Position SummaryYou will work cross-functionally to guide complex products from conception to launch by connecting the product vision and specific solutions needed to solve business and customer problems. And do this by breaking down complex problems into steps that drive product development while modernizing our experience and platforms & leapfrogging the competition.You will work and partner with engineering, operations, sales, design and other product teams to reimagine and build GEICO’s Digital Experience to serve the customer service needs in the entire policy lifecycle. You will be a single-threaded owner to drive end-to-end experience across mobile app/web/desktop platforms, across all business lines that are platform agnostic.

You'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization. This role would be great for someone who is a builder, thrives in an ambiguous startup environment.

This position is a hybrid role based either out of - San Francisco Bay area; OR Greater Washington DC Metropolitan (DMV) area.

Responsibilities:

The ideal candidate is excellent at:

• Building complex conversational AI and Chatbot experiences and features at large scale.
• Defining and executing a multi-year unified vision in close partnership with our business and engineering teams.
• Leading cross-functional teams that drive results during product discovery and product delivery.
• Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into product vision, strategy and requirements.
• Owning and prioritizing short term and long-term product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successful.
• Partner with UX team to drive a stellar experience for our customers.
• Work with stakeholders to create, prioritize and execute the product roadmap related to entire lifecycle of policy experience. 
• Leveraging modern architecture & great design to identify problem-solution fit.
• Evaluating trade-offs and negotiating requirements.
• Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.).
• Understanding of current and future state architecture.
• Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates.
• Mentor other Product Managers and help in building a high performing product organization.

Basic Qualifications:

• Bachelor’s Degree
• At least 10+ years of experience in Product Management building complex software and technology products with proven record of accomplishment at large scale.
• 3+ years owning AI/ML or GenAI products in sustained production, with direct accountability for model outcomes, quality, and business impact
• Hands-on experience delivering AI-powered platforms or experiences at enterprise scale, working closely with applied scientists, ML engineers, and platform teams to operationalize LLMs, retrieval/RAG, decisioning, or agentic workflows
• Demonstrated end-to-end ownership of the AI product lifecycle, including problem framing, data strategy, experimentation, model evaluation metrics, risk/controls, and post-launch iteration in regulated or high-trust environments
• Experience in building consumer facing online and mobile app products with strong customer focus and ownership mindset.
• Builder in mindset with proven experience in managing all aspects of building products throughout its lifecycle from concept to delivery to scaling.
• Experience using quantitative and qualitative data to inform design decisions and drive change

Preferred Qualifications:

• MBA or equivalent experience
• Bachelor's degree in a technical field such as software engineering or computer science
• Experience in ecommerce, financial services and marketplace digital first companies.
• Self-starter and have a proven ability to operate in an ambiguous startup like environment

 At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
 Benefits:As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

• Premier Medical, Dental and Vision Insurance with no waiting period**
• Paid Vacation, Sick and Parental Leave
• 401(k) Plan
• Tuition Assistance
• Paid Training and Licensures

*Benefits may be different by location.  Benefit eligibility requirements vary and may include length of service.**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

 

Annual Salary

$146,575.00 - $229,600.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.