Mastec Inc

Principle Application Engineer Metal Can Packaging

Mastec Inc$85K — $115K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS in Chemistry or Chemical Engineering preferred
  • 1-5+ years of Technical Service experience or product development
  • Strong written and verbal communication skills
  • Willingness to travel domestically (30-40%) on short notice
  • Analytical mindset with effective problem-solving skills
  • Self-motivated and capable of working independently
  • Strong project management abilities
  • Comfortable in both lab and manufacturing environments

Responsibilities

  • Consult with customers to provide product recommendations and customized solutions
  • Conduct technical visits including meetings, audits, and demonstrations
  • Work with application equipment to enhance customer processes
  • Utilize customer feedback to optimize service and identify sales opportunities
  • Report quality issues and customer claims to relevant teams
  • Drive customer experience by optimizing automated interactions
  • Leverage remote tools to create customer value and resolve issues
  • Supervise laboratory work and report technical results to customers
  • Provide training and coaching on product application to sales and customers
  • Communicate directly with sales, marketing, and project teams

Benefits

  • Affordable health insurance plans starting on day 1 for medical, dental, vision, and wellbeing
  • Flexible work policies including paid time off, hybrid work, and vacation buy/sell program
  • 401k matching and employee share plan with Henkel matching
  • 12-week gender-neutral parental leave and fertility support
  • Diverse career growth opportunities with skills development and tuition reimbursement
Full Job Description
What you'll do
  • Responsible for product recommendations, customized product solutions, new product trials, training and troubleshooting for customers. Consult with customers on solutions generating value for their use cases.
  • Perform technical visits (meetings, audits, demonstrations, troubleshooting, etc.) for customers with documentation in the CRM tool and the LIM system
  • Work with application equipment to provide solutions to enhance customer can making related processes
  • Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues
  • Reports quality issues / customers' claims to relevant parts of the organization (incl. CCMS/CAPRIS)
  • Drive customer experience by optimizing automated customer interactions and enhancing remote customer interactions
  • Identify opportunities to create customer value in remote settings by leveraging remote interaction tools (e.g. AR, VR)
  • May supervise the laboratory work (incl. prioritization) for samples coming from customers, and report technical results to customers
  • Responsible for products application / technical training and coaching of field sales forces and customers
  • Responsible for directly communicating with sales, marketing, PD, Innovation, members of TCS field team or project team members
  • Promote internally SBU innovations and best learnings cross accounts
What makes you a good fit
  • BS Chemistry or Chemical Engineering is preferred.
  • 1-5+ Years of Technical Service experience/product development
  • Strong written and verbal communication skills
  • Travel in domestic US (~30-40%) Candidates must be able and willing to travel on short notice, based on business needs.
  • Analytical mindset with problem-solving capabilities
  • Self-motivated and proactive with the ability to work independently
  • Strong project management experience
  • Ability to multi-task
  • Comfortable working in both a lab and manufacturing environment
Some benefits of joining Henkel
  • Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
  • Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
  • Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
  • Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
  • Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary range for this role is $ 85,000.00 and $ 115,000.00. This range represents the good-faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting.In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate's skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

About Mastec Inc

MasTec is an infrastructure engineering and construction company that serves the utility, communications, and government industries. The company is specialized in the engineering, building, installation, maintenance, and upgrade of energy, utility, and communications infrastructure, including electrical utility transmission and distribution; power generation; natural gas and petroleum pipelines; wireless, wireline, and satellite communications; wind and solar farms; and water and sewer systems. MasTec was founded in 1994 and is based in Coral Gables, Florida.

Mastec Inc Careers

Join the dynamic team at Mastec Inc, a leader in infrastructure construction, where innovation meets professional excellence, creating a thriving environment for career growth. At Mastec Inc, we are committed to building a diverse and inclusive workforce, reflecting our dedication to leadership and innovation in the industry.

Work You'll Do

At Mastec Inc, you'll be part of a company that values your skills and supports your professional growth. Our team is at the forefront of the construction industry, leading projects that redefine landscapes and communities. With Mastec Inc, your work will not only be challenging and rewarding but also pivotal in shaping the future of infrastructure.

Explore Job Opportunities

Whether you're a seasoned professional or just starting your career, Mastec Inc offers a range of job opportunities and employment paths, including full-time positions and internships. Our hiring process is designed to be transparent and engaging, ensuring that every candidate is equipped to succeed from the interview through to their long-term career journey.

Innovate and Lead

Join a culture of innovation where your ideas can lead to significant advancements in construction methods and technologies. Mastec Inc encourages a culture of leadership and continuous improvement, where every team member is a key player in driving success.

Grow With Us

Career growth at Mastec Inc is not just a possibility—it's a priority. We are dedicated to providing professional development and diversity training that ensures every employee has the tools to advance and excel. From networking opportunities within the industry to leadership training programs, your potential for growth is limitless.

Benefits and Culture

Mastec Inc is proud to offer competitive benefits that support the health, well-being, and financial security of our employees and their families. Our culture is built on a foundation of respect, integrity, and commitment, making Mastec Inc not just a great place to work, but a community.

Internship Programs

Kickstart your career with a Mastec Inc internship, where you can apply your academic knowledge in a real-world setting. Gain invaluable experience, develop essential industry skills, and build a network of professional contacts. Our internships provide a robust platform for learning and growth, setting the stage for a successful career.

Join Our Team

Ready to take the next step in your career? Explore the open positions at Mastec Inc and find where your skills, passion, and ambitions can make a difference. We are continuously looking for curious, creative, and solution-driven team players who are ready to drive innovation and excellence in the construction industry.

Stay Connected

Keep up to date with the latest at Mastec Inc through our careers blog. Gain insider perspectives, industry-leading insights, and career tips that you can put to use today—all from the people who work here.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Mastec Inc. At Mastec Inc, we're not just building projects—we're building careers. Join us and be part of a team that's setting new standards in the construction industry.
Learn more about Mastec Inc
Size
27,000 employees
Market Cap
$6.4 billion
Industry
Net Income
$322.8 million
Founded
1929
5 Year Trend
+9.1%
Revenue
$6.3 billion
NASDAQ

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