritization and time-management capabilities.
  • Proficiency with digital tools (e.g., Power BI, Power Automate, SharePoint, Teams, Copilot).
  • Competence in process mapping and workflow visualization (e.g., Visio).
  • Ability to integrate management and operational principles into improvement work.


What We Offer

Alberta Innovates offers a total rewards package designed to support both professional growth and personal wellbeing. Depending on employment status, this may include:
  • Competitive compensation aligned with internal classification and pay bands
  • Comprehensive benefits, including health and dental coverage and pension benefits
  • Vacation starting at three weeks, plus paid time-off programs that support balance
  • Opportunities for learning and professional development
  • A respectful, inclusive work environment that values collaboration and diverse perspectives
  • Flexible work arrangements, where operationally feasible

You will work in a professional, collaborative environment where accountability, curiosity, and continuous improvement are valued, and where your work supports outcomes that matter to Albertans.

How to Apply

Interested and qualified applicants are encouraged to submit:
  • A cover letter
  • A resume
  • Any additional supporting documents that demonstrate suitability for the role

Applications must be submitted by June 12, 2026.

The successful candidate will be required to undergo a security clearance and provide credible references.

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