Intuit Inc

Principal, Strategy Growth & Operations

Intuit Inc • $197K — $266K *
San Francisco, CA 94112In-Person
Business Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8-10+ years in business operations, marketing, or sales; SaaS/FinTech experience preferred.
  • Proven ability to oversee business reviews and drive accountability in initiatives.
  • Strong cross-functional influence skills; adept at aligning diverse teams with varying priorities.
  • Demonstrated outcomes-driven mindset, focused on delivering tangible results.
  • Deep understanding of customer needs and market dynamics; capable of strategic insights translation.
  • Natural ownership mentality; able to balance strategic thinking with immediate problem-solving.
  • Exceptional communication skills; able to present executive-level narratives effectively.
  • Proficient in leveraging GenAI tools in business processes.
  • Bachelor's in Marketing, Business, or related field; MBA preferred.

Responsibilities

  • Manage execution of commercial growth initiatives, identifying key blockers and recommending solutions.
  • Cultivate a growth mindset by exploring acquisition, upgrades, retention, and new monetization opportunities.
  • Run innovative experiments to refine business model across the customer lifecycle in collaboration with teams.
  • Instill operational accountability by prioritizing outcomes over processes across various departments.
  • Build alignment across teams through regular business reviews and ownership assignments.
  • Develop comprehensive strategies for HCM investments, focusing on customer segmentation and competitive landscape.
  • Function as a strategic partner for leadership, translating insights into actionable plans.
  • Deliver analyses of business performance, risks, and opportunities for senior leadership.

Benefits

  • Competitive compensation package with performance-based rewards.
  • Eligibility for cash bonuses and equity rewards.
  • Comprehensive health and wellness benefits.
  • Support for professional development and training opportunities.
Full Job Description
Intuit's Workforce Solutions business is at the heart of our Services Group, alongside Payments, Capital, and Bill Pay. We provide Payroll and Human Capital Management (HCM) solutions that help small and mid-market businesses streamline payroll, manage HR and compliance, administer benefits, and empower their teams-all within the QuickBooks platform. As we launch and scale our comprehensive new HCM offerings, we are seeking a Growth, Strategy & Operations Principal to own outcomes, drive clarity, and build the forward-looking strategy for one of Intuit's fastest-growing areas.

Responsibilities

Growth | Own Outcomes
  • Manage the end-to-end execution of commercial growth initiatives , rapidly surfacing the highest-impact blockers, trade-offs, and risks to leadership with crisp recommendations and solutions - not just flags.
  • Exemplify an always-on growth mindset for the organization by generating, qualifying, and advancing hypotheses for acquisition, upgrades, retention, partnerships, and new monetization vectors.
  • Accelerate the path from insight to outcome by running innovative commercial experiments that shape our business model across the customer lifecycle (e.g., pricing, packaging, adoption, upgrades, retention) in close partnership with cross-functional teams.
  • Strengthen operational rigor by over-indexing on outcomes rather than process, instilling accountability across Product, Marketing, Sales, and Customer Success.
  • Build trust and alignment across organizations through critical operating mechanisms (e.g., monthly business reviews), establishing clear ownership across channel teams to close gaps in customer and revenue growth.

Strategy | Build the Future
  • Build a cohesive strategy and business case for HCM investments, encompassing customer segmentation, competitive landscape, product evolution, and AI-driven 'better together' ecosystem plays.
  • Act as an executive thought partner , influencer and force multiplier for the Workforce Solutions leadership team and Services GM by translating customer insights and market signals into clear strategic actions.

Operations | Drive Clarity

  • Deliver a clear narrative of business performance, risks, and opportunities, driving alignment among senior leadership team and cross-functional stakeholders.
  • Design repeatable agentic workflows that drive disciplined execution by automating key planning deliverables, evaluating initiative status in real time, and drafting stakeholder communications.


Qualifications

  • 8-10+ years of relevant work experience in business/revenue operations, marketing, sales; recent experience at high growth Saas/FinTech preferred but not required.
  • Proven ability to run an operating system and business reviews: drive cadence, create clarity, instill accountability, and manage a portfolio of initiatives.
  • Cross-functional influence without authority: Proven ability to drive alignment and mobilize resources across product, marketing, sales, and finance teams without direct reporting authority; skilled at navigating competing priorities and building consensus to move initiatives forward at pace
  • Outcomes-driven: Track record of putting points on the board vs. driving process - identifying opportunities, driving alignment, resolving blockers, and landing outcomes.
  • Customer & Market Insight: Deep understanding of customer needs, competitive dynamics, and emerging trends; able to translate insights into strategic actions that drive growth and differentiation.
  • Extreme ownership mindset; moves naturally between long-term thinking and short-term unblock.
  • Excellent written and oral communications skills and executive presence; capable of synthesizing and abstracting information into executive-ready narratives and presentations
  • Demonstrated ability to drive change in matrixed organizational environment
  • Leverages GenAI tools (e.g. Claude, ChatGPT, NotebookLM, Google Gemini) in business workflows to scale their impact
  • Bachelor's Degree in Marketing, Business, or related field; MBA preferred


Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
San Francisco $197,000 - $266,000
Mountain View, CA $197,000- $266,000

About Intuit Inc

Intuit offers business and financial management solutions for SMBs, financial institutions, consumers, and accounting professionals. The company’s product portfolio includes TurboTax, a software solution that offers free tax filing, efile taxes, and income tax returns; Quicken; QuickBooks; Mint.com, and more. It also offers end-to-end solutions for online tax preparation, download products, mobile tax prep, mortgage interest and property tax, corporations tax, military tax, and more. Intuit was founded by Tom Proulx and Scott Cook in 1983 and is based in Mountain View, California. The company serves customers in North America, Asia, Europe, and Australia with offices in the United States, Canada, India, U.K., and Singapore.

Intuit Inc Careers

Join the dynamic team at Intuit Inc, a global powerhouse in financial software, where innovation, leadership, and diversity training are at the heart of everything we do. This is an unparalleled opportunity to advance your career with a company that is committed to empowering communities and small businesses with innovative financial solutions.

Work You’ll Do

At Intuit Inc, you’ll be part of a culture that cherishes innovation and values the unique perspectives of its team members. You will collaborate with some of the brightest minds in the industry, using your skills to influence the future of technology and finance. Our team at Intuit Inc is driven by the mission to power prosperity around the world, and you can be at the forefront of this transformation.

Explore Job Opportunities and Growth

Intuit’s career paths are as diverse as the innovative solutions we provide to millions. From finance to software engineering, our job opportunities span across multiple disciplines. Whether you’re looking for a full-time position, an internship, or leadership roles, Intuit offers a world of opportunities for professional growth. Our hiring process is designed to identify and attract professionals who are not only skilled but are also passionate about making a difference.

Professional Development and Benefits

Invest in your future with Intuit’s industry-leading benefits and professional development opportunities. Our employees enjoy comprehensive benefits that ensure their personal and professional satisfaction, including health, wellness, and continuous learning perks. At Intuit, we also understand the importance of diversity training and leadership development, providing various programs that foster an inclusive environment.

Join Our Team

Embark on a journey of growth and innovation at Intuit Inc. Search open positions that match your skills and interests. We are looking for curious, creative, and solution-driven team players. Prepare your resume, ace the interview, and join a team that’s committed to creating solutions that power prosperity around the globe.

Networking and Career Advancement

At Intuit Inc, networking and internal mobility are encouraged to foster professional growth and innovation. Connect with leaders and peers through our various networking events, mentorship programs, and collaborative projects. With support at every step of your career, the opportunities at Intuit are limitless.

Stay Connected

Keep up to date with the latest in career opportunities and company news at Intuit Inc. Personalize your subscription to receive job alerts, insider tips, and industry-leading insights that you can put to use today—all from the people who work here.

Explore Careers at Intuit Inc

Discover the exciting and rewarding career opportunities awaiting you at Intuit Inc. Let your ambition lead you to success. Join us in our mission to power prosperity and contribute to our journey of continuous innovation.

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At Intuit Inc, every role is a chance to innovate, grow, and make an impact. Join us, and together let's shape the future of finance.
Learn more about Intuit Inc
Size
13,500 employees
Market Cap
$107.4 billion
Industry
Consumer Technology
Net Income
$1.7 billion
Founded
1983
5 Year Trend
+19.6%
Revenue
$7.7 billion
NASDAQ
INTU
* Ladders Estimates

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