Calabrio

Principle Software Engineer, BI & Data Platform

Calabrio$120K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of software development experience, including 5 years in data engineering or BI platforms
  • Expertise in AWS services like Athena, Redshift, Glue, and S3
  • Advanced proficiency in Python and backend frameworks like FastAPI or Flask
  • Expert-level SQL skills with performance tuning across several database engines
  • Strong full-stack development skills in React and modern front-end frameworks
  • Experience with modern data lake architectures like Apache Iceberg and Parquet
  • Demonstrated leadership in technical initiatives and mentorship for senior engineers

Responsibilities

  • Architect and develop a global-scale BI and data platform using AWS technologies
  • Lead design and implementation of data pipelines, lakes, and warehouses
  • Drive technical strategies and architectural decisions for the BI platform
  • Build and maintain back-end services and analytics applications
  • Develop and maintain REST APIs for data integration
  • Mentor engineering teams through code reviews and architecture guidance
  • Collaborate across teams to deliver innovative BI solutions that provide business value

Benefits

  • Global team recognized for passion and innovation
  • Innovative product culture with exposure to cutting-edge projects
  • Training and mentorship from industry-leading experts
  • Comprehensive benefits including medical, dental, vision, and life insurance
  • Flexible PTO, paid holidays, and parental leave options
  • Tuition reimbursement for ongoing education
  • 401(k) plan with company matching
Full Job Description
We are seeking a Principal Software Engineer to lead the architecture and development of our next-generation Business Intelligence and data platform. This role requires deep expertise in AWS, data management, full-stack development capabilities, and a proven track record of building enterprise-scale analytics solutions. As a Principal Engineer, you will be a technical leader and strategic advisor, driving architectural decisions that impact millions of users globally.

**Candidate must be located in Ontario or British Columbia.*

What you'll be doing:
  • Architect and develop large-scale, mission-critical BI and data platform solutions serving millions of users across the globe, leveraging AWS native technologies including Athena, Redshift, Glue, QuickSight, and S3.
  • Lead the design and implementation of robust data pipelines, data lakes, and data warehouses using modern architectures (Iceberg, Parquet, columnar formats) to support real-time and batch analytics at scale.
  • Drive technical strategy and architectural decisions for the BI platform, including data modeling, query optimization, performance tuning, and cost optimization across AWS services.
  • Build and maintain sophisticated back-end services, ETL/ELT workflows, and front-end analytics applications using Python, SQL, React, and modern web technologies.
  • Design and implement efficient data storage solutions across relational databases (Redshift, PostgreSQL) and non-relational databases (DynamoDB, S3), ensuring optimal performance and cost-efficiency.
  • Develop and maintain REST APIs and event-driven architectures to enable seamless integration between data services, analytics tools, and customer-facing applications.
  • Serve as the technical lead and mentor for engineering teams, conducting architecture reviews, code reviews, and providing guidance on complex technical challenges.
  • Collaborate with cross-functional teams including data engineers, analytics engineers, product managers, and DevOps to deliver innovative BI solutions that drive business value.
  • Champion engineering excellence by establishing best practices, design patterns, and coding standards for data-intensive applications.
  • Lead Agile ceremonies, drive sprint planning, and ensure timely delivery of high-quality software solutions while maintaining technical debt at manageable levels.
  • Evaluate and integrate emerging AWS services and open-source technologies to continuously improve platform capabilities and developer productivity.
  • Troubleshoot and resolve complex performance issues in distributed data systems, optimizing query performance, data processing workflows, and infrastructure costs.
  • Participate in strategic planning and roadmap development, translating business requirements into scalable technical solutions.
  • Contribute to the team on-call rotation, providing expert-level support for production environments and mentoring team members on incident response.

Requirements
  • 10+ years of professional experience in software development, with at least 5 years focused on data engineering, business intelligence, or analytics platforms in enterprise SaaS environments.
  • Deep expertise in AWS data and analytics services including Athena, Redshift, Glue, S3, QuickSight, Lake Formation, with hands-on experience architecting and operating production workloads.
  • Advanced proficiency in Python for data processing, ETL/ELT development, and backend services, with strong knowledge of frameworks such as FastAPI, Flask, or similar.
  • Expert-level SQL skills including complex query optimization, window functions, CTEs, and performance tuning across multiple database engines (Redshift, PostgreSQL, Athena).
  • Strong full-stack development capabilities with proficiency in React, JavaScript/TypeScript, and modern front-end frameworks for building analytics dashboards and data visualization interfaces.
  • Proven experience with Apache Iceberg, Parquet, or similar columnar formats and modern data lake architectures.
  • Deep understanding of data modeling techniques for both OLTP and OLAP workloads, including dimensional modeling, star/snowflake schemas, and denormalization strategies.
  • Strong, in-depth experience with AI coding assistants such as GitHub Copilot, Cursor, and Windsurf to accelerate development and improve code quality.
  • Experience with both relational databases (Redshift, PostgreSQL, Aurora) and non-relational databases (DynamoDB, OpenSearch, DocumentDB).
  • Demonstrated ability to design and implement scalable REST APIs, event-driven architectures (Lamda, EventBridge, SQS, SNS), and microservices patterns.
  • Experience with AWS CDK (Cloud Development Kit) or CloudFormation/Terraform for infrastructure-as-code and automated deployment pipelines.
  • Strong background in data pipeline orchestration using AWS Step Functions, Glue workflows, or similar tools.
  • Proven track record of leading technical initiatives, mentoring senior engineers, and driving architectural decisions in complex distributed systems.
  • Experience with CI/CD pipelines, automated testing frameworks (pytest, Playwright), and DevOps practices for data platforms.
  • Excellent problem-solving skills with the ability to troubleshoot complex issues in large-scale, distributed data systems.
  • Strong understanding of software development lifecycle (SDLC), Agile methodology, and experience leading technical teams through the full development lifecycle.
  • Outstanding communication skills with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.
  • Adaptable with the ability to switch technical stacks and domains to respond to changing customer and business needs while maintaining strategic focus.

Preferred Qualifications:
  • Experience with QuickSight embedding, dashboard development, and custom analytics solutions.
  • Knowledge of data governance, security, and compliance requirements (GDPR, SOC2, etc.) in multi-tenant SaaS environments.
  • Familiarity with machine learning workflows and integration of ML models into data pipelines.
  • Experience with real-time streaming data processing using Kinesis, Kafka, or similar technologies.
  • Contributions to open-source projects or technical thought leadership (blog posts, conference talks, patents).
  • Experience with multi-cloud or hybrid cloud architectures.

Benefits

Benefits:

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more
  • We offer market competitive pay and benefits based upon the candidate's skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $120,000.

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

Ready for Exponential Career Opportunities? Apply now

About Calabrio

Calabrio is a software company that provides customer engagement and workforce optimization solutions. The company's platform allows businesses to capture customer interactions and feedback across multiple channels, analyze the data, and use the insights to improve customer experience and employee engagement. Calabrio's customers include Best Buy, T-Mobile, and Wells Fargo. The company was founded in 2007 and is headquartered in Minneapolis, Minnesota.
Learn more about Calabrio
Size
500 employees
Industry
Founded
2007
5 Year Trend
+50%
Revenue
$100 million

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