Principal Technical Program Manager - AI

Motorola Solutions • $160K — $220K *

Waltham, MA 02453In-Person

Enterprise Technology

8 - 10 years of experience

Reposted 3 days ago

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Job Overview by Ladders

Qualifications

10+ years of experience in technical program management, particularly in AI/ML environments.
Deep understanding of AI and machine learning concepts, including the MLOps lifecycle and data platforms.
Ability to engage in technical discussions, providing guidance to engineering teams on AI initiatives.
Experienced in defining and implementing performance metrics frameworks (KPIs, OKRs) for technology platforms.
Strong analytical skills with expertise in AI performance metrics and real-time video processing.
Demonstrated leadership ability with experience in influencing organizational decisions and communicating strategies.
Excellent communication skills for presenting technical and strategic information to diverse audiences.
Customer-focused with a proven ability to build strong relationships and understand client needs.

Responsibilities

Drive end-to-end AI feature delivery across product teams, ensuring alignment and value creation.
Establish and implement frameworks to measure AI model performance and its impact on customer outcomes.
Integrate AI/ML practices into the software development lifecycle, promoting best practices and measuring engineering impact.
Design and maintain executive dashboards that track AI impact metrics and organizational goals.
Ensure transparency and alignment across product teams by communicating core AI metrics and initiatives.
Manage critical projects to define ambitious product concepts and ensure their smooth transition to dedicated teams.

Benefits

Incentive Bonus Plans
Medical, Dental, and Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

Full Job Description

Job Description

Reporting to the VP of AI for Motorola Solutions, the Principal Technical Program Manager will be a critical, high-impact leader who thrives on turning highly ambiguous concepts into enterprise-scale AI products and solutions. They will be responsible for driving the strategy and measurable success of our core Artificial Intelligence efforts. This role is pivotal in managing the lifecycle and adoption of central AI models and foundational AI infrastructure built by our organization and consumed by downstream product teams for their features. This includes building enterprise-scale cloud and edge AI platforms, ensuring that our AI investments translate into quantifiable, improved customer outcomes.

Key Responsibilities

The Principal TPM will own the strategy, definition, and execution of programs across the following core areas:

End-to-End AI Feature Delivery: Drive and coordinate efforts across the central AI organization and all dependent product teams to ensure the seamless, end-to-end delivery of AI features and products that demonstrably deliver value for our end customers.
AI Impact Tracker & Baseline: Work across various product teams to define and implement ways to establish and measure a systemic link AI model performance and customer outcomes. This includes baselining current customer impact and owning the program to drive measurable, continuous improvement in AI effectiveness.
AI for Developer Practices: Drive strategic programs to integrate AI/ML into our internal software development lifecycle, tracking adoption, evangelizing best practices, and reporting on the impact of these tools on engineering velocity and quality.
Organizational Performance Management: Design, implement, and maintain a high-value, executive-facing dashboard that tracks all key AI impact metrics, development efficiency metrics, and overall organizational goals. Managing the data fidelity and reporting accuracy is a core responsibility.
Cross-Functional Alignment & Impact Communication: Own the organizational mechanism for driving transparency and alignment with partner product teams. This includes regularly presenting the status of core AI metrics, communicating strategic research initiatives to move those metrics, tracking progress, and quantifying the actual impact delivered to stakeholders and customers.
Emergent Strategic Initiatives: Provide immediate program management and definition for critical projects. This is a dynamic responsibility that may involve:
- Bringing initial definition to highly ambiguous product concepts.
- Conducting early-stage customer/partner discovery.
- Ensuring these initiatives are properly prioritized, staffed, and smoothly transitioned to a dedicated Product Manager (PdM) once scoped.

Qualifications & Experience

10+ years of technical program management experience, with significant time spent leading complex, cross-functional programs in AI/ML research and platforms.
Technical Acumen: Deep understanding of AI and Machine learning, Machine Learning lifecycle (MLOps), data platforms, and the challenges of building and deploying central, reusable AI infrastructure and models. A background in computer vision and/or voice technologies is a significant plus..
Ability to engage in technical discussions with engineering teams, understand key concepts and provide guidance and support
Metrics Expertise: Proven experience defining and implementing metrics frameworks (KPIs, OKRs) to measure the success of core technology platforms and drive organizational change and accountability.
Strong analytical skills, with experience working with AI performance metrics (e.g. Precision/Recall), real-time video processing, and inference optimization.
Leadership: Demonstrated ability to operate at a Principal level, influence senior leaders across organizations, drive consensus, and communicate complex technical and strategic concepts clearly and concisely.
Excellent oral and written communication skills, with the ability to present ideas, roadmap elements, and business cases to both technical and non-technical stakeholders.
Customer-focused with a track record of building strong relationships and understanding customer needs
Domain Knowledge: Experience in public safety, security-focused software (e.g., video security, evidence management), mission-critical systems, or emergency communications is a plus.
Pathfinding: Experience bringing initial definition to "highly ambiguous" product concepts and conducting early-stage discovery for emergent initiatives.

Target Base Salary Range: 160,000 - 220,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

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Basic Requirements

10+ years of technical program management experience

Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.

Learn more about Motorola Solutions

Size

18,700 employees

Market Cap

$42.7 billion

Industry

Telecommunications & Hardware

Net Income

$949 million

Founded

1928

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