Job Overview: We're seeking an exceptionally distinguished and visionary
Principal State Director to shape and execute findhelp's long-term government, commercial, and partnership strategy within a critical state or across multiple high-impact states. Serving as the single accountable executive for California you will act as the primary authorized representative for contract administration, strategic vision, and high-level government relations. You'll be a trusted advisor to top-tier government and commercial clients, driving transformative adoption and market expansion of findhelp's network and platform offerings. This role requires unparalleled expertise, influencing policy, and potentially overseeing a portfolio of states or high-visibility initiatives.
This is a high-impact, individual contributor role that drives outcomes through cross-functional influence across remote, non-LA based implementation teams, rather than through direct line management.
Responsibilities and Duties:- Define, champion, and execute the overarching strategic vision for findhelp's engagement in assigned state(s), identifying and cultivating multi-year opportunities that align with government priorities and national trends. Influence policy and funding decisions at the highest levels.
- Establish, maintain, and significantly deepen relationships with Governors' offices, Agency Secretaries, Chief Information Officers, and other C-suite level executives within state government and major commercial partners. Serve as a primary point of contact for critical escalations and strategic discussions.
- Architect and oversee the delivery of groundbreaking, large-scale projects that drive systemic change and demonstrate profound, measurable impact on social services Lead highly complex cross-agency and cross-departmental initiatives, serving as the central orchestrator among diverse internal teams (Product, Engineering, Legal, Marketing) and external stakeholders to navigate intricate political landscapes and achieve unprecedented outcomes.
- Identify, evaluate, and capitalize on highly complex and nascent market opportunities, potentially leading efforts to enter new segments or develop innovative solutions that address emergent state needs.
- Represent findhelp as a preeminent thought leader at national and state-level forums, conferences, and legislative hearings, actively shaping industry dialogue, advocating for best practices, and promoting findhelp's unique value proposition.
- Provide executive leadership, strategic direction, and mentorship to a team that may include State Directors, Associate State Directors, and other senior delivery personnel, fostering a culture of excellence, innovation, and accountability. May be responsible for talent acquisition and performance management of senior staff.
- Proactively identify, assess, and strategically mitigate high-level political, operational, and financial risks across an entire state or portfolio of projects, developing robust contingency plans.
- Hold ultimate accountability for achieving and exceeding ambitious revenue targets, adoption metrics, and the overall success and positive impact of findhelp's initiatives within the assigned state(s).
Qualifications:- Bachelor's degree required; Master's degree preferred (e.g., MPA, MBA, Public Policy, Health Administration).
- 12+ years of executive-level experience with a significant portion in state government leadership (e.g., Cabinet Secretary, Agency Director, Chief of Staff), or a proven track record of leading major, multi-agency government delivery initiatives for a large enterprise.
- Demonstrated history of influencing policy, driving legislative change, or securing large-scale, complex government contracts/partnerships.
- Unparalleled ability to build and maintain trust and influence at the highest levels of government and within large commercial enterprises.
- Exceptional strategic thinking, complex problem-solving, and decision-making skills, with the ability to navigate ambiguous situations and create clarity.
- Superior negotiation, public speaking, and written communication skills, with the ability to articulate complex strategies to diverse executive audiences.
- Proven experience in leading, mentoring, and developing high-performing senior teams.
- Deep understanding of government procurement processes, budget cycles, and regulatory environments across multiple agencies or states.
- Deep expertise in managing the implementation lifecycle for large-scale, multi-agency SaaS solutions, with a proven ability to guide clients on the critical distinction between software configuration and customization.
- Strong working knowledge of California's social care and health ecosystem, including programs for unhoused individuals (CoC/HMIS), CalAIM, and DxF.
We value being together : We believe being together enables stronger relationships, collaboration, and culture.
This position is 5 days in-office and candidates must be located in Los Angeles, CA.Perks at Findhelp 401k & equity grants
Free food and onsite gym at our Austin HQ
Paid parental leave
Competitive PTO & 10 paid holidays
Comprehensive Medical, Dental, and Vision insurance with
100% company-paid coverage for employee only coverage
Dog-friendly office in Austin HQ
24/7 access to telemedicine and counseling
Book Purchasing Program
The pay range for this role is:
140,000 - 175,000 USD per year (Los Angeles, CA)
