Alcon

Process Expert

Alcon$85K — $158K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in Science (Pharmacy, Chemical Engineering, or equivalent) OR 7+ years of relevant experience without a degree.
  • Minimum 2 years in a GMP manufacturing process support role.
  • Strong knowledge of GMP and regulatory requirements across various health authorities.
  • Understanding of manufacturing and automation principles.
  • Experience with manufacturing systems (MES, SAP, etc.).
  • Excellent teamwork and communication skills, with adaptability under pressure.

Responsibilities

  • Provide expert support for process-specific issues in manufacturing.
  • Act as Subject Matter Expert for assigned products and processes.
  • Coordinate production activities for timely execution.
  • Troubleshoot technical issues and implement corrective actions.
  • Review and ensure timely completion of batch records.
  • Maintain accurate production documentation for compliance.
  • Support validation activities and facilitate changeover processes.

Benefits

  • Comprehensive health, life, and disability benefits.
  • 401(k) plan with company contribution and match.
  • Generous time off package including vacation and personal days.
  • Eligibility for performance-based cash incentives and annual equity awards.
Full Job Description

Job Description Summary

Step into a role where your technical expertise directly drives the success of life-changing medicines. As a Process Expert, you will be at the heart of manufacturing operations, ensuring processes run smoothly, compliantly, and efficiently. You will act as the go-to specialist on the shop floor—solving complex challenges, supporting production teams, and continuously improving quality, safety, and productivity. This is an opportunity to make a tangible impact while working in a collaborative, fast-paced environment where innovation and operational excellence go hand in hand.

Job Description

Location:

  • This position will be located in Morrisville, NC and will be an onsite role.
  • Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Key Responsibilities:

  • Provide frontline expert support for process-specific issues in manufacturing operations
  • Act as Subject Matter Expert for assigned products and processes
  • Coordinate production activities to ensure on-time execution aligned with approved documentation
  • Troubleshoot technical issues and implement effective corrective and preventive actions
  • Review batch records and ensure timely completion of batch documentation
  • Maintain accurate and up-to-date production documentation to support compliance and audits
  • Support validation activities and changeover processes between production campaigns
  • Deliver training programs and build technical capabilities of production teams
  • Collaborate with training teams to define and maintain qualification standards
  • Promote strong quality and health, safety, and environmental culture on the shop floor

Essential Requirements:

  • University degree in Science, preferably Pharmacy, Chemical Engineering, Pharmaceutical Technology, or equivalent experience
  • Minimum 2 years of experience in a GMP manufacturing process support role
  • Minimum 7 years of experience in relevant field for candidates without a university degree
  • Strong knowledge of GMP and regulatory requirements across multiple health authorities
  • Solid scientific and technical understanding, including manufacturing and automation principles
  • Good understanding or ability to quickly learn production processes
  • Experience with manufacturing systems such as MES, SAP, or similar platforms
  • Strong teamwork, communication, influencing skills, and ability to adapt and work under pressure

Novartis Compensation and Benefit Summary:

The salary for this position is expected to range between $85,400 and $158,600 annually.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

#LI-Onsite


 

Salary Range

$85,400.00 - $158,600.00


 

Skills Desired

Data Analytics, digital skills, General Hse Knowledge  , gmp knowledge, process excellence, Resilience

About Alcon

Alcon is a global medical company specializing in eye care products and services. The company's products include surgical equipment, contact lenses, and eye drops. Alcon was founded in 1945 and is headquartered in Baar, Switzerland. The company operates in over 70 countries and has over 20,000 employees. In 2019, Alcon became an independent publicly traded company after being spun off from Novartis.
Learn more about Alcon
Size
24,389 employees
Market Cap
$33.3 billion
Industry
Founded
1945
NASDAQ

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